Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Data Engineer - Public Sector

Company: IBM

Location: London, GB

Posted Dec 04, 2025

IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using the latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, and work-life balance support. The role requires designing and implementing advanced data engineering solutions using Big Data technologies, AWS tools, and Agile practices.

Package Specialist-SAP Ariba

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering deep technical and industry expertise to clients worldwide. The position requires ownership, high-quality delivery, technical guidance, and effective teamwork. Preferred qualifications include a Master's degree, experience with SAP Ariba modules, and knowledge of ServiceNow and Azure tools.

Senior Data Scientist - Simulation

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as a Data Scientist specializing in simulation modeling. The role involves building advanced simulation frameworks, applying machine learning techniques, and collaborating with cross-functional teams to transform complex datasets into actionable insights. The position requires a strong background in mathematics, statistics, and computer science, along with experience in agile environments and predictive analytics tools.

Package Specialist-SAP HANA FIN CO

Company: IBM

Location: Shenzhen, CN

Posted Dec 04, 2025

The role involves leading the implementation and configuration of SAP Materials Management (MM) module in a brownfield environment on RISE with SAP. Responsibilities include end-to-end Procure to Pay processes, customizing MM functionalities, conducting workshops, overseeing testing phases, providing expert guidance, documenting strategies, and staying updated with SAP innovations. Required skills include a Bachelors degree, 4+ years of SAP MM experience, strong communication skills, and familiarity with Agile methodologies.

Account Technical Leader

Company: IBM

Location: Taipei, TW

Posted Dec 04, 2025

The role of a Technical Account Manager at IBM involves being a trusted advisor with deep technical expertise, working with clients to craft solutions for their technology challenges. The position requires strong leadership, strategic thinking, and business influence skills to orchestrate resources and bring solutions to life. Excellent onboarding, ongoing development, and a collaborative sales environment support positive impact and career advancement.

Package Consultant-SAP FIN PS-Capital Accounting

Company: IBM

Location: Mumbai, IN

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. IBM provides a supportive culture focused on career growth and development. The Package Consultant role at IBM requires expertise in SAP FICO with India Localization, including configuration, training, and project management skills.

Application Developer-Cloud FullStack

Company: IBM

Location: Hyderabad, IN

Posted Dec 04, 2025

The role is an Application Developer position at IBM Consulting Client Innovation Centers Delivery Centers. The developer will lead cloud application development and deployment for clients using AWS methodology, tools, and best practices. Required skills include Java 8+, SpringBoot, Rest API, Docker, and cloud exposure (AWS, GCP, Azure). Preferred skills include creative problem solving and good communication.

Delivery Project Executive (Talent Acquisition)

Company: IBM

Location: AMSTERDAM, NL

Posted Dec 04, 2025

The role involves managing contracted services, strategic relationships, and fiscal performance for assigned clients. The Delivery Project Executive (DPE) is responsible for delivering contracted TAO services, managing client stakeholder relationships, and ensuring client satisfaction. The role requires skills in HROTAOBPO, deep sector experience, leading matrix teams, senior stakeholder relationship management, and commercial acumen.

Apptio Sales Development Rep (Italian Speaking)

Company: IBM

Location: London, GB

Posted Dec 04, 2025

The job description outlines the responsibilities and requirements for a sales development role at Apptio, an IBM company. The role involves prospecting, qualifying leads, delivering sales presentations, and collaborating with field sales. The ideal candidate should have experience in SaaS sales development, strong communication skills, and the ability to work independently in a fast-paced environment.

Product Manager

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The job description outlines a Product Manager role for IBM webMethods Hybrid Integration, focusing on pricing strategy, revenue management, sales enablement, and strategic initiatives. The role requires 5+ years of experience in product management, pricing, licensing, and enterprise software, along with strong analytical, financial modeling, and communication skills.

Incident Response Consultant-Digital Forensics & Incident Response

Company: IBM

Location: Mumbai, IN

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. It emphasizes the need for strong communication skills, security knowledge, and experience in incident response and threat intelligence. The role involves monitoring security alerts, leading incident response, conducting investigations, and staying updated on cyber threats.

Field Marketing Manager - HashiCorp

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a Field Marketing Manager position at HashiCorp, a company that creates AI-powered cloud-native software solutions. The role involves building regional and account-based marketing campaigns, executing field marketing activities, and collaborating with various teams. The ideal candidate should be passionate, detail-oriented, and able to work in a fast-paced environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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