Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Release and Deployment Specialist

Company: IBM

Location: Cairo, EG

Posted Dec 04, 2025

The infrastructure industry is rapidly evolving with new technologies. Companies have various deployment options and require specialists to manage and automate the process. The role involves deployment management, release coordination, and automation using tools like Jenkins and GitLab.

Senior Application Architect – Digital Engineering

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The role is for a Senior Application Architect passionate about defining and delivering solutions for business challenges in the PLM and Digital Engineering space. The ideal candidate will have experience in architecting Siemens Teamcenter and leading complex projects. They will be responsible for mentoring junior team members and identifying opportunities to simplify workflows and deploy AI across operations.

Project Manager-Salesforce

Company: IBM

Location: Tokyo, JP

Posted Dec 04, 2025

The text is a job description for a Japanese-speaking role at IBM Japan. The role involves project management for Salesforce implementation, including planning, development, operation, and maintenance. It requires 3+ years of Salesforce experience and various technical skills. The company culture is supportive of skills and experience.

Microsoft .NET Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, highlighting the company's focus on long-term client relationships, collaboration, and innovation. It emphasizes the importance of curiosity, continuous learning, and the use of Microsoft technologies in software development. The role involves working in client innovation centers and delivery centers, with a preference for candidates with a bachelor's degree and experience in .NET development.

Oracle EPM Finance Cloud Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers a career with opportunities to work with visionaries, improve hybrid cloud and AI, and make meaningful change for clients. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role involves implementing, configuring, and optimizing Oracle EPM Cloud solutions, working with clients, and integrating with enterprise systems.

IT Project Manager

Company: IBM

Location: Heredia, CR

Posted Dec 04, 2025

The role of a Project Manager at IBM Consulting involves leading cross-functional teams to deliver custom development solutions or manage application maintenance and support. The Project Manager is responsible for ensuring projects are completed on time, within scope and budget, while meeting business requirements and contractual obligations. They manage project plans, budgets, schedules, and staffing requirements, and must possess experience with project management methodologies and tools.

Application Developer-Adobe Experience Manager

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves end-to-end feature development, collaboration with stakeholders, and implementation of content management solutions using Adobe Experience Manager (AEM). Preferred qualifications include experience with AEM Core Technologies, OSGI Services, Java, and familiarity with building tools like Jenkins and Maven.

Federal Associate Consultant (Rocket Center, WV)

Company: IBM

Location: Rocket Center, US

Posted Dec 04, 2025

The IBM Consulting Associate Program offers university hires the opportunity to work with diverse clients worldwide, focusing on professional development, technical skills, and personal growth. The role involves solving complex business problems, collaborating with clients, and driving innovation using IBM's technology platforms and strategic partners.

Security Consultant - Incident Manager

Company: IBM

Location: Mumbai, IN

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the collaborative and innovative work environment, focus on hybrid cloud and AI, and the role of an Incident Manager. It emphasizes the importance of technical expertise, problem-solving skills, and continuous improvement in managing major incidents across global clients.

Analista de Operaciones

Company: IBM

Location: Bogota, CO

Posted Dec 04, 2025

The text describes a role involving managing and closing customer claims, updating assigned portfolios, and identifying process efficiencies to minimize times and quality errors. It requires a technical diploma, 6 months to 1 year of similar experience, and basic knowledge of office tools like Excel, Word, and PowerPoint.

(Kaohsiung) Application Developer-Mobile

Company: IBM

Location: Kaohsiung, TW

Posted Dec 04, 2025

IBM Consulting offers a career focused on hybrid cloud and AI innovation, emphasizing collaboration, continuous improvement, and technical expertise in areas like Java and mobile solutions.

PROCESS DELIVERY SPECIALIST-LEAD TO CASH

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in the Order to Cash (O2C) domain. The role involves processing accounts receivable, preparing journal entries, reconciling accounts, and meeting client service level agreements. The position requires a bachelor's degree, preferably a master's degree, and experience in enhancing cash application automation and reducing complexity in assigned accounts.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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