Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

HRIS Specialist

Company: Docplanner

Location: Remote

Posted Dec 09, 2025

Docplanner Group emphasizes their mission to improve healthcare access globally, highlighting impactful roles with growth opportunities and a supportive work environment. The job description outlines responsibilities in HRIS systems and PX processes, while showcasing benefits like global healthcare insurance, career development, and an inclusive culture.

Implementation Manager

Company: Welkin Health, Inc.

Location: Remote

Posted Dec 09, 2025

The role involves collaborating with teams to support customer implementations and ensure product success. Welkin offers competitive benefits and a mission to enhance healthcare through innovative solutions.

VP Revenue Technology

Company: First Advantage

Location: Remote

Posted Dec 09, 2025

First Advantage seeks a Vice President of Revenue Technology to lead tech initiatives and drive growth. The role offers remote work, competitive salary, and career development opportunities in a supportive environment.

Senior Media Buyer (Google Ads Focus)

Company: ‎ Tier Eleven

Location: Remote

Posted Dec 09, 2025

Tier 11 seeks a strategic Google Ads expert to drive digital growth. Offer competitive pay, remote work, and career advancement. Ideal for data-driven marketers passionate about innovation.

Clinical Denials/Appeals RN

Company: Guidehouse

Location: Remote

Posted Dec 09, 2025

This job description outlines a Clinical Appeals Nurse role with responsibilities including denial reviews, medical necessity assessments, and appeals coordination. It requires a nursing license, bachelor's degree, and 4+ years of experience. The position offers competitive compensation, a comprehensive benefits package, and opportunities for professional development.

Senior QA Engineer

Company: Nurdsoft

Location: Remote

Posted Dec 09, 2025

The text describes a Senior Test Engineer role focusing on ensuring product quality through testing strategies, automation, and defect management. It outlines responsibilities like creating test plans, regression testing, and working in Agile environments, alongside requirements such as experience with QA techniques, API/web testing, and tools like Jira. Qualities emphasized include problem-solving, self-initiative, and collaboration in cross-functional teams.

High Ticket Closer

Company: Stock Navigators

Location: Remote

Posted Dec 09, 2025

Stock Navigators promotes financial empowerment through educational programs, highlighting their growth, impact on students, and a high-ticket sales role with competitive compensation. The job emphasizes sales skills, remote work, and career development opportunities.

Google Ads Specialist

Company: Skyrocket Studios

Location: Remote

Posted Dec 09, 2025

The text outlines job responsibilities for a Google Ads campaign manager role, detailing campaign management, performance analysis, strategy development, tool utilization, industry knowledge requirements, and qualifications. It emphasizes technical skills, analytical abilities, and collaborative work in a remote environment.

Analytics Manager - LiveOps Automation Team

Company: Scopely

Location: Remote

Posted Dec 09, 2025

Scopely is seeking an Analytics Manager to lead data science initiatives in LiveOps Automation, emphasizing machine learning, player engagement, and cross-functional collaboration. The role requires leadership experience, technical expertise in data analysis, and a passion for game innovation. The company highlights diversity, equal opportunity, and a supportive work environment.

Business Development Representative

Company: Nucleus Security

Location: Remote

Posted Dec 09, 2025

The text highlights Nucleus Security's innovative approach to vulnerability management, emphasizing rapid growth, top-tier funding, and a collaborative remote work environment. It outlines the Business Development Representative role with key responsibilities and qualifications, while showcasing the company's commitment to employee benefits and career development.

Principal Product Marketing Manager - Agents for Good™

Company: Blackbaud

Location: Remote

Posted Dec 09, 2025

This job posting highlights a leadership opportunity at Blackbaud to develop AI-driven marketing solutions with a focus on innovation, customer impact, and cross-functional collaboration. The role emphasizes strategic growth, market positioning, and competitive differentiation while offering a flexible remote work environment and comprehensive benefits.

Sr. Genesys Cloud Implementation Engineer

Company: EDCi

Location: Remote

Posted Dec 09, 2025

EDCi seeks a Sr Genesys Engineer for remote work, offering competitive perks like remote flexibility, health insurance, and training. Responsibilities include leading Genesys implementations and supporting projects with technical expertise.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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