Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Brand Technical Specialist Intern – Entry Level Sales Program 2026

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM's internship program emphasizes collaborative innovation, technical expertise, and client-centric solutions. The role involves building credibility, developing proposals, and leveraging technology to drive digital transformation. It offers growth opportunities with a focus on teamwork and professional development.

Customer/1 Developer (C/1)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This job description outlines a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing global client collaboration, strategic partnerships, and technical expertise in billing systems and programming languages.

Technology Sales Partner Specialist - Entry Level Sales Program 2026 (Intern, September Start)

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

This text promotes an internship opportunity at IBM's Ecosystem team, highlighting skills development in B2B sales, solution selling, and partner engagement. It emphasizes hands-on training, real business impact, and professional growth in a dynamic environment.

Data Scientist Intern 2026 (Lansing, MI)

Company: IBM

Location: Lansing, US

Posted Dec 09, 2025

This text promotes IBM Consulting's internship program, emphasizing career growth opportunities, skill development, and a supportive environment for professionals seeking to advance their careers through hands-on experience with cutting-edge technologies and mentorship.

PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text describes a career opportunity at IBM Consulting focusing on long-term client relationships, digital transformation, and professional growth. It highlights collaboration with industry visionaries, strategic partner ecosystems, and mentorship programs. The role emphasizes HR processes, technical expertise, and communication skills for success in a dynamic work environment.

Application Developer

Company: IBM

Location: Jakarta, ID

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, strategic technology platforms, and opportunities for growth through problem-solving and creative solutions.

Senior Data Engineer-Data Integration

Company: IBM

Location: Giza, EG

Posted Dec 09, 2025

This job description highlights a Data Engineer role at IBM with opportunities to design systems, drive innovation, and contribute to global projects. The position emphasizes career growth, technical expertise in data integration tools, and impactful work on enterprise systems.

Entry Level Back End Developer 2026

Company: IBM

Location: POUGHKEEPSIE, US

Posted Dec 09, 2025

This job description highlights IBM's opportunity to work on innovative AI projects, collaborate with top experts, and solve complex challenges. The role involves developing enterprise applications with frameworks like PyTorch and TensorFlow, working on cutting-edge hardware accelerators, and contributing to open-source efforts. It emphasizes leadership, technical expertise, and impactful problem-solving in a dynamic environment.

Package Specialist-SAP HANA FIN CO

Company: IBM

Location: Shenzhen, CN

Posted Dec 09, 2025

This job description outlines a role as an SAP FICO Consultant in IBM Consulting, focusing on implementing and configuring SAP Finance and Controlling modules in brownfield environments. It emphasizes collaboration with clients, technical expertise in SAP systems, and requirements for a bachelor's degree, relevant certifications, and experience with SAP modules like MM, SD, and RISE with SAP. The position also highlights teamwork, communication skills, and adaptability in dynamic environments.

PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on digital transformation, global client collaboration, and innovation. It emphasizes opportunities for career growth, strategic partnerships, and impactful work with cutting-edge technologies like AI and hybrid cloud solutions. The role requires expertise in benefits administration, compensation processes, and system management, with a strong emphasis on problem-solving and customer service.

Application Developer-Adobe Experience Manager

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, and opportunities for digital transformation. It outlines responsibilities for an Application Developer specializing in Adobe Experience Manager, requiring skills in AEM, Java, and digital solutions.

Data Engineer-Enterprise Content Management

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a role in IBM Consulting's delivery centers focusing on technical expertise and document design using OpenText Exstream. Responsibilities include creating templates, understanding file formats, and performing unit testing. Required skills involve experience with Exstream tools and technical knowledge.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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