Customer Success Manager Jobs in Washington DC

58,179 open positions · Updated daily

Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Malware Defense Analyst

Company: Bank of America

Location: Washington, DC

Posted Jan 24, 2025

Bank of America is seeking a mid-level candidate with malware analysis and incident response experience for a role focused on cyber security threats. The role involves responding to real-time threats, conducting static, dynamic, and behavioral analysis of malicious software, and maintaining detailed documentation. The ideal candidate should have 3-5 years of experience in threat prevention disciplines, strong investigative mindset, and ability to drive process changes. Required skills include understanding of browser exploitation techniques, familiarity with web based technologies, experience with Email Headers, detecting phishing threats, SIEM experience, and technical skills in maintaining a virtualized sandbox environment.

Enterprise MF Risk - Risk Management - Senior Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Jan 24, 2025

Fannie Mae is seeking a Multifamily Enterprise Risk Senior Associate for a flexible hybrid role in Washington DC or Plano TX. The role involves assisting with oversight of the Multifamily business, reviewing and monitoring preacquisition pricing, performing ongoing file reviews, documenting and presenting findings, building relationships, and partnering with stakeholders to drive success. The ideal candidate will have 2 years of related experience, knowledge of the multifamily real estate industry, experience with financial and trend analysis, strong communication skills, advanced Excel skills, a Bachelor's degree, and preferably multifamily or commercial real estate underwriting experience. Fannie Mae is an Equal Opportunity Employer offering comprehensive benefits and a flexible work environment.

Knowledge Manager

Company: Leidos

Location: Washington DC

Posted Jan 24, 2025

Leidos, a technology-enabled solutions provider, is seeking a Knowledge Manager for the Defense Combating Terrorism Office of an Intelligence agency. The role involves aligning processes and technology for information sharing, compiling reports on performance metrics, disseminating intelligence products, and demonstrating expertise in intelligence production. The ideal candidate should have an active Top SecretSCI TSSCI security clearance, a Bachelor's or Master's degree, and 8-12 years of Department of Defense or Intelligence Community Knowledge Management experience. Familiarity with Tableau is a plus. The pay range is $104,650 - $189,175.

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Jan 24, 2025

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center. The role involves direct patient care, technician duties, and building relationships with patients. No dialysis experience is required, and DaVita offers comprehensive benefits, training, and career advancement opportunities. The position requires flexibility, comfort with blood and needles, and physical stamina for long hours.

Senior Knowledge Manager

Company: Leidos

Location: Washington DC

Posted Jan 24, 2025

Leidos, a technology-enabled solutions provider, is seeking a Senior Knowledge Manager for the Defense Combating Terrorism Office of an Intelligence agency. The role involves aligning processes and technology for information sharing, compiling reports on performance metrics, disseminating intelligence products, and demonstrating expertise in intelligence production. The ideal candidate should have an Active Top SecretSCI TSSCI security clearance, a Bachelor's degree with 17-20 years of DoD/IC Knowledge Management experience, or a Master's degree with 12-15 years of experience. Familiarity with Tableau is a plus. The pay range is $126,100 - $227,950.

District Support Pharmacist PT

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

CVS Health is seeking a Staff Pharmacist to join their team, emphasizing the role's importance in delivering enhanced human-centric health care. The position involves managing patient care programs, ensuring patient safety, and maintaining regulatory requirements. The ideal candidate will lead with heart, displaying empathy and compassion, and motivate their team to drive growth and improve performance. The role requires an active pharmacy license, immunization certification, and no pending felony charges or convictions for criminal offenses involving controlled substances.

Senior Director FP&A

Company: FiscalNote

Location: Washington DC

Posted Jan 24, 2025

The Sr Director of FP&A will lead all FP&A functions, creating a best-in-class financial intelligence function. This role involves developing long-term and short-term financial goals, maintaining financial systems, and driving margin and workflow improvements. The ideal candidate will have 8+ years of experience in financial modeling, advanced expertise in Salesforce, Excel, GSuite, and NetSuite, and the ability to lead cross-functional teams. The position demands strategic vision, operational expertise, and collaboration skills to achieve financial goals and scale effectively.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages