Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Internship Program Mexico - 2026 1H

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

IBM's Blue Journey internship program aims to promote professional development of students through practical experiences, contact with a global community, and free learning tools. Interns will work on real company projects, collaborate with a global community, and develop new skills. The program is open to students in technical and administrative careers.

PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES

Company: IBM

Location: BANGALORE, IN

Posted Dec 05, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in Recruitment. The position involves collaborating with partners to deliver comprehensive recruitment support, defining and executing sourcing strategies, assessing candidate suitability, and utilizing ATS for screening. The role requires a bachelor's degree, preferably with a master's, and at least 1 year of experience in direct sourcing and recruitment, preferably in ITESBPOFA and RPO setups. The position values curiosity, continuous learning, and a consultative approach to recruitment.

Engineering Manager - Vault Engineering

Company: IBM

Location: BANGALORE, IN

Posted Dec 05, 2025

The text introduces the Automation Platform engineering team and their Infrastructure Cloud product, which provides unified infrastructure and security lifecycle management. It highlights the various components of the platform, such as Terraform, Packer, Waypoint, Nomad, Vault, Boundary, and Consul. The text also discusses the role of an Engineering Manager for Vault, who will lead a team to advance the product's security, scalability, and enterprise readiness across cloud and self-managed offerings.

Managing Architect Oracle Financial

Company: IBM

Location: Armonk, US

Posted Dec 05, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role related to Oracle EPM solutions. The role involves project delivery, solution development, and innovation, with a requirement for extensive experience in Oracle Cloud Planning and Essbase solutions. The position can be performed from anywhere in the US.

[IBM Japan:iX] IT Solution Consultant – Experience Solution

Company: IBM

Location: Tokyo, JP

Posted Dec 05, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. Required skills include Japanese language proficiency, business analysis, project management, and technical expertise in areas such as Fintech, AI, Blockchain, and Cloud.

Senior Managing Consultant - SuccessFactors Talent Mgmt (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

The text describes a career in IBM Consulting, focusing on the role of an SAP SuccessFactors Consultant. The role involves working closely with clients to design, configure, and implement Talent Management solutions using the SAP SuccessFactors suite. The consultant acts as a trusted advisor, collaborating with HR leaders and technical teams to drive transformational talent strategies and improve workforce performance. The position requires strong technical expertise, communication skills, and the ability to work across business and technical teams.

Quote to Cash Professional-Spanish Bilingual

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 05, 2025

This role involves joining a dynamic global team that supports sellers by handling presales administrative tasks, enabling them to focus on high-impact revenue-generating activities. The position requires Quote to Cash process knowledge, accuracy in handling transaction requirements, and strong client relationship management skills. It offers an opportunity to contribute to strategic sales tactics and shape the future of the organization while working with a collaborative team.

Application Developer

Company: IBM

Location: Tokyo, JP

Posted Dec 05, 2025

The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, drive digital and business transformation, and leverage the latest technologies. It emphasizes the importance of curiosity, continuous learning, and delivering high-quality solutions, particularly for clients in the financial industry.

Senior Business Planning Analyst (Japanese Bilingual)

Company: IBM

Location: PETALING JAYA, MY

Posted Dec 05, 2025

The text is a job description for a Senior Business Planning Analyst role at IBM Malaysia. It highlights the importance of the role in strategic decision-making, financial modeling, and forecasting. The position requires collaboration with local finance teams, strong analytical skills, and proficiency in English and Japanese.

Security Consultant - Security Solution Design

Company: IBM

Location: Praha, CZ

Posted Dec 05, 2025

This job posting seeks a Solution Consultant Technical Solution Manager for IBM's Cybersecurity team, requiring expertise in designing cybersecurity solutions, collaboration with clients and teams, and technical documentation. The role emphasizes presales experience, technical design, and global teamwork, with qualifications including degrees, certifications, and experience in security domains.

Senior Managing Consultant - SuccessFactors Payroll (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

The text describes a career in IBM Consulting, focusing on the role of a SAP SuccessFactors Consultant. It highlights the importance of long-term relationships, collaboration, and innovation. The role involves designing, configuring, and delivering payroll solutions using SAP SuccessFactors Employee Central Payroll, ensuring compliance, and acting as a trusted advisor to clients.

Field CTO (f/m/x)

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

The text describes a Field CTO role at IBM Software, focusing on enabling sales teams, building relationships with customers, and providing technical leadership. The role involves working closely with field marketing, sales, and product teams to drive customer outcomes and adoption of HashiCorp products.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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