Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Art Director / Creative Director - Gen AI Tools

Company: Leonardo.Ai

Location: Australia

Posted Dec 07, 2025

LeonardoAI is seeking a Multimedia Specialist Art Director Generative Content to lead creative projects using AI tools. The role involves concepting, directing, and executing content across various formats and mediums, collaborating with teams, and pushing the boundaries of AI content creation. The ideal candidate should have a strong portfolio showcasing generative AI work, expertise in relevant tools, and 6+ years of experience in art direction or related roles.

Product Manager - CMS

Company: Figma

Location: Remote

Posted Dec 07, 2025

Figma is hiring a Product Manager to lead the development of a new content and digital asset management system. The role involves collaborating with multiple teams, defining long-term strategy, and working on complex infrastructure-related product requirements. The ideal candidate should have 5+ years of experience as a Product Manager, 2+ years in content or digital asset management, and excellent organizational, communication, and analytical skills.

Engineer - Backend (Events Team)

Company: Zapier

Location: North America

Posted Dec 07, 2025

Zapier is seeking a Backend Engineer to join the Team Events and help build and enhance foundational event and queuing services. The role requires experience with event architectures, cloud-based infrastructure, and languages like Python or Go. The company values collaboration, exploration, versatility, and user advocacy.

Developer Marketing Lead

Company: ElevenLabs

Location: USA

Posted Dec 07, 2025

ElevenLabs is a leading audio AI company that has rapidly grown since its launch in 2023. With a valuation of $66 billion and $200 million ARR, the company aims to build the most important audio AI platform in the world, making information accessible in any voice, language, or sound. They offer a Creative Platform and Agents Platform powered by proprietary Text to Speech, Speech to Text, and conversational AI models.

Sr. Software Engineer, Workflow (Backend and Full stack - Backend leaning)

Company: Zapier

Location: North America

Posted Dec 07, 2025

Zapier is hiring Sr Backend and Fullstack Engineers to enhance automation platforms, emphasizing AI integration, scalability, and a collaborative remote work culture.

Sr Support Engineer

Company: n8n

Location: USA

Posted Dec 07, 2025

n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter using a combination of code and no-code. The company has grown significantly since its founding in 2019, building a diverse team, cultivating a large community, and raising substantial funding. n8n is now looking for a Senior Support Engineer in North America to provide best-in-class support to users and contribute to building a top-notch support team.

Sr. Software Engineer - Partner Sharing (Backend)

Company: Zapier

Location: North America

Posted Dec 07, 2025

Zapier is hiring a Senior Backend Engineer to help shape the future of partner-powered automation through the Powered by Zapier API. The Partner Sharing team develops deep strategic relationships with managed partners by offering integration and automation solutions. The role involves designing and building new partner-facing APIs, expanding and improving the Powered by Zapier platform, enhancing partner developer tools and documentation, and collaborating across teams.

Sr. Revenue Enablement Specialist

Company: Zapier

Location: North America

Posted Dec 07, 2025

Zapier is seeking an experienced Sr Revenue Enablement Specialist to create effective learning experiences for GTM teams. The role involves designing onboarding, building scalable systems, partnering with cross-functional teams, and using automation and AI to streamline learning. Zapier values diversity, inclusion, and remote work.

Sr. Software Engineer - Enterprise Zone (Backend & Full Stack)

Company: Zapier

Location: North America

Posted Dec 07, 2025

Zapier is expanding its Enterprise zone and hiring Senior Backend and Full Stack Engineers to empower large companies to implement automation at scale. The company focuses on building new approaches for enterprise account management, maintaining system resilience, creating asset management systems, and developing an Enterprise Observability Platform. These roles offer high visibility, impact, and opportunities to work with AI and drive innovation in workflow management.

Sr. Software Engineer - MCP (Backend)

Company: Zapier

Location: North America

Posted Dec 07, 2025

Zapier is an AI automation company that helps businesses increase productivity and serve customers better. They are hiring a Senior Backend Engineer to design and scale systems for their Model Context Protocol (MCP), an open standard for AI agents to reason, act, and orchestrate workflows across Zapier's 8000+ integrations. The role involves designing APIs, building platform primitives, collaborating with cross-functional partners, and prioritizing scalability, performance, security, and clarity for developers and AI systems.

Brand & Community Lead - Pressable

Company: Automattic Careers

Location: North America,Latin America,Europe,Africa,APAC

Posted Dec 07, 2025

Pressable, a managed WordPress hosting platform, is seeking a Brand & Community Lead to define and execute their brand strategy, content, community engagement, and events. The role involves shaping the brand voice, visual identity, and storytelling across channels, as well as collaborating with cross-functional teams to drive awareness, engagement, and advocacy.

Sr. Software Engineer - Knowledge by Zapier (Full Stack)

Company: Zapier

Location: North America

Posted Dec 07, 2025

Zapier is hiring a backend-leaning Sr Full Stack Engineer to work on AI integration, emphasizing responsible AI use, collaboration with AI teams, and the role's impact on shaping AI products. The position offers opportunities to influence AI development and work on innovative, scalable systems.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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