Customer Success Manager Jobs

1,122,420 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Transition Manager

Company: IBM

Location: New York, US

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on leading and managing large transition projects with global delivery capabilities. It highlights the need for strong transition management expertise, excellent communication skills, and understanding of GenAI based tools.

Application Developer-AWS Cloud FullStack

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, highlighting the role of a Brand Technical Specialist. The role involves working closely with clients to develop relationships, understand their needs, and deliver value through IBM's industry-leading solutions. The position requires expertise in mainframe infrastructure, zStack solutions, client education, and cloud technology deals.

Strategic Account Manager I

Company: IBM

Location: Minneapolis, US

Posted Dec 04, 2025

The role of a Strategic Account Manager at HashiCorp involves developing, managing, and closing business within strategic accounts. The position requires driving the sales cycle, selling the complete HashiCorp software suite, and ensuring adoption and consumption of solutions. The role aligns with HashiCorp's ALEER strategy, focusing on landing new logos, expanding use cases, extending into new solutions, and renewing contracts. The position involves engaging with enterprise accounts, leading sales campaigns, articulating the company's vision, building a healthy pipeline, and accurately forecasting business.

SAP Data Lead

Company: IBM

Location: No City, US

Posted Dec 04, 2025

The text describes the role and responsibilities of an SAP Data Migration Lead in IBM Consulting. It highlights the importance of data migration in SAP projects and outlines the key tasks involved, such as project planning, data assessment, stakeholder collaboration, technical execution, testing, documentation, training, compliance, continuous improvement, and leadership. The position requires a bachelor's degree, experience in identifying and solving complex business problems, collaborating with data owners and analysts, working with data architects, and leading technical aspects of SAP Business Intelligence solutions. Preferred experience includes working with specific SAP modules and having expertise in SAP Master Data Governance.

Order to Cash Practitioner

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 04, 2025

IBM's job description emphasizes innovation and problem-solving, detailing responsibilities in Order to Cash processes, required expertise, and a positive outlook on career growth and impact.

Consultant Senior Manager SAP WM/EWM IBM France H/F

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Consulting seeks a skilled Package Consultant to specialize in SAP HANA SCM WM and EWM. The role involves leading and managing implementations, providing technical guidance, collaborating with stakeholders, and staying updated with the latest advancements. A bachelor's degree, 10+ years of SAP experience, and expertise in SAP HANA, SCM WM, and EWM are required.

Package Specialist-SAP Solution Manager

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

This job description outlines a role at IBM Consulting involving technical expertise in SAP solutions, collaboration with global teams, and requirements for a bachelor's degree with experience in SAP Solution Manager and HANA technologies. The position emphasizes innovation, customer success, and agile methodologies in delivering technical implementations.

Adobe Experience Manager Developer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Consulting seeks experienced Adobe Experience Manager (AEM) Backend Developers to join their dynamic team. The role involves developing and maintaining backend functionality for AEM implementations, collaborating with frontend developers, and participating in Agile projects. Required skills include AEM expertise, backend development skills, web services experience, unit testing familiarity, performance optimization, and collaboration tools proficiency.

Storage Technical Account Manager

Company: IBM

Location: PETALING JAYA, MY

Posted Dec 04, 2025

IBM is seeking a Technical Account Manager for their Premium Storage team. The role involves providing high-quality remote technical support to premium storage clients, collaborating with other support groups, and maintaining client relationships. The ideal candidate should have at least 2 years of experience in remote technical support and familiarity with IBM Storage Portfolio products.

Entry Level Hire Remote Technical Support - AI and Data Science Engineer and Support 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Infrastructure is a catalyst that makes the world work better. The company provides hybrid cloud infrastructure and positions early-career professionals in AI and Data Science development. The role requires proficiency in Python, machine learning, and software engineering, with opportunities to work with senior developers and build predictive models.

Senior Solutions Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, shape solution strategies, and influence high-value engagements. It emphasizes the importance of curiosity, knowledge, and a culture of evolution and empathy. The role of a Senior Solutions Consultant is detailed, focusing on driving complex solution pursuits, shaping strategic opportunities, and influencing customer engagements in the public sector.

Data Scientist-Artificial Intelligence

Company: IBM

Location: Mumbai, IN

Posted Dec 04, 2025

The text describes a Senior Lead ML Data Scientist role at IBM Consulting, focusing on end-to-end ML/AI initiatives using the Databricks ML ecosystem and generative AI. The role involves solutioning, presales engagement, delivery execution, GenAI workloads, MLOps governance, and leadership collaboration.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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