Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

SAP PP Team Leader

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and leverage IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and innovation in solving complex business problems. The role of an SAP PP Consultant is outlined, focusing on designing and developing client solutions, supporting SAP PP enhancements, and advocating for continuous improvement.

Technology Portfolio Specialist

Company: IBM

Location: MADRID, ES

Posted Dec 05, 2025

The text describes a career opportunity at IBM Software, focusing on a role that contributes to HashiCorp's offerings now part of IBM. The role involves managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions. It requires technical knowledge of HashiCorp's suite, cloud infrastructure security, DevOps processes, and familiarity with various tools and systems.

HR Summer Internship 2026

Company: IBM

Location: Armonk, US

Posted Dec 05, 2025

The text is a job posting for an HR internship at IBM's headquarters in Armonk, NY. The internship focuses on various HR functional areas and provides opportunities to work with talented HR professionals, learn new skills, and make an impact. The required education is a high school diploma or GED, with a preferred bachelor's degree. The role requires excellent communication skills, time management, and proficiency in Microsoft Office. Preferred experience includes HR experience.

Application Developer-Hybrid Cloud Manage

Company: IBM

Location: Mumbai, IN

Posted Dec 05, 2025

The text describes a career opportunity at IBM Consulting, focusing on an Application Developer role. The position involves translating system requirements into design and development of customized systems in an agile environment. The role requires experience with Java, Gitlab, JDBC, and other technologies, as well as good communication skills.

Technical Consultant-Identity & Access Management

Company: IBM

Location: BANGALORE, IN

Posted Dec 05, 2025

The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The successful candidate will be a CyberArk Certified Delivery Engineer or equivalent, with experience in implementing and managing Privileged Access Management solutions using CyberArk technology. The role requires designing, deploying, and enhancing PAM solutions, as well as providing security architecture and infrastructure setups. The candidate should have 8+ years of industry experience in Identity Management and Governance products, with a minimum of 5+ years of experience in implementing and managing Saviynt IGA solutions.

Credit & Collection Practitioner

Company: IBM

Location: Naga City, PH

Posted Dec 05, 2025

The text is a job description for an OTC Analyst Specialist role at IBM Consulting. It outlines the responsibilities, required skills, and qualifications for the position. The role involves handling OTC transactional tasks, maintaining client relationships, and meeting SLAs and OLAs. The preferred candidate should have a bachelor's degree in a relevant field, 2-4 years of experience in account receivable processes and BPO settings, and knowledge of finance concepts and accounting software.

Associate Incident Response Consultant 2026

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

The text is an introduction to the IBM Consulting Associate Program, specifically for the XForce Incident Response team. It highlights the opportunities for professional development, ongoing learning, and the chance to work with a diverse range of clients worldwide. The role involves incident response, threat hunting, forensic investigations, and cyber crisis management.

Senior Oracle Cloud Project Manager (Public Sector)

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

The text describes a career opportunity at IBM Software, focusing on managing complex Oracle Cloud and SaaS project engagements. It highlights the company's commitment to innovation, global opportunities, and the required skills and experience for the role.

Technical Producer

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

The Video and Motion Graphics Producer role involves creating high-quality video assets and motion graphics to support IBM's storytelling, demos, and thought leadership. The role requires strong proficiency in video editing, motion graphics animation, visual storytelling, and the ability to translate complex technical concepts into clear visual explanations.

Power Systems Development - Firmware, Hypervisor, Operating Systems, AI Enablement

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

IBM Infrastructure is a catalyst that enables the world to work better by providing hybrid cloud infrastructure to meet clients' demands for heterogeneous environments, data explosion, digital automation, and cybersecurity threats. The company values creativity, innovation, and collaboration across teams to serve clients' needs. IBM offers roles for software engineers, computer scientists, and computer engineers to develop firmware, hypervisors, operating systems, systems management, and AI hardware enablement for the IBM Power brand of enterprise computer systems. The company seeks candidates with relevant education, technical expertise, and a passion for technology and engineering.

Senior Managing Consultant SAP FI

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

This job posting is for a Finance Transformation Senior Managing Consultant role at IBM Consulting, focusing on SAP implementation services. The role involves leading project teams, providing thought leadership, and growing revenue. The ideal candidate should have deep expertise in SAP FICO, SAP S4 HANA Finance, and Central Finance, along with experience in leading projects and managing stakeholders.

BPOプロジェクトチームリーダー

Company: IBM

Location: Kitakyushu, JP

Posted Dec 05, 2025

IBM Consulting offers long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI solutions. The position is for a BPO project team leader at IBM Japan Staff Operations Co Ltd, requiring business-level Japanese language skills and relevant experience.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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