Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Senior Developer - (Python,Postgres, Bash Scripting, Nodejs And RedHat Openshift, GO)

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a Software Developer role for BeekeeperMobileIBM, involving compliance reporting, application modernization through microservices, collaboration with teams, and technical expertise in Python, Postgres, and cloud environments. The position requires a bachelor's degree and experience with specific technologies.

Application Developer-RDBMS

Company: IBM

Location: Kochi, IN

Posted Dec 09, 2025

This text promotes an Application Developer role at IBM Consulting, highlighting opportunities to work with global clients, drive innovation, and contribute to impactful projects. It emphasizes career growth, technical expertise, and collaboration in a dynamic environment.

PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT - PROJECT MANAGER

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a Manager R2R role at IBM Consulting, emphasizing financial accounting, month-end close tasks, ERP systems, and collaboration with clients. The position highlights career growth, technological innovation, and operational excellence in a supportive environment.

Technology Lifecycle Services Internship - Storage

Company: IBM

Location: Heredia, CR

Posted Dec 09, 2025

IBM seeks passionate professionals to contribute to innovative tech solutions, offering growth opportunities in a supportive environment with a focus on problem-solving and collaboration.

Software Developer

Company: IBM

Location: Austin, US

Posted Dec 09, 2025

This job description outlines a cybersecurity engineer role focused on analytics, data exploitation, and container orchestration technologies. The position requires expertise in Big Data tools, cloud environments, and DevSecOps practices to support IBM's cybersecurity operations.

Contact Center Practitioner (Spanish Speaking)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

The text describes a role at IBM's consulting division, emphasizing opportunities to innovate, solve complex problems, and collaborate with clients. It outlines responsibilities including customer service, case management, and technical expertise, while highlighting required qualifications and a dynamic work environment.

PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The text describes a career role at IBM Consulting emphasizing collaboration, innovation, and professional growth opportunities. It outlines responsibilities in accounting and management, along with educational and experiential requirements for the position.

Product / Project Management

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM's Infrastructure promotes innovation and collaboration, offering roles in hybrid cloud solutions with responsibilities in market analysis and project management. The job emphasizes cross-functional teamwork, client-centric approaches, and growth-oriented opportunities within a dynamic technological landscape.

Data Scientist - Process Mining (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for growth through technical expertise and strategic partnerships. It highlights roles involving data science, machine learning, and agile teamwork, along with required skills and educational qualifications.

AI Solution Architect (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with clients, innovation, and professional growth. It highlights required technical expertise in AI, DevSecOps, and cloud-native tools, along with soft skills like client engagement and teamwork.

Data Scientist -TS/SCI (FSP)

Company: IBM

Location: Annapolis Junction, US

Posted Dec 09, 2025

The text describes a data scientist role at IBM Consulting with opportunities for impactful work on hybrid cloud and AI projects. It emphasizes collaboration, innovation, and career growth while outlining technical requirements and security clearances needed for the position.

Application Developer-Cloud FullStack

Company: IBM

Location: Hyderabad, IN

Posted Dec 09, 2025

This role offers opportunities to work globally with clients, lead innovative projects, and leverage advanced technologies for career growth.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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