Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Web Designer (Marketing-Focused)

Company: Outliant

Location: Anywhere

Posted Dec 06, 2025

Ignite Visibility is an award-winning digital marketing agency that delivers best-in-class results through bold thinking and strategic digital solutions. They have recently expanded through the acquisition of Outliant, integrating their product and website development expertise. The company values innovation, ingenuity, and empowers team members to push boundaries and deliver seamless digital experiences.

Software Engineer - Deployment Infrastructure

Company: Vercel

Location: USA

Posted Dec 06, 2025

The role is a Senior Infrastructure Engineer position on the CICD team at Vercel. The engineer will own and evolve the infrastructure that powers Vercel's build and deployment lifecycle, design and operate high-performance microservices, lead projects end-to-end, collaborate across teams, shape the long-term vision of CICD, participate in the oncall rotation, contribute to the open-source community, and write clean, efficient, tested, and well-documented code. The ideal candidate has 6+ years of experience designing, building, and operating backend applications and distributed systems at scale, strong proficiency in JavaScript/TypeScript, cloud infrastructure (AWS), and infrastructure as code (Terraform), a track record of end-to-end ownership, skilled at cross-team collaboration, comfortable setting direction and defining architectural standards, experienced in mentoring and elevating others, and curious, eager to learn, and motivated to push the boundaries of modern software development.

Sr. Staff Software Engineer - Pay Group Engineering

Company: Gusto, Inc.

Location: USA

Posted Dec 06, 2025

Gusto is hiring experienced engineers to join their teams working on core platform capabilities, improving existing systems for extensibility and scalability, and building the future of Gusto's Payroll system. The role involves guiding projects end-to-end, influencing feature specs, executing on projects, and maintaining code that powers core experiences. The Payroll team is the beating heart of Gusto's business, ensuring employees are paid accurately and on time while maintaining compliance with complex regulations.

Senior Business Data Analyst - Business Analytics

Company: Grow Therapy

Location: USA

Posted Dec 06, 2025

The Senior Business Data Analyst role at Grow Therapy involves partnering with business leaders to enable data-driven decision making. The role includes defining KPIs, uncovering insights, developing dashboards, and translating data into business value. Success is measured by the impact of insights on decisions, clarity of metrics, and improvements in business outcomes.

Sales Strategy and Operations Manager

Company: Kraken

Location: USA

Posted Dec 06, 2025

Kraken is a mission-focused crypto company seeking a Sales Strategy and Operations Manager to elevate their global sales team. The role involves driving CRM and GTM systems infrastructure, optimizing institutional GTM workflows, managing sales reporting and analytics, and supporting sales enablement. Kraken values diversity, inclusion, and crypto conviction, and is committed to industry-leading security, education, and client support.

Engineering Team Lead (Java)

Company: Upwork

Location: Europe

Posted Dec 06, 2025

Upwork promotes a trust-driven platform enabling companies and professionals to collaborate innovatively. The job posting highlights opportunities for engineering leadership, technical excellence, and career growth, while emphasizing diversity and inclusion in their workforce.

Associate Support Engineer

Company: GitLab

Location: North America,Latin America

Posted Dec 06, 2025

The role of Support Engineering at GitLab involves working closely with engineering and product teams to support customers, troubleshoot issues, and contribute to the codebase and documentation. The team collaborates with various departments to build new features, fix bugs, and improve the product. The role requires technical skills, problem-solving abilities, and effective communication.

Staff Software Engineer, Workflows - Distributed Systems

Company: Webflow

Location: USA

Posted Dec 06, 2025

Webflow is building an AI-native Digital Experience Platform as a remote-first company. They value trust, transparency, creativity, and diversity. The Workflows team is looking for a backend-leaning Staff Fullstack Engineer to lead and collaborate on implementing multiplayer branching experience, site workflows, and next-generation publishing pipelines. The role offers competitive compensation and benefits, and Webflow is committed to building an inclusive environment.

Director - Ecosystems Sales

Company: GitLab

Location: Europe

Posted Dec 06, 2025

The role of Director Ecosystem Sales EMEA involves leading a team to grow GitLab's business with partners across EMEA. The responsibilities include building relationships with partners, developing regional strategies, collaborating with teams, driving partner-influenced pipeline, and monitoring market trends. The ideal candidate should have experience in strategic partnerships, driving partner-influenced revenue, and leading distributed teams.

Senior Digital Strategist

Company: MissionWired

Location: USA

Posted Dec 06, 2025

MissionWired is a company that helps partners create revolutionary fundraising strategies and digital marketing campaigns for nonprofit organizations and political campaigns. They are looking for a Senior Digital Strategist with experience in digital communications, fundraising, and marketing to join their team. The role involves working with clients to assess their needs, designing and implementing cross-channel digital marketing campaigns, leading project teams, and providing top-quality customer service.

Head of Presales Engineering

Company: Lumos

Location: USA

Posted Dec 06, 2025

The role of Head of Pre Sales Engineering at Lumos involves leading and scaling the presales team, hiring and mentoring SEs, building the SE operating system, owning demo and POV strategy, partnering with sales leaders, building field assets, creating feedback loops, collaborating with RevOps, and modeling an inclusive culture. The ideal candidate should have 10+ years of B2B SaaS pre sales experience, domain fluency, proven lift in technical win rate, mastery of MEDDPICC, operational rigor, excellent communication skills, and the ability to travel as needed.

Senior Data Scientist - Consumer

Company: Reddit

Location: USA

Posted Dec 06, 2025

Reddit is hiring experienced Senior Data Scientists to join their growing Data Science team. The role involves partnering with cross-functional partners to drive product strategy, experimentation, and causal analysis. The ideal candidate will have an advanced degree in a quantitative field, expertise in SQL and programming languages, and strong technical communication skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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