Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

AI Principal Engineer

Company: Improvado

Location: USA

Posted Nov 30, 2025

Improva is an AI-powered platform for marketing teams in medium to large enterprises and agencies. It automates complex marketing intelligence and reporting to help optimize budgets, enhance campaign efficiency, and improve marketing ROI. The company is a rapidly scaling Series A startup that partners with globally recognized brands. They are looking for a hands-on AI Principal Engineer to help build the future of AI at Improvado, with a focus on defining product vision, building systems, and guiding a small team of AI engineers.

Paid Media Growth Specialist

Company: Pomelo

Location: USA

Posted Nov 30, 2025

Pomelo is a company that places offshore talent with top brands, startups, and agencies globally. They are seeking a highly motivated Paid Media Growth Specialist to manage and optimize paid media campaigns for a leading ecommerce food brand in the US. The role involves owning CAC and ROAS performance, launching and scaling campaigns, partnering with content and website teams, and reporting results.

Meta/Facebook Ads Manager

Company: Pomelo

Location: USA

Posted Nov 30, 2025

Pomelo is a company that places offshore talent with top brands, startups, and agencies globally. They are seeking a highly motivated Paid Social Media Ads Manager to manage and optimize ecommerce clients' paid social media campaigns, primarily on Meta Facebook. The role involves developing and executing paid social media strategies, managing Facebook Ads Manager, creating compelling ad copy and visuals, implementing AB testing frameworks, monitoring and analyzing campaign results, collaborating with the marketing team, and potentially expanding to other paid social channels.

SAP Development Manager

Company: iHerb

Location: Remote

Posted Nov 30, 2025

The SAP Development Manager role involves leading the SAP development team, ensuring high-quality solutions, and driving operational excellence. The position requires expertise in ABAP programming, integration, CPI, BTP, and adherence to CoE standards. The manager will collaborate with stakeholders, manage code reviews, and drive innovation through AI and automation.

Customer Success Manager - Enterprise Accounts

Company: Truv

Location: Remote

Posted Nov 30, 2025

Truv is revolutionizing the financial data industry with innovative API solutions and a customer-first approach. The job opportunity emphasizes enterprise customer success, competitive compensation, and growth potential in a high-growth startup environment.

eCom AI Video Editor (Direct-Response Marketing) - High-growth DTC brand

Company: MNY Ventures

Location: Anywhere

Posted Nov 30, 2025

MNY Ventures is seeking a direct response video editor to join their team and help drive 8-figure revenue through high-converting AI videos. The role offers high autonomy, a lucrative performance bonus structure, and opportunities for leadership and financial upside. The ideal candidate should have proven experience in creating short-form direct-response videos, direct-response copywriting, and professional video editing software. MNY Ventures provides a tech stack including CapCut Pro, HeyGen, Captions AI, and other AI tools. The company values autonomy, rapid learning, attention to detail, and a results-driven approach.

Client Support Specialist

Company: SMA Support Services

Location: Philippines

Posted Nov 30, 2025

The job posting outlines the qualifications and requirements for a long-term full-time position in the BPO industry. It offers a competitive salary, various allowances, and benefits, as well as opportunities for career advancement and team-building activities.

Manager - Developer Success

Company: Vercel

Location: Remote

Posted Nov 30, 2025

The role is a Manager position in the Developer Success team, leading and coaching a team of Platform Architects and Developer Success Engineers to drive technical wins and business outcomes for high-value customers. The role involves overseeing day-to-day execution, collaborating with cross-functional teams, and ensuring a seamless customer experience. The company offers competitive compensation, inclusive healthcare, learning opportunities, flexible time off, and a WFH budget.

Head of Data

Company: LI.FI

Location: EMEA

Posted Nov 30, 2025

LIFI is a company that simplifies multichain DeFi for traditional financial institutions, fintechs, and service providers. They are looking for a Head of Data to own their data strategy, shape a strong data culture, and enable the company to uncover insights. The ideal candidate should have 8+ years in data-focused roles, experience mentoring or leading teams, a strong technical background, and the ability to bridge technical and business discussions.

Site Reliability Engineer

Company: Unqork

Location: Remote

Posted Nov 30, 2025

Unqork is a platform that enables enterprises to build, test, and run AI-powered applications securely and efficiently. It is trusted by large organizations in regulated industries and helps reduce technical debt while promoting innovation. Unqork values inclusive and innovative thinkers and offers a remote-first work culture with competitive compensation and benefits.

Senior DTC AI Video Editor - Rapid-growth eCom brand

Company: MNY Ventures

Location: Anywhere

Posted Nov 30, 2025

MNY Ventures is seeking a senior direct response video editor to join their innovative marketing department. The role involves producing high-quality AI videos, analyzing video metrics, and applying direct-response copywriting principles. The company offers performance-based rewards, high autonomy, and opportunities for growth.

Product Manager - Consumer Trading

Company: Kraken

Location: Remote

Posted Nov 30, 2025

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto for financial freedom and inclusion. They are a fully remote company with a diverse team of crypto experts. The Consumer Trading team is responsible for building and improving the Kraken mobile and web applications, with a focus on delivering new features and enhancements. They value data-driven decision making, product-led growth, and diversity.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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