Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Sr. Customer Success Operations Manager

Company: Menlo Security

Location: USA

Posted Dec 03, 2025

Menlo Security is seeking a CS Operations Lead to manage renewal operations, drive data analytics and reporting, optimize the customer lifecycle, and foster cross-functional alignment. The ideal candidate should have 5+ years of experience in Customer Success Operations or relevant consulting experience, expert-level proficiency in Gainsight and CRM systems, and strong analytical and communication skills.

ABM Specialist

Company: Vonage

Location: Mexico

Posted Dec 03, 2025

This job posting highlights Vonage's opportunity to work on advanced account-based marketing initiatives, emphasizing collaboration, cross-functional impact, and growth mindset requirements for a Marketing Operations role critical to achieving revenue targets and OKRs.

Senior Accountant

Company: Platform Science

Location: USA

Posted Dec 03, 2025

Platform Science is an open IoT platform founded in 2015 that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. The company values diversity, empathy, and innovation, and is looking for a Senior Accountant to join their growing team. The role involves eCommerce customer accounts, accounting, record keeping, reporting, cash applications, communication, account reconciliations, and special projects.

Support Specialist

Company: G-P

Location: India

Posted Dec 03, 2025

The job posting describes a Support Specialist role supporting HR, IT, Finance, and benefits queries. The role involves managing customer relationships, triaging tickets, and communicating effectively. The ideal candidate should have experience in shared services, proficiency in English, and knowledge of HR procedures and policies.

Senior Engineering Director - AI Integrated Systems

Company: Axelera AI

Location: Europe,UK

Posted Dec 03, 2025

Axelera AI is a global industry pioneer in AI hardware, having raised $120 million and built a world-class team of 220+ employees. They are seeking a strategic engineering leader to own hardware development and lead the design of their AI accelerator cards and system-level solutions.

Sales Analytics Manager

Company: GitLab

Location: USA

Posted Dec 03, 2025

The Sales Analytics Manager role involves turning complex sales data into clear insights and tools to help leaders make better decisions. The role focuses on building analytics dashboards, driving deep analysis of sales metrics, collaborating with various teams, and improving analytics processes. The ideal candidate should have a background in sales analytics, proficiency with Tableau and SQL/Python, and experience supporting sales or go-to-market teams.

Senior Customer Success Manager - Identity Security

Company: Saviynt

Location: Germany

Posted Dec 03, 2025

Saviynt is a leading identity security platform that helps organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. They are seeking a Sr Customer Success Manager to cultivate customer loyalty, drive product adoption, and ensure customer success. The role involves serving as the primary point of contact, developing relationships with executives, advising on solutions, and managing customer accounts.

Support Specialist (Night Shift)

Company: G-P

Location: India

Posted Dec 03, 2025

The job posting describes a Support Specialist role supporting HR, IT, Finance, and benefits queries. The role involves handling day-to-day queries, developing an omnichannel engagement strategy, triaging and prioritizing tickets, managing customer relationships, and communicating effectively. The ideal candidate should have 1-2 years of experience in Global Shared Services, proficiency in English, problem-solving skills, customer orientation, organizational skills, and the ability to work in a dynamic environment and meet SLAs and KPIs.

Senior OT Operations Manager

Company: GuidePoint Security

Location: USA

Posted Dec 03, 2025

GuidePoint Security is seeking a Senior OT Operations Manager to optimize delivery processes, enhance project management capabilities, and drive operational excellence across their growing OT services and incident response engagements. The role focuses on process optimization, project manager capability enhancement, OT incident response operational excellence, strategic operations and performance management, and cross-functional leadership and alignment.

Support Specialist (Night Shift)

Company: G-P

Location: India

Posted Dec 03, 2025

The job posting describes a Support Specialist role supporting HR, IT, Finance, and benefits queries. The role involves managing customer relationships, triaging tickets, and communicating effectively. The ideal candidate should have experience in shared services, proficiency in English, knowledge of HR procedures, and strong problem-solving skills.

Senior Marketing Data Analyst

Company: GitLab

Location: North America,Latin America

Posted Dec 03, 2025

The Senior Marketing Analyst role at GitLab involves building Product Led Growth analytics, establishing reporting frameworks, and collaborating with various teams to inform go-to-market strategy. The role requires strong analytical skills, proficiency in SQL, Tableau, Snowflake, and experience with Google Analytics, Google Tag Manager, Salesforce, and Marketo.

Senior Golang Engineer

Company: Nearform

Location: Romania

Posted Dec 03, 2025

Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They are seeking a Senior JavaScript Engineer to design and build applications, collaborate with clients, and optimize performance. The role requires significant experience, knowledge of Golang and Python, experience with Kubernetes, and excellent communication skills. Nearform offers benefits such as remote work, flexible hours, annual bonuses, and training allowances.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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