Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Data Engineer-Data Platforms

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

The role involves developing customized systems for IBM clients using agile methods, with opportunities for career growth and global impact through collaboration with enterprise systems and access to advanced technologies.

Associate Business Transformation Consultant 2026

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM Consulting's Associate Program emphasizes professional growth, global collaboration, and innovative problem-solving, offering opportunities to work with diverse clients and leverage cutting-edge technologies.

Maximo Application Architect

Company: IBM

Location: Austin, US

Posted Dec 09, 2025

This job description outlines a role as an IBM Maximo Application Architect, emphasizing collaboration with global clients, technical leadership in designing enterprise solutions, and expertise in Maximo technologies. It highlights career growth opportunities and required skills in cloud platforms, integration frameworks, and Agile methodologies.

Salesforce Developer A - L2 - 3o4

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 09, 2025

This text describes a role at IBM Consulting involving technical expertise, client collaboration, and innovation in hybrid cloud and AI. It highlights career growth opportunities, required skills in Salesforce development, and the importance of curiosity and problem-solving in a supportive ecosystem.

Associate Hacker 2026

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM Consulting's Associate Program offers growth opportunities and technical challenges. The XForce team focuses on security, requiring skills in penetration testing and network security.

Package Consultant-SAP IS Oil & Gas

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This role involves collaborating with clients to drive innovation and growth using IBM's technology, focusing on sales, partnerships, and SAP implementation expertise.

Software Engineer Keycloak Core Clients

Company: IBM

Location: Mulhuddart, IE

Posted Dec 09, 2025

IBM offers career opportunities in AI and cloud-native solutions, focusing on innovation and growth. The role involves advancing Keycloak's security features and collaborating on open-source projects.

Application Developer-MuleSoft

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, career growth opportunities, and the importance of curiosity and continuous learning. It highlights roles in software development, stakeholder collaboration, and technical expertise in Mulesoft and related technologies.

Email Security Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a cybersecurity engineer role focused on email security, container orchestration, and cloud environments. The position requires expertise in Microsoft 365, IBM Cloud, and threat detection technologies, with emphasis on incident response and secure email solutions in dynamic enterprise settings.

Senior Application Architect - SAP

Company: IBM

Location: HELSINKI, FI

Posted Dec 09, 2025

The text outlines an SAP Architect role with responsibilities in designing SAP solutions, integration strategies, and business processes. It emphasizes collaboration, innovation, and growth opportunities within IBM Consulting, highlighting required skills and certifications.

System Services Representative San Jose CA

Company: IBM

Location: San Jose, US

Posted Dec 09, 2025

This job posting describes a Systems Services Representative role requiring technical support for IBM and multi-vendor systems, with responsibilities including installation, maintenance, and client interface management. The position demands a high school diploma, background verification, and flexible scheduling for occasional overtime.

Application Developer-Oracle Cloud Middleware

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, career growth opportunities, and technical expertise. It outlines responsibilities, required skills in software development, and the importance of continuous learning.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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