Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Customer Success Manager

Company: ApprovalMax Limited

Location: Remote

Posted Dec 04, 2025

ApprovalMax is an award-winning B2B software that streamlines the approval process for businesses worldwide. The company is seeking a Customer Success Manager to join their team and help onboard customers, manage relationships, track performance, resolve issues, and identify growth opportunities. ApprovalMax offers a growing international business, performance-based compensation, and remote work options.

Senior Android Engineer - Moderation Engineering

Company: Reddit

Location: Remote

Posted Dec 04, 2025

The Moderation Engineering organization at Reddit focuses on building features to empower moderators and create thriving communities. They are seeking an experienced Android Engineer to join their team, with a focus on developing user-facing mobile applications and designing maintainable APIs. The role offers comprehensive benefits and a competitive salary range.

Senior Strategic Partnerships Manager

Company: Jobgether

Location: US

Posted Dec 04, 2025

The Senior Strategic Partnerships Manager role at a fast-growing AI-driven creative technology company involves owning the end-to-end partnership lifecycle, collaborating cross-functionally, and driving measurable business impact. The ideal candidate has 8+ years of experience in strategic partnerships, a proven track record of managing partnership cycles, and strong communication and relationship-building skills.

Staff Fullstack Engineer

Company: Andela

Location: Remote

Posted Dec 04, 2025

Andela is a global talent marketplace that connects companies with top remote technical talent from emerging markets. They leverage AI to transform talent matching and are experiencing two industry transformations accelerated by generative AI. The company values diversity, inclusion, and technical excellence.

Senior Manager - PMM Operations

Company: Apollo.io

Location: Remote

Posted Dec 04, 2025

This job description outlines a Senior Manager PMM Operations role requiring cross-functional collaboration, product launch strategy development, and process optimization. It details responsibilities across product enablement, marketing alignment, and operational excellence, along with qualifications and compensation details.

Staff Product Manager - Trust Hub

Company: Twilio

Location: Remote

Posted Dec 04, 2025

Twilio is seeking a highly skilled Staff Product Manager to join their Trust Hub product team in Onboarding and Compliance. The role involves owning various Trust Hub products end-to-end, creating streamlined registration experiences, and maintaining best-in-class KYC standards. The ideal candidate will have at least 8 years of experience in product management, a proven track record of successful product launches, and excellent communication and interpersonal skills.

Software Engineer - Distributed Systems

Company: Hightouch

Location: Remote

Posted Dec 04, 2025

The role is for a distributed systems engineer to work on a syncing engine, with opportunities to optimize performance, support streaming syncing, improve scalability and reliability, and work on a Personalization API. The company values high ownership, autonomy, and impact, and is looking for passionate engineers with experience in distributed systems.

Manager, HEOR

Company: EVERSANA

Location: Remote

Posted Dec 04, 2025

EVERSANA is a global company with over 7000 employees committed to creating and delivering next-generation commercialization services to the life sciences industry. They serve clients ranging from biotech startups to established pharmaceutical companies. The company values diversity, inclusion, and building strong relationships with clients and employees. They are looking for a Manager HEOR to lead multidisciplinary research teams and provide strategic leadership in health economics and outcomes research.

Staff Software Engineer - Graphics

Company: Mozilla

Location: Remote

Posted Dec 04, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.

Staff Data Scientist - Consumer

Company: Reddit

Location: Remote

Posted Dec 04, 2025

Reddit is looking for a Staff Data Scientist to help build product strategy, drive experimentation, and scale work across the organization. The role requires a PhD or MS in a quantitative field, expertise in SQL and statistical analysis, and experience influencing product strategy with data. Benefits include comprehensive healthcare, 401k match, and generous paid leave.

Solutions Engineer

Company: CalypsoAI

Location: Remote

Posted Dec 04, 2025

CalypsoAI is a pioneer in AI security, building the world's first agentic redteam solution and developing an advanced security platform for rigorous AI redteaming and robust AI defense. The Solutions Engineer role is a dynamic position that bridges technical and sales aspects, driving technology adoption by understanding customer needs and crafting customized demonstrations. The company seeks a tech-savvy problem-solver with a growth mindset to join their fast-growing team.

Child Welfare Senior OCM Project Manager

Company: Guidehouse

Location: Remote

Posted Dec 04, 2025

The job posting is for a strategic leader in Organizational Change Management (OCM) for a large-scale transformation project. The role involves developing and executing an OCM plan, engaging stakeholders, and ensuring alignment with program objectives. The ideal candidate should have at least 7 years of experience in leading OCM initiatives, a bachelor's degree, and expertise in OCM frameworks. Certifications such as Prosci Change Management or Lean Six Sigma are preferred. The position offers a competitive salary range and a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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