Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Application Developer-Java & Web Technologies

Company: IBM

Location: Mumbai, IN

Posted Dec 05, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. As a Software Developer, you'll participate in the software development lifecycle, create software for hybrid cloud and AI, and work with the latest technologies to ensure high-performing, maintainable applications.

Product Manager Intern Poughkeepsie New York 2026

Company: IBM

Location: POUGHKEEPSIE, US

Posted Dec 05, 2025

Product Managers at IBM play a crucial role in developing AI-powered solutions by collaborating with cross-functional teams, defining product strategy, and ensuring ethical AI practices. They require strong product management skills, understanding of AI/ML concepts, and experience with Agile methodologies.

Delivery Manager, Finance & Accounting

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 05, 2025

The role is for a Delivery Manager with expertise in Finance & Accounting to lead operations for US-based B2C clients. The position requires strong leadership, team management, and experience in Record to Report processes. Key responsibilities include overseeing financial reporting, accounting processes, process improvements, compliance, and collaboration with cross-functional teams.

Senior Manager - Compensation & Benefits

Company: IBM

Location: BANGALORE, IN

Posted Dec 05, 2025

The Compensation & Benefits CampB Specialist role involves supporting global compensation and benefits operations through data management, analysis, process execution, and stakeholder coordination. The role requires a Bachelor's degree, 6-8 years of experience in compensation and benefits operations, strong understanding of compensation structures and benefits administration, proficiency in Excel and HR tools, and good communication skills to support global teams.

SAP BW/4 HANA Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

The text describes a career opportunity in SAP project and service management, highlighting the combination of strong organizational skills with deep knowledge of SAP solutions and IT governance. The role involves working in a dynamic environment, collaborating with diverse teams, and driving transformation projects to enhance service delivery and capture new market share.

Talent COC, Client Zero Associate

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

This text describes a senior HR transformation role at IBM Consulting, focusing on AI-driven HR strategies, client collaboration, and leading transformative projects. It emphasizes strategic thinking, innovation, and mentoring within a tech-forward environment.

Senior SDET

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 05, 2025

This text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, career growth opportunities, and technical expertise in software testing. It highlights a supportive culture, agile work environments, and required skills in automation tools and cloud technologies.

Package Consultant-SAP HANA SCM EWM

Company: IBM

Location: BANGALORE, IN

Posted Dec 05, 2025

This text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and professional growth through technical expertise and cross-functional teamwork. It outlines responsibilities involving SAP solutions, strategic projects, and industry-specific challenges.

Graduate Software Engineer

Company: IBM

Location: Hursley, GB

Posted Dec 05, 2025

The text is a job description for a Graduate Software Engineer position at IBM's FlashSystem team in Hursley. The role involves developing software for high-performance, resilient, and intelligent storage solutions. The team values diversity, inclusion, and collaboration. The position requires a passion for software engineering, problem-solving skills, and effective communication.

Digital Adoption/Training Analyst

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

The role of Digital Adoption Training Analyst at IBM Consulting involves helping federal agencies adopt new technologies and digital workflows. The position requires experience with Digital Adoption Platforms (DAPs) such as WalkMe and Whatfix, as well as skills in organizational change management, training strategy development, and client engagement. The role offers the opportunity to work on meaningful projects that support the transformation and modernization of federal agencies across the US.

Complex Project Manager-Hybrid Multicloud Platforms

Company: IBM

Location: Gurgaon, IN

Posted Dec 05, 2025

The text describes a Complex Project Manager role at IBM Consulting, focusing on hybrid multicloud platforms and data analytics. The role involves leading end-to-end project lifecycle, cloud infrastructure oversight, collaboration with cross-functional teams, bilingual liaison between Japanese clients and internal teams, risk identification and mitigation, application releases, project documentation, and customer success. The ideal candidate should have 7-10 years of experience in technical project management, cloud-native applications, data analytics transformations, and thrive in cross-cultural settings with Japanese enterprise clients.

SAP HR ABAP

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

The text describes a career opportunity at IBM Consulting, focusing on strategic team leadership, partnership excellence, and optimizing resource utilization. It highlights the role's responsibilities, required education, technical expertise, and preferred experience in SAP technologies.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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