Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Business Intelligence Data Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

IBM CIC offers a career with opportunities to work with leading professionals across industries, delivering effective solutions using latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, and benefits like flexible working and pension plans. They seek a Senior Business Intelligence Data Engineer to lead design and delivery of advanced BI reporting solutions using Cognos BI and Analytics.

Security Consultant - Biometrics

Company: IBM

Location: Mumbai, IN

Posted Dec 05, 2025

The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and drive innovation using IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and problem-solving skills. The role involves handling complex issues related to biometric device installation, configuration, and integration, troubleshooting Windows/Linux client OS problems, and providing technical guidance to L1 engineers.

SAP Data Lead

Company: IBM

Location: HELSINKI, FI

Posted Dec 05, 2025

The text describes a career opportunity at IBM Consulting, focusing on a Data Lead role. The role involves designing and implementing master data solutions using SAP Master Data Governance and other MDM solutions. Key responsibilities include architecting data strategies, leading data migration, facilitating workshops, and managing a team of data professionals. The position requires a Bachelor's degree, experience in data migration, proficiency in SAP Master Data Governance, and strong communication and leadership skills.

Data Engineer-Enterprise Content Management

Company: IBM

Location: BANGALORE, IN

Posted Dec 05, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include creating templates in OpenText Exstream, designing documents, understanding input/output file formats, and performing unit testing. Required education is a Bachelor's degree, with a Master's degree preferred. Required technical expertise includes experience with OpenText Exstream, understanding of file formats, and proficiency in Exstream Design Manager and Designer Tool.

PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT

Company: IBM

Location: Hyderabad, IN

Posted Dec 05, 2025

This text describes a career in IBM Consulting emphasizing global collaboration, client relationships, and professional growth opportunities. It highlights responsibilities involving financial reporting, process optimization, and leadership in technology-driven environments, along with required expertise in finance and administration.

Application Consultant-Mobile

Company: IBM

Location: Taipei, TW

Posted Dec 05, 2025

The text describes a career opportunity at IBM Consulting, focusing on technical roles and responsibilities of Application Consultants. It highlights the importance of collaboration, problem-solving, and adaptability in working with clients across various industries to improve hybrid cloud and AI solutions.

Penetration Tester

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

IBM Infrastructure is a catalyst that makes the world work better by providing hybrid cloud infrastructure to meet clients' demands. The role involves conducting security testing of IBM products, collaborating with development teams, and making recommendations for security improvements. Required expertise includes experience in cybersecurity, web application testing, and knowledge of security vulnerabilities and automated testing tools.

Entry Level Software Developer - Lowell 2026

Company: IBM

Location: LOWELL, US

Posted Dec 05, 2025

IBM offers an Entry-Level Software Developer position for recent graduates or bootcamp completers. The role involves working on modern web applications, collaborating with experienced mentors, and using Agile and DevOps practices. The position requires software development experience, proficiency in certain programming languages, and strong problem-solving skills.

Senior Oracle Cloud Project Manager (Public Sector)

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

The text describes a career opportunity at IBM Consulting, focusing on managing complex Oracle Cloud and SaaS project engagements. It highlights the importance of long-term client relationships, collaboration, and adherence to project methodologies.

Package Consultant-SAP EIM

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

The text describes a career in IBM Consulting, highlighting the opportunities for collaboration with clients, working with visionaries, and leveraging IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and long-term career growth. The role of a senior SAP Consultant is also mentioned, focusing on delivering high-quality solutions, working with SAP Accelerate methodology, and utilizing various SAP tools and technologies.

Package Consultant-SAP HANA SCM EWM

Company: IBM

Location: Kolkata, IN

Posted Dec 05, 2025

The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves leading technical design and implementation of SAP solutions, partnering with cross-functional teams, and requiring extensive SAP experience, particularly with SAP Extended Warehouse Management (SAP EWM).

Package Consultant-SAP HANA SCM SD

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

The text describes a career in IBM Consulting, focusing on long-term relationships with clients, working with visionaries across industries, and leveraging IBM's technology platforms. It highlights the role of a senior managing SAP consultant, involving strategic solution leadership, team delivery leadership, and comprehensive solution delivery. The role requires expertise in SAP systems, project management skills, and knowledge of AI and cybersecurity.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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