Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Director of Product Marketing - Dropbox Core

Company: Dropbox

Location: Remote

Posted Dec 09, 2025

This job description highlights a senior leadership role at Dropbox with responsibilities including strategic positioning, team management, and cross-functional collaboration. The position emphasizes growth initiatives, customer insights, and high-impact product marketing strategies. Compensation ranges are provided for different US zones.

Senior Forward Deployed Engineer

Company: Spruce

Location: Remote

Posted Dec 09, 2025

SpruceID seeks a Senior Forward Deployed Engineer to develop secure digital identity solutions for governments and enterprises. The role involves software development, customer collaboration, and meeting strict security standards. Compensation ranges from $150k to $175k annually.

Senior Security Advisor - Access Management

Company: GuidePoint Security

Location: Remote

Posted Dec 09, 2025

The text outlines job duties involving creating solutions for customer advisory value, leading IAM assessments, and guiding clients through vendor selection. Qualifications require extensive IAM experience, technical skills, and certifications, with preferred credentials including Okta/Ping certifications and advanced education.

Sales Commercial Account Executive - Social Impact

Company: Blackbaud

Location: USA

Posted Dec 09, 2025

This job posting seeks high-energy sales professionals or nonprofit fundraising experts for Blackbaud's sales role, emphasizing results-oriented candidates with CRM/sales experience. The position offers competitive salaries ($698,000-$931,000), comprehensive benefits including medical/dental insurance, 401k matching, flexible work arrangements, and parental leave. Blackbaud promotes a remote-first culture with opportunities for career growth and community engagement.

Client Engagement Manager

Company: EVERSANA

Location: USA

Posted Dec 09, 2025

EVERSANA promotes a positive work environment focused on healthcare innovation, diversity, and patient care, offering roles with impactful responsibilities and growth opportunities.

Senior Integrated Marketing Manager

Company: Mozilla

Location: Remote

Posted Dec 09, 2025

Mozilla's mission to improve the internet through open-source innovation and privacy-focused technologies is highlighted, with a focus on AI, security, and user empowerment. The job posting emphasizes collaboration, growth opportunities, and a positive impact on global internet accessibility.

AI Business Analyst

Company: Dropbox

Location: Remote

Posted Dec 09, 2025

This job description outlines an AI Business Analyst role at Dropbox, focusing on optimizing support ecosystems through AI readiness projects, data analysis, and cross-functional collaboration. Requirements include 8 years of experience in SaaS analytics and expertise in content management systems.

Regional Vice President - Enterprise Sales

Company: Datadog

Location: Remote

Posted Dec 09, 2025

Datadog seeks an experienced Regional Vice President Sales with a passion for tech and leadership in high-growth environments. The role offers opportunities to drive growth, along with competitive benefits, professional development, and an inclusive culture.

Staff Data Scientist

Company: Dropbox

Location: Remote

Posted Dec 09, 2025

This job description outlines a Staff Data Scientist role focusing on improving core product experiences through data analysis and experimentation. Responsibilities include analytical deep dives, segmentation strategies, and cross-functional collaboration. Requirements emphasize quantitative expertise, SQL, and statistical analysis skills.

Account Executive - Enterprise

Company: Figma

Location: Remote

Posted Dec 09, 2025

This job description outlines the role of an Enterprise Account Executive at Figma, emphasizing responsibilities like driving sales, building relationships with executives, and managing complex sales cycles. It highlights required experience, qualifications, and benefits such as competitive compensation, equity, and a comprehensive benefits package. The role offers career growth opportunities and flexibility with remote work options.

Machine Learning Engineer

Company: Loka, Inc

Location: Remote

Posted Dec 09, 2025

This job posting highlights a Machine Learning engineering role with remote flexibility, extensive benefits including extra days off and relocation programs, and opportunities for career growth. The position emphasizes autonomy, continuous learning, and collaboration in a global team environment with modern tech stacks and professional development support.

Staff Data Scientist

Company: Dropbox

Location: Remote

Posted Dec 09, 2025

This job description outlines a Staff Data Scientist role requiring collaboration with cross-functional teams to analyze user behavior, design experiments, and drive business growth through data-driven insights. It lists qualifications and responsibilities focused on analytics, segmentation, and leadership in a quantitative field.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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