Customer Success Manager Jobs

1,122,363 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Salesforce Developer

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position focuses on designing and developing scalable Salesforce applications, collaborating with stakeholders, implementing service processes, ensuring compliance, and mentoring junior developers. It requires a Bachelor's degree, experience with Salesforce Service Cloud and Field Service Cloud, proficiency in Visual Studio, GitHub, and SFDX, and strong problem-solving, communication, and leadership skills.

Associate User Experience Designer

Company: IBM

Location: Mulhuddart, IE

Posted Dec 04, 2025

The job posting is seeking a talented graduate designer to join a creative design team within IBM Software's Asset Lifecycle Management division. The role involves translating design research into mockups, prototypes, and specifications, collaborating with various stakeholders, and understanding business problems to ensure context for deliverables. The position requires 1-3 years of experience in UI design, proficiency with design tools, strong communication skills, and a positive attitude. Familiarity with modern design trends, including AI and accessibility, is preferred.

AI Engineer (f/m/x)

Company: IBM

Location: Zurich, CH

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Data Scientist, you will solve business problems using tools like Python, R, and TensorFlow, prepare and analyze data, implement AI models, and communicate results to clients. The role offers individual career paths, training opportunities, a knowledge-sharing culture, and the chance to work on projects in a large IT company.

Java Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This role involves collaborating with clients on hybrid cloud and AI projects, emphasizing innovation and professional growth. Required skills include Java, VueJS, and Japanese proficiency, with opportunities for career development.

PROCESS DELIVERY SPECIALIST-PROCURE TO PAY

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, specifically in the IBM BPO division. It highlights the role of a Process Analyst responsible for various tasks related to invoice processing, vendor management, and payment reconciliation. The position requires a bachelor's degree, preferably a master's degree, and experience in accounts payable and invoice management. The role involves working with stakeholders, meeting service level agreements, and utilizing Microsoft Office and ERP software.

Java Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and leverage IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and problem-solving skills. The role involves software development, analytical problem-solving, stakeholder engagement, and working with the latest technologies.

Senior Managing Consultant - Finance Transformation

Company: IBM

Location: New York, US

Posted Dec 04, 2025

This job description highlights a Senior Managing Consultant role in IBM Consulting, focusing on finance transformation with emerging technologies like AI. It emphasizes collaboration, innovation, and career growth opportunities within a supportive ecosystem.

AI Developer

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

IBM Infrastructure is a catalyst that enables the world to function better by providing hybrid cloud infrastructure to meet the demands of heterogeneous environments, data explosion, digital automation, and cybersecurity threats. The company seeks a motivated and technically skilled professional to join their AI and Data Science development team, where they will contribute to designing, developing, and implementing AI solutions, collecting and analyzing data, and optimizing company performance. The role requires proficiency in Python, React, machine learning algorithms, software engineering principles, and MLOps tools.

Data Engineer - Data Integration

Company: IBM

Location: Calgary, CA

Posted Dec 04, 2025

This role at IBM Consulting involves working closely with clients to design, deliver, and optimize technology solutions. The position requires strong technical skills, problem-solving abilities, and collaboration with clients and partners. The company values innovation, agility, and a client-focused approach.

Technical- Sales or CSM (PwD Ecuador)

Company: IBM

Location: QUITO, EC

Posted Dec 04, 2025

The text describes various roles and responsibilities within IBM Legal in Ecuador, including Client Service Manager, Service Manager, Arquitecto, and Technical Sales Arquitect & Specialist. These roles involve providing client support, managing contracts, defining system architecture, and developing brand-specific solutions.

Senior IBM Cloud Kubernetes Platform Engineer

Company: IBM

Location: BUDAPEST, HU

Posted Dec 04, 2025

The text highlights IBM Cloud's growth in Kubernetes and OpenShift platforms, emphasizing opportunities for skilled developers to contribute to a globally impactful team. It outlines role responsibilities, required expertise in containerization, networking, and cloud-native development, along with preferred qualifications and tools for success.

Data Analyst

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Data Engineer, you will gather, store, and process data, collaborate with diverse teams, and implement predictive models. The position requires a Bachelors Degree and skills in data visualization, reporting, spend analysis, SQL, data modeling, and business acumen in procurement.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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