Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Recreation Assistant - Community Recreation

Company: Department of the Navy - Commander, Navy Installations

Location: Everett, Washington Everett, Washington

Posted Nov 21, 2024

The text discusses a job opening in the Non-Appropriated Fund (NAF) Community Recreation, and Deployed Support Branch of Commander, Navy Installations Command (CNIC) at Naval Station Everett. The role involves supporting Military's Quality of Life programs, specifically the Morale, Welfare, and Recreation (MWR) department. The position requires practical work experience in customer service or data entry, along with experience handling cash and using point of sale systems. The job also necessitates effective communication skills, both verbal and written, and the ability to follow instructions. The salary is dependent on experience and education, and the selectee may be required to complete a one-year probationary period. The role also involves participation in Direct Deposit/Electronic Fund Transfer and E-Verify for work eligibility confirmation. The U.S. government offers a comprehensive benefits package to its employees.

Tier I Help Desk Analyst

Company: KeenLogic

Location: Washington DC

Posted Nov 21, 2024

KeenLogic is looking for a talented Tier I Analyst to work in a challenging team environment. The candidate will assist customers with routine issues and provide support for hardware and software applications.

Manager Software Engineering (m/f/x) - Apps & Service Delivery

Company: Dynatrace

Location: Washington DC

Posted Nov 21, 2024

The job description is for a lead coach to grow engineering teams, with a focus on innovation, collaboration, and career development. The company offers a unique work environment, flexible working models, and attractive compensation packages.

Washington Facility Is Seeking a Locums Family Practice Physician CPH# JOB-2998567

Company: CompHealth

Location: Auburn, Washington

Posted Nov 21, 2024

CompHealth offers diverse locum tenens opportunities in Family Medicine, with assignments ranging from a day to years. They provide expert guidance tailored to individual needs and career phases. Benefits include negotiated pay, housing and travel arrangements, malpractice coverage, and simplified credentialing. The company, founded in 1979, is a leader in healthcare staffing, known for personalized job matching and excellent customer service.

Community Management Intern

Company: Walgreens

Location: Washington, DC

Posted Nov 21, 2024

The job involves providing an extraordinary customer experience in a retail store setting, engaging customers, resolving issues, and modeling customer service best practices. Responsibilities include operating cash registers, managing inventory, maintaining store cleanliness, and ensuring compliance with regulations. The role also involves learning from store managers, competitors, and customers, and participating in team challenges. Basic qualifications include being a student in the senior year towards a Bachelor's degree, fluency in English, and flexibility for various shifts.

Customer Service Associate

Company: Walgreens

Location: Washington, DC

Posted Nov 21, 2024

The text describes a job role that involves delivering a distinctive and delightful customer experience. The responsibilities include engaging customers, resolving issues, and providing efficient checkout service. The role also involves maintaining store cleanliness, implementing asset protection procedures, and ensuring compliance with regulated product laws. The job requires fluency in English and a flexible schedule, including evenings and weekends. Preferred qualifications include prior retail experience and familiarity with Walgreens.

Project Manager II

Company: Pacific Program Management

Location: Washington DC

Posted Nov 21, 2024

The text describes the company Cresa and its mission to provide better spaces for its clients. It highlights the company's values and its commitment to its clients and employees. The text also describes the role of a Project Manager II, which involves managing multiple projects, leading a team, and providing excellent customer service.

Sr. Business Manager, Digital Growth Marketing - Capital One Shopping (Remote-Eligible)

Company: Capital One

Location: Washington DC

Posted Nov 21, 2024

The job posting is for a Senior Business Manager position at Capital One, responsible for leading the Growth team of Capital One's fast-growing consumer app. The role requires a well-rounded business athlete with analytical and creative problem-solving skills, strong communication and team player skills, and experience in driving growth and success in business.

Systems Analyst

Company: KeenLogic

Location: Washington DC

Posted Nov 21, 2024

KeenLogic is looking for a Mid Systems Analyst with experience in business applications, customer service, and troubleshooting. The role involves analyzing client data, identifying issues, and providing Tier III support for custom business applications.

Radiologic Technologist - Seattle/Capitol Hill - Full-Time

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 21, 2024

The job posting is for a Radiology position that involves providing services to patients, ensuring their safety, and maintaining high-quality imaging. The role includes preparing rooms, developing images, maintaining equipment, and adhering to safety standards. The employee will also perform quality radiographic and specialty images, position patients, and evaluate images for technical quality. They must demonstrate knowledge of radiological procedures, patient education, and confidentiality. The job requires a Graduate of an approved accredited radiologic technology program, and a Certified Radiologic Technologist (Washington) license at hire. The role involves strong communication, problem-solving skills, and teamwork.

DC Assistant Store Manager

Company: MM.LaFleur

Location: Washington, DC

Posted Nov 21, 2024

M.M.LaFleur, a female-founded womenswear company based in New York City, is seeking an Assistant Store Manager. The role involves driving revenue through individual selling, assisting in daily operations, and team development. The ideal candidate should have 1-3 years of retail/service experience, excellent communication skills, and a positive attitude. They must be able to work full-time, including weekends and evenings, and have strong knowledge of Excel, Word, and scheduling/POS systems. The company offers a salary of $60-65,000 annually, employee discounts, and health benefits for full-time employees.

Senior Technical Lead TS/SCI with Poly REQUIRED

Company: CGI

Location: Washington, DC

Posted Nov 21, 2024

CGI Federal is seeking a Senior Technical Lead for a TS/SCI with Poly REQUIRED position. The role involves overseeing development and maintenance of web and mobile applications, designing scalable and secure solutions, and leading a team of developers. The ideal candidate should have a strong understanding of 3-tier applications, full stack technical lifecycle, and machine learning. They must be proficient in cloud and container-based solutions, and have experience with managed cloud database services, DevSecOps, CI/CD, IaC, and containerization technologies. The position requires a Bachelor's degree in a technical discipline, experience leading development teams, and understanding of data security and privacy regulations. The role is based in Washington DC with a hybrid working model acceptable.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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