Customer Success Manager Jobs

1,122,363 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Senior Oracle Cloud Project Manager (Public Sector)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text is a job description for a project manager role at IBM Software. It highlights the company's focus on creating leading AI-powered cloud-native software solutions and the opportunities for growth and innovation. The role involves managing complex Oracle Cloud and SaaS project engagements, working with project team members and client stakeholders, and assisting with business development initiatives.

Sr. Performance Analyst

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 04, 2025

The job posting is for a Performance Analysis Engineer position at IBM FlashSystem Storage team. The role involves performance testing, benchmarking, and analysis of IBM FlashSystem products. The ideal candidate should have 5+ years of experience in performance testing and analysis, leadership skills, and knowledge of storage performance benchmarking tools and block storage domain.

Contract Administrator

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the collaborative and innovative work environment, focus on hybrid cloud and AI, and the importance of continuous learning. It also outlines the role and responsibilities of a Contract Administrator, including contract management, compliance, and collaboration with stakeholders.

Estágio em Operações de Vendas

Company: IBM

Location: SÃO PAULO, BR

Posted Dec 04, 2025

IBM Technology Sales is evolving to break down barriers with innovative approaches, seeking graduates with deep technical background and interpersonal skills to co-create solutions for complex business challenges. The company offers excellent onboarding, a learning culture, and a collaborative sales environment. The role is an administrative intern supporting the zStack Mainframe ecosystem, requiring strong organizational and communication skills, attention to detail, and proficiency with Office/Google Workspace tools.

Sr. Solutions Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, specifically in the Solutions Engineering team at HashiCorp. The role involves serving as a trusted advisor to customers, helping them achieve their business outcomes by leveraging HashiCorp solutions. The position requires strong technical expertise, communication skills, and the ability to collaborate with cross-functional teams.

Technical Content Professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

IBM Cloud offers a platform for learning and developing skills in the latest cloud technology. The company values curiosity, courageous thinking, and developing its people. As a Technical Content Professional, you will create and curate technical content for digital self-service products, working closely with various teams to ensure high-quality user experiences.

SAP ISU Billing Analyst

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career at IBM Consulting, focusing on long-term relationships with clients, working with visionaries across industries, and improving hybrid cloud and AI journeys. It highlights the role of a managing SAP consultant, responsibilities, required education, technical expertise, and preferred experience.

Entry Level Site Reliability Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, focusing on a role as a Site Reliability Engineer. The role involves working in an agile environment to build, deploy, and maintain systems for clients, with responsibilities including 24x7 observability, troubleshooting, deployment, security implementation, and maintenance tasks. Preferred technical expertise includes experience with Linux, Kubernetes/OpenShift, automation tools, and monitoring/observability tools.

Java Developer Vilnius

Company: IBM

Location: Vilnius, LT

Posted Dec 04, 2025

This job description outlines a career opportunity at IBM Consulting, where you will work with clients globally to improve hybrid cloud and AI solutions. The role involves working in an agile, project-centric environment, collaborating with stakeholders, and continuously learning new technologies. Required skills include Java/Spring Boot, SQL/NoSQL databases, microservices architecture, cloud-native application development, and containerization with Docker/Kubernetes.

【東京】Product Manager※スカイアーチ出向

Company: IBM

Location: Tokyo, JP

Posted Dec 04, 2025

The text describes a role at IBM where employees work with global clients to drive collaboration and transformation using hybrid cloud and AI. The role involves maximizing customer value, developing product roadmaps, leading development teams, and supporting management decisions. It requires experience in product management, cloud services, and team leadership.

(IJDS DXセンター) Application Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This job in Japan offers opportunities to work on large-scale projects across industries like finance and manufacturing. Requires Japanese proficiency and skills in cloud, DevOps, and mobile development. Emphasizes collaboration and innovation.

Package Consultant-SAP HANA FIN FI

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the opportunities for collaboration with clients, working with visionaries, and making meaningful change. It emphasizes the importance of curiosity, knowledge, and continuous learning. The role of a senior SAP Consultant is also discussed, focusing on strategic solution focus, comprehensive solution delivery, and required education and technical expertise.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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