Customer Success Manager Jobs

1,122,420 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Sr. Managing Consultant - Enterprise Strategy

Company: IBM

Location: Singapore, SG

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The Enterprise Strategy practice helps businesses identify AI opportunities and turn strategy into action. The role involves setting project plans, leading analyses, and driving content creation for AI and digital transformation projects.

Application Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working on large-scale projects across various industries, utilizing IBM's technology platforms and partner ecosystem. The position requires strong communication skills in Japanese and technical expertise in areas such as open systems, web applications, mobile applications, and cloud-native development.

PROCESS DELIVERY SPECIALIST-PROCURE TO PAY

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, specifically in the IBM BPO division. It highlights the role of a Process Analyst responsible for various tasks related to invoice processing, vendor management, and payment reconciliation. The position requires a bachelor's degree, preferably a master's degree, and experience in accounts payable and invoice management. The role involves working with stakeholders, meeting service level agreements, and utilizing Microsoft Office and ERP software.

Senior Managing Consultant - Finance Transformation

Company: IBM

Location: New York, US

Posted Dec 04, 2025

This job description highlights a Senior Managing Consultant role in IBM Consulting, focusing on finance transformation with emerging technologies like AI. It emphasizes collaboration, innovation, and career growth opportunities within a supportive ecosystem.

AI Developer

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

IBM Infrastructure is a catalyst that enables the world to function better by providing hybrid cloud infrastructure to meet the demands of heterogeneous environments, data explosion, digital automation, and cybersecurity threats. The company seeks a motivated and technically skilled professional to join their AI and Data Science development team, where they will contribute to designing, developing, and implementing AI solutions, collecting and analyzing data, and optimizing company performance. The role requires proficiency in Python, React, machine learning algorithms, software engineering principles, and MLOps tools.

Data Engineer - Data Integration

Company: IBM

Location: Calgary, CA

Posted Dec 04, 2025

This role at IBM Consulting involves working closely with clients to design, deliver, and optimize technology solutions. The position requires strong technical skills, problem-solving abilities, and collaboration with clients and partners. The company values innovation, agility, and a client-focused approach.

Package Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, highlighting the benefits of working with clients globally, collaborating with visionaries, and leveraging IBM's technology platforms. It outlines the role responsibilities, required education, and preferred technical and professional experience.

Data Engineering Internship

Company: IBM

Location: Casablanca, MA

Posted Dec 04, 2025

The text describes a career in IBM Consulting, focusing on data engineering roles. It highlights the importance of long-term relationships with clients, collaboration, and continuous learning. The role involves developing data pipelines, working with cloud data platforms, data modeling, documentation, and automation. Preferred experience includes SQL, data warehousing, and cloud platforms like GCP, AWS, Azure, and Snowflake.

Senior Software Developer

Company: IBM

Location: Ahmedabad, IN

Posted Dec 04, 2025

IBM Software is seeking a skilled Software Developer to join their team. The role involves developing and maintaining high-quality software products, working with various technologies and programming languages. The position requires excellent understanding of system design, integration best practices, and experience with OpenShift or Kubernetes. The role also emphasizes collaboration, personal organization, and the ability to work well within a distributed global team.

Customer Success Engineer

Company: IBM

Location: Austin, US

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, focusing on a role as a Customer Success Engineer (CSE) for HashiCorp tools. The CSE role involves helping customers adopt and optimize HashiCorp solutions, driving value attainment, and ensuring customer success throughout the customer journey. The position requires technical expertise, strong communication skills, and the ability to work in a dynamic environment.

Associate SAP Functional HR - Entry level

Company: IBM

Location: Bedford, CA

Posted Dec 04, 2025

The text is a job description for an Associate role at IBM, specifically for a Package Consultant position. It highlights the responsibilities, required education, technical expertise, and skills needed for the role. The position involves working in IBM's Client Innovation Centers, collaborating with business teams, resolving functional issues, and supporting SAP system implementations. The role requires a Bachelor's degree, strong Excel skills, and knowledge of at least one SAP module. The company values passionate, original thinkers who are eager to learn, solve problems, and drive progress.

PROCESS DELIVERY SPECIALIST-RECORD TO REPORT

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and impactful problem-solving. It emphasizes growth opportunities, technological innovation, and a supportive culture for long-term career development.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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