Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Director of Sales - Global Systems Integrators

Company: ScienceLogic

Location: Remote

Posted Dec 04, 2025

ScienceLogic is seeking a senior sales leader to manage the growth of their Skylar AI hybrid cloud monitoring platform within the global system integrator vertical. The role involves managing a team of Account Executives, developing sales strategies, collaborating with other teams, and building relationships with key decision makers in the GSI community.

Senior Software Engineer - Firefox Enterprise

Company: Mozilla

Location: Remote

Posted Dec 04, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, the privacy-minded web browser, and have over 225 million people using their products each month. The company focuses on diverse areas including AI, social media, security, and more, while never losing focus on their core mission to make the internet better for people.

Senior Technical Accounting Manager

Company: Kraken

Location: Remote

Posted Dec 04, 2025

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto for financial freedom and inclusion. They seek talented crypto experts to build premium products for traders, institutions, and newcomers. The Senior Manager of Accounting Policy and Financial Transactions role supports global Kraken accounting processes, financial transactions, and M&A teams.

Manager, Product Design - Expressive Design

Company: Figma

Location: Remote

Posted Dec 04, 2025

Figma is seeking a Design Manager to lead their newest team, Expressive Design, which focuses on Interaction Design, Expressive AI, and Vectors. The role involves managing a team of world-class designers, partnering with Product and Engineering leads, developing team processes, and advancing skills in people management. The ideal candidate should have 3+ years of design management experience, a proven track record of collaboration with cross-functional teams, clear hands-on expertise with Figma's tools, and experience influencing teams through strategic thinking and communication.

Technology Sales Territory Brand Partner Specialist (Campus)

Company: IBM

Location: Taguig City, PH

Posted Dec 05, 2025

The IBM Ecosystem includes thousands of partners who build, sell, or service IBM technologies. As a Brand Partner Specialist Territory, your mission is to connect technical, comarketing, and go-to-market resources with assigned partners to drive prospecting, opportunity identification, and solution co-creation. By aligning territory planning, demand generation, lead passing, and sales execution between IBM Digital Sales and partners, you will grow revenue in your assigned portfolio by increasing partners' sell activities for your territory. Excellent onboarding, an industry-leading learning culture, and ongoing development will set you up for positive impact and success, advancing your career through an upward trajectory in a collaborative and experiential sales environment.

Regional BDR Team Manager

Company: Canonical

Location: Remote

Posted Dec 04, 2025

Canonical is a leading provider of open source software and operating systems. They offer a distributed work environment with opportunities for learning and development. The company is growing and hiring for various roles, including SDR Team Managers.

Senior Solutions Engineer (f/m/x)

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

The text describes a career opportunity at IBM Software, specifically in the Solutions Engineering team at HashiCorp. The role involves acting as a trusted advisor to customers, understanding their journey, demonstrating the value of HashiCorp solutions, and collaborating with cross-functional teams to ensure customer success. The position requires technical expertise in DevOps, IT operations, security, cloud, microservices, containers, and scheduling platforms, as well as excellent communication skills in German and English.

Manager - Reals

Company: GitLab

Location: Remote

Posted Dec 04, 2025

The role of Manager Renewals AMER at GitLab involves leading a team to drive customer retention and revenue growth. The manager will coach and develop the team, establish a strong team culture, drive forecasting accuracy, partner with cross-functional leaders, and leverage data and tools to monitor customer health and adoption trends. The ideal candidate should have proven leadership experience, deep understanding of renewal forecasting methodologies, experience partnering with sales leadership, proficiency with Salesforce, familiarity with customer success platforms, strong business acumen, and exceptional communication skills.

Staff Software Engineer - Graphics

Company: Mozilla

Location: Remote

Posted Dec 04, 2025

Mozilla Corporation, a nonprofit-backed technology company, has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.

PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT - PROJECT MANAGER

Company: IBM

Location: BANGALORE, IN

Posted Dec 05, 2025

The text describes a career opportunity at IBM Consulting, specifically in the Business Process Operations (BPO) unit. It highlights the company's focus on long-term client relationships, collaboration, and leveraging technology responsibly. The role mentioned is a Manager R2R position, responsible for end-to-end financial accounting, reconciliations, and month-end close activities. The job requires expertise in US GAAP, IFRS, financial reporting, and ERP systems like SAP, Oracle, and Workday.

Staff Product Manager - Pro UI

Company: Kraken

Location: Remote

Posted Dec 04, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They seek an experienced Staff Product Manager to develop and evolve their Pro web and mobile platforms, focusing on beautiful UI, sleek UX, deep customization, and advanced features for clients ranging from aspiring traders to sophisticated algorithmic trading firms.

Sr. Manager - Treasury Services

Company: Kraken

Location: Remote

Posted Dec 04, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products for experienced traders, institutions, and newcomers, with a focus on security, education, and client support. The Sr Manager Treasury Services role involves leading a team responsible for treasury account services, audit controls, governance, and strategic initiatives, with a focus on bank account administration, strategic initiatives, and technology and process improvement projects.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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