Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Package Consultant-Workday Integrations

Company: IBM

Location: Kolkata, IN

Posted Dec 04, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for long-term growth. It highlights required expertise in Workday integrations and the importance of problem-solving skills.

SAP Functional Consultant - FICO Group Reporting

Company: IBM

Location: Bedford, CA

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role for an experienced SAP FICO Functional Consultant. The position involves working with clients globally, designing and configuring SAP Group Reporting, and collaborating with stakeholders. The role requires 7-10 years of SAP finance experience, expertise in SAP FICO modules, and strong consulting and communication skills.

Application Developer-System i

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a role at IBM Consulting involving collaboration with clients, innovation in hybrid cloud and AI, and technical expertise in systems development. It outlines responsibilities like solving real-world challenges, working with stakeholders, and mastering technologies like RPG, COBOL, and JIRA. Requirements include education and experience in mainframe technologies and change management tools.

Application Developer-System i

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves end-to-end feature development, collaboration with stakeholders, and requires expertise in RPG, AS400, mainframes, and various tools like JIRA, Confluence, and Change management tools.

Package Consultant-SAP IS Oil & Gas

Company: IBM

Location: Pune, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, highlighting the role of a Brand Sales Specialist. The role involves working closely with clients, managing client sets, identifying decision makers, and driving new business development. The position requires a bachelor's degree, preferably a master's degree, and technical expertise in SAP Industry Solution for Oil & Gas. Excellent interpersonal skills and a willingness to learn new technologies are preferred.

Internship: SAP Developer in Ciudad de México

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The SAP Consulting Internship Program provides practical skills in a multinational environment. Successful completion opens doors for further development.

Senior Python Developer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a software developer role in IBM Consulting, focusing on writing efficient, secure, reusable, and testable Python code integrated into a CI/CD pipeline. The role involves collaborating with cross-functional teams, participating in code reviews, and documenting code. The developer will work on hybrid cloud and AI projects using the latest technologies.

Assistente Administrativo - Exclusivo para Pessoas com Deficiência (PcD)

Company: IBM

Location: HORTOLANDIA, BR

Posted Dec 04, 2025

The Administrative Process Assistant role is crucial for IBM's profitable operations, supporting the banking sector and enabling the company to bring innovative technologies to market. The position requires a high school diploma or equivalent, with a bachelor's degree preferred. Key skills include experience with Microsoft Excel, good communication, self-management, flexibility, teamwork, customer relationship, and decision-making capacity. The role involves in-person work at IBM Hortolândia Condomínio Tech Town, Monday to Friday, business hours. Preferred experience includes contract management.

Package Specialist-SAP HR Comp & Payroll

Company: IBM

Location: Shenzhen, CN

Posted Dec 04, 2025

The role involves working as an SAP consultant in IBM Consulting, collaborating with clients globally to deliver innovative solutions using SAP systems. The position requires deep expertise in SAP configuration, SuccessFactors, project management, and knowledge of cloud computing platforms and Agile methodologies.

Application Developer-Hybrid Cloud Manage

Company: IBM

Location: Mumbai, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, highlighting the role of an Application Developer. It emphasizes the importance of long-term client relationships, collaboration, and the use of cutting-edge technology platforms. The role involves translating system requirements into design and development, driving innovation, and working with various technologies and tools.

Associate Business Analyst - Entry Level

Company: IBM

Location: Bedford, CA

Posted Dec 04, 2025

The text describes a Business Transformation Consultant role at IBM, focusing on driving large-scale change across business units and geographies. The role involves working in IBM Consulting Client Innovation Centers, collaborating with stakeholders, and providing industry-leading solutions. Required skills include analytical problem-solving, Agile methodologies, communication, and experience in banking, financial services, or healthcare.

Security Consultant-Infrastructure Security

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and drive innovation using IBM's technology platforms. The role involves managing and supporting enterprise firewall solutions, performing day-to-day firewall rule management, monitoring security incidents, implementing network segmentation, and ensuring compliance with security standards.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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