Customer Success Manager Jobs

1,122,947 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Service Designer - GDS

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text highlights IBM CIC's career opportunities, emphasizing growth, innovation, and a supportive work environment with benefits like training, flexible working, and diverse team collaboration.

Senior Java Fullstack Developer (f/m/x)

Company: IBM

Location: Guemligen, CH

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Software Developer, you will participate in the software development lifecycle, create software for hybrid cloud and AI journeys, and collaborate with development peers to lead technological innovation.

Event & Experience Marketing Manager

Company: IBM

Location: Tokyo, JP

Posted Dec 04, 2025

IBM Japan is seeking an experienced Event Team Manager to lead a team of 10 event practitioners. The role involves developing and executing an event strategy to enhance brand awareness, generate leads, and achieve business objectives. The ideal candidate should have a strong background in marketing, event management, and people leadership, with experience in global multinational companies and B2B technology sectors.

IBM - Technical Support Professional - zSoftware CICS Support

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text is a job posting for a Technical Support Professional at IBM for their CICS product. It describes the role, responsibilities, required and preferred qualifications, and preferred technical experience. The posting emphasizes the importance of strong communication skills, problem-solving abilities, and the ability to work in a virtual team.

Oracle Cloud Financials Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers a career with opportunities to work with leading professionals, deliver solutions using latest technology, and focus on skills in demand. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role of Senior Package Consultant for Oracle Finance Cloud involves designing, configuring, and delivering financial solutions, with responsibilities including leading deployments, conducting fitgap analyses, optimizing financial reporting, mentoring, and collaborating with teams.

Fullstack Developer: TypeScript & E-commerce

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as a Commerce Transformation Developer. The role involves designing, implementing, and maintaining backend, frontend, and APIs for enterprise-grade e-commerce platforms. The position requires strong technical skills, including proficiency in backend development with JavaScript, TypeScript, Node.js, Angular, and React technologies, as well as experience with commercetools and other modern headless customer engagement and e-commerce platforms. The role also emphasizes collaboration with cross-functional teams and the ability to work in an agile environment.

Technical Specialist Intern 2026 (Monroe, LA)

Company: IBM

Location: MONROE, US

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. Interns will work on client projects, gain diverse experience, and develop skills in a culture of continuous learning and mentorship.

HashiCorp Sr. Resident Solutions Architect

Company: IBM

Location: Singapore, SG

Posted Dec 04, 2025

The Resident Technology Services team provides premium long-term professional services to IBM customers, aligning with their biggest technical transformation initiatives. The team consists of highly skilled architects and engineers who have played critical roles in technical transformations. The role involves providing guidance on cloud transformation, assisting with people, processes, and workflows, contributing to a multi-cloud adoption framework, and educating customers on the business value of IBM HashiCorp products.

AWS Full Stack Developer - Defence

Company: IBM

Location: London, GB

Posted Dec 04, 2025

IBM CIC offers a career with deep technical and industry expertise, opportunities for growth, and a culture that values curiosity and innovation. The company provides training, promotion opportunities, diversity and inclusion, and benefits like flexible working and maternity leave.

SAP Success Factors EC Design Lead Role

Company: IBM

Location: Bucharest, RO

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as an SAP Success Factors EC Design Lead and Subject Matter Expert. The position involves leading the design, implementation, and management of SAP Success Factors solutions, collaborating with stakeholders, and providing technical expertise to clients worldwide.

Package Consultant-Workday Integrations

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The job description highlights a career opportunity at IBM Consulting, where consultants work closely with clients globally to improve hybrid cloud and AI solutions. The role involves delivering technical and industry expertise, collaborating with clients, and driving innovation using IBM's technology platforms. The position requires a Bachelor's degree, preferably a Master's, and extensive experience with Workday consulting, integrations, and Studio.

Microsoft .NET Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for long-term growth. It highlights the importance of curiosity, problem-solving, and technical expertise in a supportive environment that values continuous learning and impactful outcomes.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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