Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Application Developer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as an Application Developer for Federal clients. The position involves designing, developing, and implementing Maximo applications, collaborating with multidisciplinary teams, and optimizing system performance. The role requires a strong technical background, experience with IBM Maximo, and the ability to obtain a Federal security clearance.

Engineering Manager, HashiCorp Consul Ecosystem & Enablement

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, specifically for an Engineering Manager role leading the Consul Engineering organization. The role involves managing a team of 8-10 engineers responsible for building tools, test infrastructure, and integrations to enable internal engineers and external customers to adopt Consul seamlessly. The position requires a strong technical background, experience in people management, and expertise in areas such as system software, distributed systems, virtualization, and modern CI/CD systems.

Technical Support Professional - HashiCorp

Company: IBM

Location: AMSTERDAM, NL

Posted Dec 04, 2025

IBM is seeking a high-caliber, customer-facing Senior Support Engineer to join its Support Engineering team for Terraform Enterprise products in the Netherlands. The role involves solving complex issues, collaborating with global teams, and advocating for customer satisfaction. The ideal candidate has 5+ years of support engineering experience, strong communication skills, and familiarity with Terraform and related technologies.

Package Consultant-SAP HANA Sales

Company: IBM

Location: Pune, IN

Posted Dec 04, 2025

This text describes a senior SAP Consultant role at IBM Consulting, highlighting opportunities for career growth, collaboration with clients, and impactful work on hybrid cloud and AI projects. It emphasizes skill development, strategic solutions, and contributions to client success through technology and expertise.

(IJDS DXセンター) Application Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This is a Japanese-speaking role located in Japan, working on large-scale projects across various industries. The role involves all phases of project development, from requirements definition to post-release testing and operation. Experience in Java, web application development, server-side development, cloud-native application development, and mobile application development is preferred.

Entry Level Product Manager 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text is a job description for a cross-portfolio Product Manager role at IBM. It highlights the responsibilities, required skills, and qualifications for the position. The role involves collaborating with various teams, supporting product teams, analyzing market trends, and driving efficiency in product management processes.

Storage Product management - Go-To-Market

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 04, 2025

The text describes the role and responsibilities of a GoToMarket product manager for IBM Storage. The position involves collaborating with sales and technical teams to develop client proposals, analyze requirements, support product positioning, contribute to marketing campaigns, track pipeline activities, and participate in enablement sessions. The role requires a bachelor's degree, strong communication skills, basic understanding of IT infrastructure, analytical mindset, proficiency in tools like Excel and PowerPoint, and familiarity with enterprise storage technologies.

Network Engineer

Company: IBM

Location: Sofia, BG

Posted Dec 04, 2025

The text describes a Network Engineer role at IBM's Client Innovation Center in Sofia, Bulgaria. The role involves addressing customer network issues, diagnosing problems, and ensuring customer satisfaction. IBM offers training, certifications, a state-of-the-art lab, collaboration with top specialists, competitive salary and benefits, career growth opportunities, flexible hybrid work model, recognition programs, and additional health coverage.

Project Manager-SAP HANA

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The role is a Project Manager position at IBM Consulting Client Innovation Centers Delivery Centers in India. The role requires expertise in project management, functional/technical expertise, and relationship management. The position requires a Bachelors or Masters degree, 17+ years of experience in SAP, and PMP/ITIL certification. The role involves managing complex projects, developing relationships with stakeholders, and working with Indian clients.

Financial Analyst (Mandarin / Japanese Bilingual)

Company: IBM

Location: PETALING JAYA, MY

Posted Dec 04, 2025

The text is a job description for a Business Planning Analyst role at IBM Malaysia. It highlights the responsibilities, required skills, and qualifications for the position, emphasizing the importance of financial analysis, collaboration, and strategic decision-making.

Deputy Acquisition Project Manager

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. It emphasizes the role of a Deputy Acquisition Project Manager in leading strategic planning, performance tracking, and stakeholder engagement for a multibillion dollar federal acquisition program.

Security Consultant - FIM

Company: IBM

Location: Mumbai, IN

Posted Dec 04, 2025

The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for career growth. It outlines technical responsibilities in security monitoring and required expertise in File Integrity Monitoring tools, while highlighting a culture of evolution and empathy.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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