Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Product Manager

Company: IBM

Location: Markham, CA

Posted Dec 04, 2025

Turbonomic's platform enables IT organizations to automate resource management and transform operations through full-stack automation. The role requires a Technical Product Manager with expertise in public cloud, container platforms, and DevOps tools to drive product innovation and customer value.

Data Migration Technical Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers a career with opportunities to work with leading professionals, deliver solutions using latest technology, and focus on long-term growth. The company provides training, promotion opportunities, diversity and inclusion, flexible work policies, and traditional benefits. The role involves designing, developing, and supporting Oracle eBS application solutions, collaborating with teams, and ensuring data integrity during migration.

Product Manager - ALM Solutions Training

Company: IBM

Location: Mulhuddart, IE

Posted Dec 04, 2025

The role involves developing and maintaining role-based learning paths for sales, technical partners, and customers. The position requires creating and delivering various training materials, collaborating with teams, facilitating training sessions, monitoring effectiveness, supporting certification programs, and continuously updating content. The ideal candidate should have experience in software training, strong communication skills, familiarity with digital learning platforms, and the ability to translate complex technical concepts into accessible learning experiences.

Security Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Consulting offers a rewarding career with long-term client relationships, collaboration with visionaries, and opportunities to work on hybrid cloud and AI projects. Consultants are trusted advisors who solve complex business problems using IBM's technology platforms and strategic partnerships.

Technology Expert Labs - Delivery Consultant

Company: IBM

Location: Seoul, KR

Posted Dec 04, 2025

The IBM Technology Expert Labs team offers a rewarding career delivering world-class services to clients. As a Delivery Consultant, you will work closely with clients to design, deliver, and optimize IBM technology solutions. The role requires expertise in data and AI technologies, programming, and machine learning. The company provides excellent onboarding, a collaborative culture, and opportunities for career growth.

Technology Lifecycle Services Reals Intern – Entry Level Sales Program 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes an internship opportunity with IBM's Technology Lifecycle Services team. The role involves supporting renewals and expansions, identifying opportunities for service uplift, collaborating with internal teams, and learning to use IBM sales tools. The internship aims to provide hands-on experience in sales strategy, client engagement, and internal collaboration within a global technology company.

Package Consultant-SuccessFactors Talent Mgmt

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, and opportunities to drive innovation through IBM's technology platforms and partner ecosystem.

Federal Compliance CAS and FAR Expert

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This job description outlines a role requiring expertise in US Federal Government contracting compliance, with emphasis on FAR, CAS, and DFARS regulations. The position demands strong problem-solving skills, communication abilities, and cross-functional collaboration across multiple departments.

AWS Cloud Engineer

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the opportunity to work with visionaries across industries, improve hybrid cloud and AI solutions, and leverage IBM's strategic partner ecosystem and technology platforms. It emphasizes the importance of curiosity, continuous learning, and long-term career growth in the role.

Associate Designer-User Experience Design

Company: IBM

Location: BANGKOK, TH

Posted Dec 04, 2025

The text describes the Associate Program at IBM Consulting, which offers opportunities to work with diverse clients worldwide. It emphasizes professional development, ongoing learning, mentorship, and personal growth. The role of an Associate Designer involves improving digital innovation, conducting user research, creating wireframes and prototypes, and collaborating with various teams.

Senior Java Developer

Company: IBM

Location: Krakow, PL

Posted Dec 04, 2025

The text describes the role of Software Developers at IBM in the global financial sector, focusing on designing, coding, and testing industry-leading solutions for platforms like Financial Transaction Manager. It highlights the responsibilities of an Architect and Senior Developer within a global team, including design, coding, mentoring, client interaction, and defect resolution. The role requires a Bachelors or Masters degree, 8+ years of development experience, expertise in Java, J2EE, SpringBoot, Microservices, Kubernetes, OpenShift, SQL, DB2, Oracle, and excellent communication skills.

Talent Acquisition Coordinator (Dutch language)

Company: IBM

Location: BUDAPEST, HU

Posted Dec 04, 2025

The Talent Acquisition Coordinator role at IBM is an integral part of HR, focusing on creating an outstanding employee experience. The role involves end-to-end recruitment process, tracking ongoing hires and projects, and ensuring a proactive approach to enhance the process. The ideal candidate has experience in HR recruitment, good communication and problem-solving skills, and a proactive and responsible approach.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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