Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

People Ops Partner (German speaker)

Company: LI.FI

Location: Remote

Posted Dec 06, 2025

LIFI is a company that simplifies multichain DeFi for traditional financial institutions, fintechs, and service providers. They offer a unified API to access all on-chain liquidity across major blockchains for best price swaps. The company values user experience and aims to make complex technologies accessible to everyone. They are looking for a proactive and detail-oriented People Ops Partner to manage core HR processes, systems, and records.

Senior Engineering Manager - Core Experience Web

Company: Dropbox

Location: Canada

Posted Dec 06, 2025

The Senior Engineering Manager role at Dropbox involves leading a team of engineers, ensuring product quality, and driving innovation. Responsibilities include managing up to 25 reports, planning roadmaps, and maintaining technical excellence. The position requires extensive experience in people management and Agile processes, with a competitive salary range in Canada.

Senior Manager/Director - Regional Sales

Company: EDB

Location: USA

Posted Dec 06, 2025

The Manager Regional Sales will be responsible for defining and executing the go-to-market strategy to accelerate business growth across EDB's New Enterprise and National accounts. They will lead a team of senior sales reps, develop sales strategies, build a high-performance sales team, and establish strong customer relationships. The role requires 5+ years of experience in leading sales teams, deep product and market expertise, and proven leadership and communication skills.

Staff Product Manager

Company: JustAnswer

Location: USA

Posted Dec 06, 2025

The role of Staff Product Manager at JustAnswer involves driving the product experience for experts, collaborating with cross-functional teams, and leveraging AI to enhance expert workflows. The ideal candidate should have 7+ years of product management experience, strong stakeholder management skills, and experience applying AI and ML technologies.

Claims Team Lead - Transportation (APD)

Company: Reserv

Location: Remote

Posted Dec 06, 2025

Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They are seeking a Team Lead with experience in commercial transportation claims, leadership, and technology to help build a tech-driven claims organization and improve efficiency.

Enterprise Account Executive

Company: Comply

Location: USA

Posted Dec 06, 2025

Comply is a leading provider of compliance SaaS and consulting services for the global financial services sector. They are seeking an Enterprise Account Executive to help industry-leading compliance teams adopt and use their product to secure their organizations. The role involves actively selling to new accounts, prospecting, pitching, negotiating contracts, and closing deals. The ideal candidate is a technically savvy problem-solver with a strong desire to win by selling market-leading software solutions to premier enterprise brands.

Strategic Account Executive – Application Access Governance (AAG)

Company: Saviynt

Location: Singapore

Posted Dec 06, 2025

Saviynt is a leading identity security platform that helps organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The company is recognized as a leader in the industry and is helping organizations safely accelerate their deployment and usage of AI. Saviynt is looking for talented professionals to join their team and contribute to the growth of the company.

Benefits Admin

Company: G-P

Location: Ireland

Posted Dec 06, 2025

The Benefits Specialist role focuses on operational excellence and seamless delivery of employee benefits programs. Key responsibilities include process automation, data integrity, compliance, stakeholder coordination, and customer service. The role requires experience in benefits administration, technical acumen, AI tool experience, regulatory knowledge, attention to detail, and problem-solving skills.

Industry Solutions Lead - Media & Creatives

Company: Dropbox

Location: USA

Posted Dec 06, 2025

The role involves building and executing Dropbox's multiproduct strategy for the media entertainment and creative industries. Responsibilities include developing GTM plans, strategic partnerships, product features, and sales motions tailored for creative and media workflows. The position requires collaborating with global teams across sales, product development, marketing, and partnerships to shape how creative organizations manage, collaborate on, and deliver their most valuable content.

Senior Staff Product Designer - Payments

Company: Stripe

Location: USA

Posted Dec 06, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Product Design team, including the Payments Dashboard team, focuses on creating elegant, user-friendly experiences for merchants. The role involves leading design for the Payments Dashboard, collaborating across teams, and shaping AIdriven workflows.

Staff Platform Manager - Risk

Company: Airbnb

Location: USA

Posted Dec 06, 2025

This job description outlines a Payments Risk PM role at Airbnb, focusing on strategy, innovation, and cross-functional collaboration. The position emphasizes growth, risk management, and inclusion, offering opportunities to shape risk solutions and work with diverse teams.

Head of Platforms - Customer Success

Company: Stripe

Location: USA

Posted Dec 06, 2025

Stripe is a financial infrastructure platform for businesses, with a mission to increase the GDP of the internet. The Platforms Customer Success team partners with various departments to deliver growth and retention outcomes for Stripe's largest customers. The company is looking for a leader to scale the Customer Success efforts for managed platform customers, focusing on strategic account planning, product distribution, executive engagement, and payments optimization.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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