Customer Success Manager Jobs in Washington DC

58,179 open positions · Updated daily

Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Strategic Account Executive

Company: EcoVadis

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Wait Staff - Server

Company: Aramark

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Security Engineering Manager, Investigations

Company: Meta

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Solutions Consultant

Company: Palo Alto Networks

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse
profitable growth innovative commercial strategies cross-functional or multidisciplinary project teams

Managing Consultant (Remote)

Company: M3USA

Location: Washington DC

Posted Jan 24, 2025

The Michael Allen Company is a healthcare management consulting firm with a 40-year track record of helping clients achieve profitable growth. They specialize in pipeline product planning, marketing and sales effectiveness, resource allocation, and growth strategy development for global healthcare firms. The firm leverages abundant industry data to find innovative commercial strategies that maximize resource efficiency and effectiveness. Senior Consultants and Managing Consultants are responsible for project oversight, execution, and delivery of consulting engagements. They work with company executives to refine client project objectives, develop problem frameworks, and lead teams in creating actionable strategies. The minimum qualifications include a Masters degree in a related field, at least five years of relevant work experience, and extensive experience with global primary market research projects, cross-functional teams, and statistical packages like SPSS or SAS.

View Details Apply on BuiltIn

Senior Director, Enterprise Communications

Company: Visa

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

STEM Specialist - Washington D.C.: 2024-3291

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Wait Staff - Server - Capital One Arena - Suites/Catering

Company: Aramark

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse
per diem contract locum

Travel Nurse RN - PCU - Progressive Care Unit - $2,274 per week

Company: PRN Healthcare

Location: Puyallup, Washington

Posted Jan 24, 2025

View Details Apply on healthecareers.com

Risk, Governance, Reporting and Operations Analyst (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Teachers at USDA Child Development Center

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Industrial Security Professional

Company: Leidos

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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