Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Test Analyst

Company: PTP

Location: USA

Posted Dec 07, 2025

The text describes a job posting for a Test Analyst role at a fast-growing system integrator. It outlines responsibilities including designing CX solutions, executing web application tests, and managing test automation. Required skills include experience with testing tools, SQL, and strong communication abilities. Desired skills involve government testing experience and specific ALM tools.

Google Cloud Solution Architect

Company: PTP

Location: USA

Posted Dec 07, 2025

PTP is expanding its cloud practice, seeking a Google Cloud Solution Architect for a high-impact role with competitive compensation and growth opportunities. The position emphasizes technical expertise, leadership, and collaboration in delivering innovative CX solutions.

Account Executive

Company: Devpost

Location: USA

Posted Dec 07, 2025

Devpost is a platform that inspires developers to build great software through competitions and hackathons. They partner with major tech companies and have a strong reputation in the industry. The company is looking for a strategic Account Executive to drive growth with significant customers and deepen relationships.

Manager/Director of Alliances - SI's

Company: Aria Systems

Location: India,UK

Posted Dec 07, 2025

Aria Systems is seeking a Director of Alliances to drive revenue growth with services partners. The role involves building partner relationships, enabling partners, and working with internal teams to align on strategy and go-to-market activities. Aria offers a dynamic work environment with competitive benefits.

Senior Data Analyst

Company: Jane App

Location: Canada

Posted Dec 07, 2025

Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for managing practices. They value collaboration, growth mindset, and autonomy. The company is hiring a Senior Data Analyst to support Finance and Payments teams with data insights and dashboard creation.

(Inside Sales) Senior Licensing Manager

Company: ASCAP

Location: USA

Posted Dec 07, 2025

ASCAP is a nonprofit membership association representing over one million songwriters, composers, and music publishers. It licenses music to businesses, collects fees, and distributes royalties to its members. ASCAP advocates for music creators' rights and provides resources to support their careers.

Product Manager – AI Solutions

Company: Unified

Location: USA

Posted Dec 07, 2025

The company is transforming into a modern media platform with AI-driven solutions, seeking a Product Manager to lead innovation and enhance advertiser outcomes through data-driven tools and cross-functional collaboration.

(Inside Sales) Licensing Manager

Company: ASCAP

Location: USA

Posted Dec 07, 2025

ASCAP is a nonprofit membership association representing over one million songwriters, composers, and music publishers. It licenses music to businesses, collects fees, and distributes royalties to its members. ASCAP advocates for music creators' rights and provides resources to support their careers.

Staff Software Engineer - Online Database Infrastructure - Ingestion

Company: Airbnb

Location: USA

Posted Dec 07, 2025

This job description outlines the role of the Ingestion team at Airbnb, focusing on building and operating data ingestion systems for offline processing. It details responsibilities, required expertise, and company commitment to inclusion, presenting a professional and technical overview of the position.

Sports Trader

Company: Betr

Location: USA

Posted Dec 07, 2025

Betr is a fast-growing sports gaming company founded in 2022 by Joey Levy and Jake Paul. The company offers a unique single-app experience with a simplified user interface, catering to casual sports fans and gamers. Betr has quickly gained hundreds of thousands of paying users and has already facilitated $250M in winnings. The company is backed by top-tier investors and is looking to expand its product offerings and market presence.

Global Tax Manager

Company: DevRev

Location: USA

Posted Dec 07, 2025

The text describes a Global Tax Manager role requiring expertise in US and international taxation, compliance, transfer pricing, and strategic planning. It outlines responsibilities across multiple jurisdictions and collaboration with legal, finance, and advisory teams. Qualifications emphasize CPA credentials, experience with US GAAP, and familiarity with tax regulations and transfer pricing principles.

AI Engagement & Communications Senior Manager

Company: generalmotors

Location: USA

Posted Dec 07, 2025

The AI Engagement & Communications Manager role involves developing and executing an enterprise-wide channel strategy to promote AI adoption and engagement. Key responsibilities include managing an internal microsite, curating AI-related content, educating employees, collaborating cross-functionally, and measuring success metrics. The ideal candidate should have 5+ years of experience in corporate communications, a strong understanding of AI technologies, and excellent writing and storytelling skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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