Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Jr. Business Systems Analyst

Company: Zapier

Location: Latin America,India,North America

Posted Dec 06, 2025

Zapier is seeking a Jr Business Systems Analyst to help power systems, workflows, and automation for their Support organization. The role involves making internal tools more reliable, processes more scalable, and support teams more efficient. Zapier values diversity, inclusion, and remote work, and provides a nonstandard application process to promote equity.

Technology Account Lead - Financial Services

Company: Guidehouse

Location: USA

Posted Dec 06, 2025

Guidehouse is seeking a highly motivated and talented leader to deliver large-scale IT transformation projects for the SBA account. The role involves designing client solutions, leading the practice, building networks, identifying opportunities, shaping and delivering projects, managing engagement financials, and growing the team. The ideal candidate should have a relevant degree, at least 10 years of experience in designing, implementing, and supporting complex business processes and technology solutions for the SBA, and at least 7 years of experience leading teams and the full sales cycle related to technology services and consulting services.

SEO Content Marketer

Company: ElevenLabs

Location: USA

Posted Dec 06, 2025

ElevenLabs is a leading audio AI company that has rapidly grown since its launch in 2023. With a valuation of $66 billion and $200 million ARR, the company aims to build the most important audio AI platform in the world, making information accessible in any voice, language, or sound. They offer a Creative Platform and Agents Platform powered by proprietary Text to Speech, Speech to Text, and conversational AI models.

Administrative Assistant (International)

Company: PermitFlow

Location: USA

Posted Dec 06, 2025

PermitFlow is an applied AI company revolutionizing the construction industry by streamlining permitting, licensing, inspections, and project closeouts. With a focus on accelerating housing, clean energy, and infrastructure development, PermitFlow has delivered speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence. The company has raised over $90M from top-tier investors and is well-positioned to power the next wave of reindustrialization in America.

Product Manager

Company: Douro Labs

Location: USA

Posted Dec 06, 2025

The job posting is seeking a skilled Product Manager to define the future of market data for decentralized finance. The role involves owning the full product development lifecycle, collaborating with engineering, marketing, and sales, and launching and iterating the Pyth market data product. The ideal candidate will have a systematic approach to product development, deep understanding of product management tools and processes, and experience in enterprise B2B product management. Familiarity with the DeFi ecosystem is a plus.

Manager - Emerging Sales

Company: Zapier

Location: USA

Posted Dec 06, 2025

Zapier is hiring a Sales Manager to lead an Emerging Sales team responsible for selling their AI Orchestration platform to customers with 250-999 employees. The role involves managing a team of Account Executives, hiring and coaching talent, providing coaching for full-funnel mastery, elevating strategic execution, driving operational excellence, collaborating cross-functionally, acting as a customer champion, and refining and scaling playbooks. Zapier values diverse perspectives, remote work, and inclusion.

Chief Financial Officer

Company: Finalsite

Location: USA

Posted Dec 06, 2025

Finalsite is a leading website communications, enrollment, and marketing platform for schools and school districts worldwide. The company offers a comprehensive suite of products and services to help schools connect with their community, recruit students and staff, and fundraise while ensuring data privacy, accessibility, hosting, and security. Finalsite is headquartered in Glastonbury, CT, USA, with a fully remote workforce across the US, Europe, South America, and Asia.

Sr. Security Partner - GTM

Company: Zapier

Location: USA

Posted Dec 06, 2025

Zapier is seeking a Senior Security Partner to collaborate with various teams and build customer trust. The role involves addressing security requirements, leading customer-facing briefings, and translating customer needs into actionable feedback. The ideal candidate should have extensive security experience, strong communication skills, and familiarity with AI tools and compliance frameworks.

State Government Affairs Lead

Company: OpenAI

Location: USA

Posted Dec 06, 2025

OpenAI seeks a State Government Affairs Lead to build relationships with public officials and policymakers, inform and support shared work, and advance regulation, industry standards, and safe development of AI tools. The role requires strategic advocacy, regulatory engagement, stakeholder coordination, and policy development.

iOS Engineer

Company: Leonardo.Ai

Location: Australia

Posted Dec 06, 2025

LeonardoAI is an Australian startup that aims to unleash creativity with its generative AI platform. They are seeking an iOS Engineer to join their Native Tribe team, building iOS and Android apps with a mobile-first approach. The role involves collaborating on features, leading projects, working in a SwiftUI-first codebase, and utilizing cutting-edge AI tooling. The team values collaboration, initiative, and a supportive culture.

AI Chatbot Developer - Google CCAI/Dialogflow

Company: TTEC Digital

Location: Philippines

Posted Dec 06, 2025

TTEC Digital is seeking an experienced AI Chatbot Developer to design, build, and support enterprise solutions using Google Cloud Contact Center AI and CCaaS platforms. The role involves solution development, operational support, and collaboration with global teams to deliver reliable, scalable solutions that power enterprise contact centers.

Marketing Manager

Company: Ahrefs

Location: Europe

Posted Dec 06, 2025

Ahrefs is seeking a dynamic DACH marketing manager to lead marketing efforts in German-speaking markets. The role involves developing and executing marketing strategies, managing content creation and localization, organizing events, and analyzing market trends. The ideal candidate should have 5+ years of experience in marketing leadership roles, primarily focused on localization and adapting content from English-speaking markets to German-speaking audiences.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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