Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Site Reliability Professional

Company: IBM

Location: Pune, IN

Posted Dec 10, 2025

This job description highlights a Site Reliability Engineer role at IBM with responsibilities in system monitoring, troubleshooting, deployment, and security. It emphasizes growth opportunities, collaborative environments, and required skills in automation, Linux, and cloud technologies.

Estágio em Tributos Indiretos

Company: IBM

Location: SÃO PAULO, BR

Posted Dec 10, 2025

This internship at IBM Consulting offers career growth through client collaboration, skill development, and diverse responsibilities like research and analysis in a supportive environment.

Data Engineer-Business Intelligence

Company: IBM

Location: Pune, IN

Posted Dec 10, 2025

This job description outlines a role at IBM Consulting involving technical expertise in BI tools, SQL, and data visualization, with emphasis on innovation, collaboration, and continuous improvement. Requirements include a bachelor's degree, 5+ years of experience, and strong communication skills.

Software Engineer II - HashiCorp Terraform

Company: IBM

Location: Multiple Cities

Posted Dec 10, 2025

This job description highlights opportunities to work on innovative cloud solutions with IBM's Terraform team, focusing on infrastructure management, customer outcomes, and professional growth. The role involves full-stack development, architectural decisions, and collaboration on cutting-edge technologies.

Package Consultant-SAP HANA SCM IBP

Company: IBM

Location: BANGALORE, IN

Posted Dec 10, 2025

This text describes a career opportunity at IBM Consulting, highlighting collaboration with global clients, innovation in hybrid cloud and AI, and professional growth through technical expertise and cross-industry projects. It emphasizes strategic SAP solutions, customer success, and career development in a dynamic environment.

人事/Human Resource Professional

Company: IBM

Location: Tokyo, JP

Posted Dec 10, 2025

The text describes a career in IBM HR focused on fostering trust, employee engagement, and workplace growth. It highlights collaboration with global teams, professional development opportunities, and a culture of innovation and inclusion. Roles involve supporting organizational growth, managing HR operations, and participating in transformation projects.

RHPAM BAMOE CP4BA Delivery Consultant

Company: IBM

Location: BANGALORE, IN

Posted Dec 10, 2025

This role offers career growth and collaboration opportunities, focusing on delivering world-class solutions and positive impact through technical expertise and client partnerships.

QA/Test Developer

Company: IBM

Location: Kochi, IN

Posted Dec 10, 2025

Turbonomic positions itself as a leading Application Resource Management company with proven scalable solutions. The job requires designing QA methodologies, automated testing, and cloud computing expertise, emphasizing product quality and Agile practices.

Client Experience Manager - Sports Entertainment

Company: IBM

Location: Multiple Cities

Posted Dec 10, 2025

IBM leverages technology to enhance sports and entertainment experiences, focusing on event strategy, client engagement, and global partnerships. The role requires strategic thinking, project management, and compliance expertise to drive business objectives.

Manager, HashiCorp Security Governance, Risk, and Compliance

Company: IBM

Location: BANGALORE, IN

Posted Dec 10, 2025

This job description highlights a Security GRC Manager role at IBM, emphasizing opportunities to lead a high-performing team, contribute to cloud-native solutions, and ensure compliance with security frameworks. The position requires expertise in GRC operations, people management, and familiarity with certifications like SOC 2 and ISO 27001.

System Services Representatives- Houston, TX

Company: IBM

Location: Houston, US

Posted Dec 10, 2025

This job description outlines the role of an IBM System Services Representative, requiring technical support, client interaction, travel, and specific skills in IT systems and problem-solving. It details responsibilities, requirements, and physical demands of the field-based position.

Application Developer - STUDENT CONVERSION

Company: IBM

Location: SANTIAGO DE CHILE, CL

Posted Dec 10, 2025

The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and opportunities for impactful software development. It highlights roles in designing scalable solutions and working within IBM's ecosystem.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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