Customer Success Manager Jobs

1,122,947 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Package Consultant-SAP HANA FIN FI

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves leading technical design and implementation of SAP solutions, partnering with cross-functional teams, and requiring extensive experience with SAP FICO and related modules.

Brand Sales Specialist– Entry Level Sales Program 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM is evolving its technology sales approach to break boundaries with innovative methods. The company seeks recent graduates and early career sales professionals with technical interests and people skills to prospect and co-create solutions with clients. A Brand Sales Specialist role involves providing clients with the heartbeat of their digital enterprise, delivering secure, reliable, scalable, and sustainable solutions that integrate with hybrid cloud and AI. IBM offers comprehensive onboarding, industry-leading learning culture, and ongoing development to advance careers.

Data Engineer-Enterprise Content Management

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include creating templates in Open Text Extreme CE 234 Version, designing and developing documents using OpenText Exstream, and understanding input/output file formats. Required education is a Bachelor's Degree, with a Master's Degree preferred. Required technical expertise includes experience with Exstream Design Manager, Exstream Designer Tool, and Exstream Web Service.

Senior PLM (Product Lifecycle Manager) for FMCG and CPG clients (f/m/x)

Company: IBM

Location: Bussigny, CH

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as a Senior PLM Product Lifecycle Manager for FMCG and CPG clients. The role involves providing strategic leadership, developing digital PLM initiatives, overseeing PLM integration with cutting-edge technologies, and ensuring project delivery. The position offers individual career growth, training opportunities, and the chance to work on large-scale projects in a knowledge-sharing culture.

Application Developer-Cloud FullStack

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, highlighting the role of an Application Developer. It emphasizes the importance of teamwork, training, communication, and collaboration skills. The position requires a Bachelor's degree, with a preference for a Master's degree, and 5+ years of experience in Java, Spring, Spring Boot, OOPS concepts, web services, microservices, AWS Lambda, React, Redux, Flux, ES6, HTML5, Bootstrap, CSS, and jQuery.

Recruiter

Company: IBM

Location: Pune, IN

Posted Dec 04, 2025

The text describes a recruitment role at IBM, focusing on building talent for the company. The role involves working with hiring managers, sourcing candidates, and developing recruitment strategies. It requires a bachelor's degree, 3+ years of experience in talent acquisition, and knowledge of recruitment tools and technologies.

Red Hat OpenShift L2+

Company: IBM

Location: Mumbai, IN

Posted Dec 04, 2025

The job description outlines the key responsibilities and required skills for an OpenShift Engineer. The role involves managing OpenShift clusters, automating tasks, monitoring performance, ensuring security and compliance, collaborating with teams, and creating documentation. Strong technical skills in OpenShift, Kubernetes, Docker, Linux, scripting, and cloud platforms are essential.

Project Manager- Energy Environment and Utiities

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text is a job description for a Project Manager role at IBM, focusing on the power and gas industry. It highlights the responsibilities, required skills, and preferred experience for the position. The role involves managing large-scale application development projects, proposing and implementing solutions using IBM's offerings and technologies, and leading project teams.

Delivery Project Executive

Company: IBM

Location: Krakow, PL

Posted Dec 04, 2025

The role is a Delivery Project Executive responsible for managing the delivery of contracted services to clients, ensuring client satisfaction, and driving growth through innovation and expansion of existing services. The position requires strong leadership, stakeholder management, and financial acumen.

IT Business Analyst - Risk (f/m/x)

Company: IBM

Location: Lancy, CH

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires 10+ years of experience as an IT Business Analyst with strong technical and functional knowledge in Risk Management. The role includes analyzing regulation, defining functional design specifications, managing vendor relationships, executing database scripts, liaising with the business, and providing guidance to project teams.

Process Intelligence - Sr. Managing Consultant

Company: IBM

Location: New York, US

Posted Dec 04, 2025

IBM's Process Intelligence Practice is seeking a Senior Manager to lead and expand capabilities in process intelligence, process mining, and business transformation. The role involves developing GTM strategies, leading complex engagements, overseeing delivery teams, and collaborating on offering development. The ideal candidate has 7-10 years of experience in process intelligence, a proven track record in transformation projects, and strong leadership and communication skills.

Application Architect-SAP Enterprise Integration

Company: IBM

Location: Hyderabad, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on Supply Chain roles. It highlights the need for extensive SAP functional experience, integration expertise, and collaboration skills. The role involves leading projects, developing eminence, and fostering collaboration within the organization.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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