Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Partner Development Manager - Strategic and AI Partnerships

Company: Stripe

Location: Remote

Posted Dec 01, 2025

Stripe is a financial infrastructure platform for businesses, aiming to increase the GDP of the internet. The Global Partnerships team develops and manages relationships with critical technology and ecosystem partners. The company is seeking a strategic leader to drive growth at the intersection of AI, commerce, and strategic partnerships.

Staff Software Engineer - Data

Company: Stripe

Location: Remote

Posted Dec 01, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Company Universe team focuses on data-driven solutions to support Sales, Marketing, and Self-Serve Growth. The role of Staff Software Engineer involves designing and developing data pipelines, applications, and tools to empower these teams and improve customer experiences.

Enterprise Account Executive

Company: Perforce

Location: Remote

Posted Dec 01, 2025

Perforce is a global company with a collaborative and innovative culture. They are seeking an experienced Enterprise Account Executive to join their sales team, focusing on managing complex client relationships and driving revenue growth. The role requires expertise in sales methodologies and the ability to mentor team members.

Producer - Analytics

Company: Scopely

Location: Remote

Posted Nov 30, 2025

Scopely is seeking an Analytics-focused Producer to join their Slate Development Group, contributing to a AAA cross-platform game. The role involves coordinating telemetry initiatives, collaborating with teams, and optimizing internal processes. Requirements include 3+ years of production experience, cross-functional collaboration, and agile environment expertise. The position offers competitive compensation and benefits.

Senior Customer Care Engineer (L-4)

Company: PaxeraHealth

Location: Remote

Posted Nov 30, 2025

PaxeraHealth Corp is hiring a Senior Customer Care to join their Implementation and Customer Care team. The role offers on-the-job training, a respectful work environment, and the opportunity to work with a growing company in the medical IT industry. The position requires a strong background in PACS/Healthcare IT, excellent problem-solving skills, and a passion for customer support.

Software Engineering Manager - Creator Experience

Company: Sanity

Location: Remote

Posted Dec 01, 2025

Sanity.io is building an AI-powered Content Operating System that helps companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew automate and streamline their content operations. The Creator Experiences team is focused on creating intuitive and delightful experiences for content creators using AI to reduce toil and improve the experience of working with content at scale. The team is looking for a manager with 6+ years of software engineering experience and 1+ years of engineering leadership experience to lead a team of seven engineers in innovating and leveraging AI and large language models for practical applications.

Customer Success

Company: ElevenLabs

Location: Remote

Posted Dec 01, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Customer Success professional to manage a large book of business and drive client success.

Resource Management Coordinator

Company: GuidePoint Security

Location: Remote

Posted Dec 01, 2025

The Resource Management Coordinator role involves strategic resource planning, project support, and stakeholder collaboration. It requires expertise in scheduling, systems proficiency, and analytical skills to ensure efficient delivery and team success.

Customer Success - Commercial

Company: ElevenLabs

Location: Remote

Posted Dec 01, 2025

ElevenLabs is a leading audio AI company with significant growth and innovative offerings. They seek a Customer Success professional to drive client success and scale their impact.

Technical Program Manager - Dropbox Dash

Company: Dropbox

Location: Remote

Posted Dec 01, 2025

Dropbox is seeking a highly skilled Technical Program Manager to lead engineering-wide programs for the Connectors team in Poland. The ideal candidate will have strong technical expertise, excellent communication skills, and experience managing large cross-functional programs. The role involves driving program development, aligning stakeholders, and ensuring successful delivery of strategic initiatives.

Administrative Assistant (Virtual)

Company: Celeste

Location: Remote

Posted Nov 30, 2025

This text promotes remote virtual assistant opportunities with competitive rates, remote work flexibility, and long-term client partnerships. It highlights skills required, benefits like supportive teams, and open positions for experienced professionals worldwide.

Software Engineer

Company: Tines

Location: Remote

Posted Dec 01, 2025

The job summary describes a role in the engineering team responsible for building a Records solution for data management and analytics. The role involves driving impactful changes, collaborating with design and product teams, writing high-quality code, identifying areas for improvement, mentoring other engineers, and working on projects like scaling the Records feature and creating new types of dashboards. The role requires 4+ years of experience as a software engineer, proficiency in high-level programming languages, and a focus on the most important problems. The company values health, sustainability, inclusivity, and support for employees' growth.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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