Customer Success Manager Jobs in Washington DC

58,179 open positions · Updated daily

Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Technical Consultant

Company: SUSE

Location: Washington, DC

Posted Jan 24, 2025

Content Marketing Associate

Company: Brivo

Location: Washington DC

Posted Jan 24, 2025

Brivo is looking for a creative and driven Content Marketing Associate to join their team. The role involves creating engaging content across various digital channels, supporting marketing campaign strategies, and managing social media presence. The ideal candidate should have a Bachelor's degree in Marketing Communications or equivalent experience, 3+ years of content creation and digital marketing experience, and strong storytelling skills. They should be proficient in managing social media platforms and have excellent communication and writing abilities. The position offers a total compensation package ranging from $75000 to $95000.

Engineer III, Data Engineering

Company: Samsung Electronics America

Location: Washington, DC

Posted Jan 24, 2025

The job posting is for a role that involves designing and developing scalable data stores and frameworks with sub-second query latency on highly multidimensional data. The role requires providing engineering solutions for large scale data flows, building real-time streaming pipelines, and delivering products with top-notch quality in a fast-paced environment. The ideal candidate should have a Master's degree in a relevant field or a Bachelor's degree with extensive experience, along with proficiency in Apache Spark, SQL, AWS Glue/Lambda, and AWS as an infrastructure service. The company, Samsung, values diversity and inclusivity, and is committed to providing equal employment opportunities.

Pharmacy Technician

Company: CVS Health

Location: Washington, MI

Posted Jan 23, 2025

Business Development Manager

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

HireStrategy, a top-ranked search firm in the DC marketplace, is expanding its recruitment teams in Reston, VA, Washington DC, and Gaithersburg, MD. The company, known for its great corporate culture and commitment to professional development, offers an Account Manager role with unlimited earning potential, competitive base salary, and above-average commission structure. The role involves developing new accounts, staffing corporate departments with contract-to-hire solutions, and managing a contractor roster for quality delivery. Desired skills include a Bachelor's degree, recruiting or staffing experience, excellent customer service, strong communication, and the ability to work in a fast-paced environment.

IT Project Manager

Company: Trimble

Location: Fort Washington, PA

Posted Jan 24, 2025

Transporeon, a Trimble Company, is seeking a Software Engineering professional with Java coding skills and XML configuration experience. The ideal candidate should have at least two years of IT experience, preferably in logistics, transportation, or freight. They should be able to create project plans, design workshops, and understand customer needs. The role involves solution design, project planning, coordinating technical teams, and ensuring smooth transitions post-go-live. Transporeon values diversity and inclusiveness, offering competitive compensation and benefits. The company is an equal opportunity employer, committed to providing reasonable accommodations for individuals with disabilities and sincerely held religious beliefs.

Personal Trainer, Washington DC

Company: Equinox

Location: Washington, DC

Posted Jan 23, 2025

Executive Chef 2

Company: Sodexo

Location: Washington, DC

Posted Jan 23, 2025

Entry Level Finance/Accounting Associate

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

The company is looking for entry-level or recent graduates with a degree in finance, accounting, or business. The role involves data entry, Excel spreadsheet management, customer service, ad-hoc reporting, and assistance in the month-end closing process. The company offers a great culture with opportunities for growth. Qualifications include a BS/BA in a relevant field, 0-2 years of experience, proficiency in Microsoft Office, ability to work independently and collaboratively, excellent communication skills, and analytical ability.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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