Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Customer Success Analyst

Company: H1

Location: Remote

Posted Dec 09, 2025

H1's mission is to provide equitable healthcare through data and AI, offering roles in Customer Success with competitive compensation and benefits, emphasizing diversity and innovation in healthcare solutions.

Global System Integrator Business Development Manager (Tektronix)

Company: Ralliant

Location: USA

Posted Dec 09, 2025

The text outlines job responsibilities involving ecosystem development, strategic relationships, market analysis, and qualifications. It emphasizes skills in business development, industry expertise, and cross-functional collaboration to drive revenue and customer solutions.

Staff, Advanced Analytics, Community Blueprint

Company: Airbnb

Location: Remote

Posted Dec 09, 2025

Airbnb's Community Blueprint team seeks an Advanced Analytics professional to enhance guest and host experiences through data-driven insights, collaboration, and strategic initiatives. The role involves complex data analysis, forecasting, and cross-functional teamwork, with a focus on innovation and inclusion.

Technical Program Manager (L5) - Security M&A

Company: Netflix

Location: USA

Posted Dec 09, 2025

Netflix seeks a Technical Program Manager for security initiatives, emphasizing cross-functional collaboration, security roadmaps, and comprehensive benefits. The role involves ensuring secure integrations and advancing security maturity.

Staff Software Engineer - Data Warehouse Compute

Company: Airbnb

Location: Remote

Posted Dec 09, 2025

This job posting outlines a data infrastructure role at Airbnb, emphasizing expertise in big data technologies, collaboration with teams, and contributions to open-source projects. It highlights the company's commitment to diversity and inclusion while detailing technical requirements and responsibilities.

Solution Architect (Post-Sales)

Company: Zafran.io

Location: USA

Posted Dec 09, 2025

Zafran seeks a Solution Architect to bridge technical gaps, leveraging their advanced cybersecurity solutions. The role involves onboarding, integration, and collaboration with cross-functional teams, requiring 3+ years of backend experience and a customer-focused mindset.

Account Executive

Company: Canvas

Location: Remote

Posted Dec 09, 2025

This job posting seeks an experienced Account Executive for a growing startup, requiring tech sales expertise, strong communication skills, and adaptability in a fast-paced environment.

Lead - Advanced Analytics, AirCover

Company: Airbnb

Location: Remote

Posted Dec 09, 2025

This job posting seeks a skilled AirCover Advanced Analytics Lead Analyst to drive data-informed decisions, collaborate with cross-functional teams, and enhance customer experiences through strategic insights and innovative solutions.

Account Manager

Company: Anzen

Location: Remote

Posted Dec 09, 2025

Anzen is transforming the insurance industry with AI-driven solutions, expanding its platform to empower retail brokers. The role of an Account Manager involves managing insurance portfolios, collaborating with teams, and driving customer satisfaction. The company emphasizes innovation, collaboration, and a culture of excellence with opportunities for growth and advanced technology integration.

Claims Examiner | Commercial Trucking

Company: Sedgwick

Location: Remote

Posted Dec 09, 2025

Sedgwick seeks experienced claims examiners to join a globally recognized company offering career growth, work-life balance, and comprehensive benefits. The role involves complex claim processing in a supportive environment, with opportunities for professional development and a positive workplace culture.

Director of Implementations

Company: Makersite GmbH

Location: Remote

Posted Dec 09, 2025

Makersite seeks a Director of Implementations to drive sustainable product development. The role involves leading teams, improving processes, and ensuring customer satisfaction. Benefits include remote work, competitive salary, and professional growth opportunities in a collaborative, inclusive environment.

Senior Backend Developer

Company: Kodify

Location: Remote

Posted Dec 09, 2025

Kodify's job posting highlights their 15 years of success in creating worldclass video content and hightraffic websites. The company emphasizes a strong culture, remote work flexibility, and comprehensive benefits including a sabbatical, health budget, and learning stipend. They seek a Senior FullStack Developer with expertise in Node.js and NoSQL databases, offering opportunities for innovation and professional growth.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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