Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Sales Enablement Manager

Company: Apollo.io

Location: USA

Posted Dec 01, 2025

The job posting is for a GTM Enablement Manager to support Sales AEs and AMs by developing playbooks, training programs, coaching, and performance measurement strategies. The ideal candidate has 5+ years of experience in sales enablement, outbound sales, account management, or sales coaching, with a proven track record of driving revenue impact. The role involves collaborating with various teams to align enablement programs with business objectives and driving adoption of sales tools.

Product Designer - Growth Leads

Company: Gusto, Inc.

Location: Canada

Posted Dec 01, 2025

Gusto is hiring a Senior Staff Product Designer to shape the top-of-funnel experience on Gusto.com. The role involves crafting high-impact experiences, exploring AI technologies, and collaborating with cross-functional teams. The ideal candidate has 10+ years of product design experience, a strong portfolio, and fluency with modern AI and design tools.

AI Engineers

Company: Donyati

Location: USA

Posted Dec 01, 2025

The job posting seeks a skilled AI Engineer with 3-5 years of experience in designing, developing, and deploying AI/ML solutions in cloud environments. The ideal candidate should have strong Python skills, experience with Azure and AWS, and knowledge of MLOps practices. Key responsibilities include designing scalable AI/ML models for banking applications, deploying and managing models using Azure ML and AWS SageMaker, collaborating with cross-functional teams, building CI/CD pipelines, ensuring compliance with data governance and security standards, optimizing model performance, and documenting processes.

Senior Backend Product Engineer

Company: Origin

Location: Brazil

Posted Dec 01, 2025

This Senior Product Engineer role emphasizes leading technical innovation, collaborating with cross-functional teams, and shaping long-term strategies. The company values creativity, autonomy, and a supportive environment for growth and impactful contributions.

Software Engineer - Platform Workflows (Python)

Company: Canva

Location: Australia

Posted Dec 01, 2025

Canva is seeking a platform engineer to help scale their infrastructure platform and empower platform engineers to deliver value quickly and safely. The role involves understanding consumer needs, writing tools and services, consulting with internal users, and participating in planning rituals. The ideal candidate has strong computer engineering knowledge, experience with Python, Kubernetes, AWS, and platform engineering.

Sunrise Movement - Chief of Staff

Company: NRG Consulting Group

Location: USA

Posted Dec 01, 2025

The Chief of Staff position at Sunrise Movement offers a competitive salary, comprehensive benefits package, and the opportunity to work in a fast-paced, evolving environment focused on climate activism and social change. The role involves managing teams, overseeing organizational risk, coordinating with a staff union, and supporting the Executive Director in achieving strategic goals.

Accounts Receivable Clerk

Company: International Medical Group

Location: USA

Posted Dec 01, 2025

IMG is a top international medical insurance company that helps individuals and companies with global peace of mind. They are looking to grow their teams with energetic and enthusiastic people. The Accounts Receivable Clerk role involves exceptional customer service, reconciling transactions, processing payments, and managing account activities with accuracy and efficiency.

Business Development Director - Real Estate Analytics

Company: Clear Capital | CubiCasa

Location: USA

Posted Dec 01, 2025

Clear Capital is seeking a proven business builder to accelerate growth in their valuations and real estate analytics business. The role involves opening new doors, winning strategic logos, and establishing Clear Capital as the partner of choice for valuation and data solutions. The ideal candidate will have a track record of converting prospects into long-term customers, achieving revenue goals, and leading a product-focused team.

Senior Hyperion Planning Consultant

Company: Donyati

Location: USA

Posted Dec 01, 2025

Donyati focuses on innovative tech solutions and offers competitive compensation, benefits, and professional development opportunities. The company emphasizes client-centric approaches and expertise in Hyperion, Oracle, and Anaplan technologies while promoting a flexible work environment.

Senior Product Manager - Secret Detection

Company: GitLab

Location: EMEA,North America

Posted Dec 01, 2025

The Senior Product Manager for Secret Detection will lead the product area that helps GitLab customers avoid leaked secrets. They will own core capabilities like Secret Push Protection and Secret Validity Checks, shaping strategy and execution for features that must work in milliseconds and at global scale. The role involves collaborating with engineering, UX, and security teams to define the future of DevSecOps security at GitLab.

Senior Direct-Response AI Video Editor - High-growth eCommerce brand

Company: MNY Ventures

Location: Anywhere

Posted Dec 01, 2025

MNY Ventures is seeking a senior direct response AI video editor to join their rapidly growing marketing department. The role involves producing high-quality AI videos, analyzing video metrics, and applying direct response copywriting principles. The company offers performance-based rewards, high autonomy, and opportunities for growth and advancement.

Product Lead - Lending Lab

Company: branch international

Location: India

Posted Dec 01, 2025

Branch is a leading AI-based lending fintech with a mission to provide financial inclusion. They are launching Branch Lending Lab to discover and validate new lending products. The role is to lead this team, work cross-functionally, and prioritize ruthlessly. The company values bottom-up innovation and decentralized decision-making.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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