Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Project Manager-Data Platforms

Company: IBM

Location: Navi Mumbai, IN

Posted Dec 09, 2025

This job description outlines a role at IBM Consulting involving data domain projects, team management, and technical expertise in areas like Exstream tools. It emphasizes skills in document design, template creation, and industry-specific knowledge.

Senior IAM Specialist - Privileged Access Management (PAM)

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text highlights IBM CIC's career opportunities, emphasizing growth, training, work-life balance, and a supportive culture. It details roles requiring technical expertise in PAM solutions and outlines benefits like certifications, recognition programs, and diversity initiatives.

Security Consultant - Biometrics

Company: IBM

Location: Mumbai, IN

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on client collaboration, innovation in hybrid cloud and AI, technical problem-solving, and professional growth opportunities. It highlights roles involving biometric device troubleshooting, endpoint integration, and working with global clients through IBM's delivery centers.

Cloud Database Reliability Engineer (DBRE)

Company: IBM

Location: BUDAPEST, HU

Posted Dec 09, 2025

This job description outlines a role for a cloud developer specializing in database operations within IBM Cloud's Kubernetes environment. The position requires expertise in databases like PostgreSQL, Redis, and MongoDB, along with experience in automation, troubleshooting, and production operations. Both required and preferred qualifications emphasize technical skills in cloud platforms, containerization, and database management systems.

Chief Hardware Engineer for Storage Platforms

Company: IBM

Location: Houston, US

Posted Dec 09, 2025

This text describes the IBM Storage Infrastructure Design Team's role in developing storage solutions, requiring technical expertise in hardware, software, and collaboration with vendors. It outlines responsibilities, skills, and educational requirements for engineers in this field.

PROCESS INNOVATION PROFESSIONAL-MARKETING OPERATIONS

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text describes a career in IBM Consulting focusing on digital transformation through agile methodologies and AI-powered workflows. It highlights collaboration with global clients, strategic partner ecosystems, and professional growth opportunities while outlining technical requirements and responsibilities for marketing campaign setup roles.

Solution Consultant, IBM Apptio

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a Solution Consultant role involving partnership with sales teams, creating value propositions, technical validations, and presentations. It highlights training opportunities, team support, and career growth in a fast-paced environment.

Digital Technical Specialist– Entry Level Sales Program 2026

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

IBM's Digital Technical Specialist role emphasizes collaboration, innovation, and client solutions, offering growth opportunities with comprehensive training and impactful projects.

Senior Transformation Consultant (SAP BTM)

Company: IBM

Location: AMSTERDAM, NL

Posted Dec 09, 2025

This text describes a Senior Transformation Consultant role at IBM Consulting, focusing on SAP transformation journeys, collaboration with global clients, and leveraging advanced technologies to drive business value through strategic planning and execution of hybrid cloud and AI initiatives.

PROCESS DELIVERY SPECIALIST-RECORD TO REPORT

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on digital transformation and client collaboration. The role involves accounting responsibilities, requires expertise in financial processes, and emphasizes growth opportunities within a supportive ecosystem.

【大阪】アプリケーションアーキテクト(産業領域)

Company: IBM

Location: Osaka, JP

Posted Dec 09, 2025

This job description highlights opportunities in IBM Consulting, emphasizing collaboration with global clients, career growth, and innovative projects in hybrid cloud and AI. Responsibilities include leading teams, managing projects, and working with technologies like Java and cloud platforms.

ServiceNow CSM Jr. Developer / Tester

Company: IBM

Location: Leicester, GB

Posted Dec 09, 2025

IBM CIC offers a career with growth opportunities, training, and a supportive environment. The role involves ServiceNow development, collaboration, and innovation in hybrid cloud and AI solutions.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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