Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Digital Business Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This job description outlines a role in IBM Consulting focused on supporting AI initiatives, improving business processes, and collaborating with global clients. The position emphasizes innovation, teamwork, and professional growth opportunities within a supportive environment.

Solutions Engineer

Company: IBM

Location: Stockholm, SE

Posted Dec 04, 2025

The Solutions Engineering team at HashiCorp serves as the primary technical resource and internal advocate for customers. Solutions Engineers partner with Sales Executives to support the customer journey, from pipeline creation to renewals. They act as trusted advisors, demonstrating the business value of HashiCorp solutions and driving expansion and adoption. The role requires strong communication, problem-solving, and collaboration skills, as well as deep technical expertise in DevOps, IT operations, security, and HashiCorp tools.

Data Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers a career with opportunities to work with visionaries across industries, improve hybrid cloud and AI, and make meaningful change for clients. The company provides training, promotion opportunities, diversity and inclusion, flexible work policies, and traditional benefits. The role involves leading data integration projects, mentoring junior engineers, and shaping technical direction.

Front-End Developer (Headless Commerce)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The FrontEnd Developer position focuses on designing, developing, and optimizing cutting-edge eCommerce experiences using headless commerce architectures. Key responsibilities include building responsive and scalable frontend experiences, collaborating with teams, implementing API integrations, optimizing performance, and staying updated on industry trends.

Data Scientist Intern 2026 (Buffalo, NY)

Company: IBM

Location: Buffalo, US

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. Interns can enhance knowledge, gain experience, and build a compelling portfolio by working on client projects. The role emphasizes continuous learning, skill development, and personal growth within a culture of coaching and mentorship.

Java Tech Lead for Financial Institution

Company: IBM

Location: Bucharest, RO

Posted Dec 04, 2025

This text describes a Java team lead role at IBM Consulting focused on modernizing legacy applications and collaborating with clients globally. It outlines technical responsibilities, required expertise in Java technologies, and work arrangements, presenting a professional job description with no overtly positive or negative tone.

Sr. Product Manager - HashiCorp Infragraph Connectors

Company: IBM

Location: Kochi, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, focusing on a role as a Product Manager for Project Infragraph, a new capability of the HashiCorp Cloud Platform. The role involves defining, building, and scaling the Connectors Ecosystem, which ingests infrastructure resource data into the graph to enable key use cases. The position requires collaborating with internal and external stakeholders, defining product requirements, and supporting go-to-market efforts.

Azure Cloud FullStack Developer - (Public Sector/Defence)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers career growth, training, and a supportive culture for tech professionals, emphasizing innovation and work-life balance.

Brand Technical Specialist Intern – Entry Level Sales Program 2026 (September Start)

Company: IBM

Location: Markham, CA

Posted Dec 04, 2025

IBM's Technology Sales Internship Program offers undergraduate and graduate students the opportunity to combine technical expertise with people skills to deliver innovative solutions to clients. The program focuses on building credibility, developing proposals, delivering proof of concepts, defining IBM solutions, and sales prospecting. Interns will work collaboratively with teams, engage with clients, and support sales opportunities.

Security Manager - HashiCorp Vulnerability Management & Compliance Automation

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, specifically a Security Manager role focused on vulnerability management and compliance automation. The role involves leading and expanding security programs, overseeing vulnerability lifecycles, implementing automated compliance controls, and collaborating with various teams to embed security into development workflows. The position is part of IBM's HashiCorp division, which provides solutions for automating and securing multicloud and hybrid environments.

Principal Solutions Engineer

Company: IBM

Location: Jakarta, ID

Posted Dec 04, 2025

HashiCorp, now part of IBM, is seeking a Principal Solutions Engineer to lead cloud adoption in Indonesia. The role involves providing technical expertise, guiding customers through cloud journeys, and driving digital transformation. The ideal candidate will have deep technical knowledge, strong communication skills, and experience with HashiCorp products, cloud providers, and DevOps practices.

Software Engineer II - HashiCorp Infragraph Connectors

Company: IBM

Location: Kochi, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, focusing on a role within the HashiCorp engineering team. The team builds infrastructure and security lifecycle management solutions using products like Terraform, Packer, Waypoint, Nomad, Vault, Boundary, and Consul. The role involves designing, prototyping, and implementing features, collaborating with various teams, and ensuring stability and usability. The position requires a bachelor's degree, 3+ years of experience in Golang, and expertise in distributed systems and cloud providers.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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