Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Senior Fullstack Engineer - Analyze Product

Company: Webflow

Location: USA

Posted Nov 29, 2025

Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They empower teams to design, launch, and optimize for the web without barriers. The company values trust, transparency, creativity, and inclusivity. They are hiring a Senior Fullstack Engineer to join their Analyze Engineering team to build and scale powerful capabilities for Webflow customers.

Benefits Program Manager

Company: Stripe

Location: USA

Posted Nov 29, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Benefits team plays a crucial role in supporting the global workforce by managing benefits programs, ensuring compliance, and improving the employee experience. The Benefits Program Manager will be responsible for program management, employee communication, vendor management, data analysis, cross-functional collaboration, and financial stewardship.

Engineering Manager - Poe Platform

Company: Quora

Location: USA

Posted Nov 29, 2025

Quora is a remote-first company with a mission to grow collective intelligence through its Quora and Poe platforms. The Poe Platform Team focuses on enhancing developer productivity by building foundational systems, frameworks, tools, and abstractions. The role involves leading and mentoring a high-performing platform engineering team, driving initiatives to improve developer velocity, upholding engineering best practices, and leveraging AI tools to enhance productivity.

Identity Security - Technical Account Manager

Company: Saviynt

Location: UK

Posted Nov 29, 2025

This text promotes Saviynt's AI-powered identity platform and a Technical Account Manager role, emphasizing security expertise, growth opportunities, and a positive work environment. It highlights the company's focus on innovation, client partnerships, and professional development while showcasing confidence in their solutions and team culture.

Technical Support Engineer 2

Company: Twilio

Location: India

Posted Nov 29, 2025

The job posting is for a Technical Support Engineer L2 position at Twilio Segment. The role involves providing technical support to customers, helping them utilize Segment's API across various platforms, and improving customer experience. The ideal candidate should have 2+ years of technical customer support experience, proficiency in web development, and strong communication skills. The position is remote and based in India.

GTM Engineer

Company: Vercel

Location: USA

Posted Nov 29, 2025

The role is for a software engineer to join the GTM Engineering team at Vercel. The engineer will build AI apps and workflows, collaborate with various departments, and ship high-impact solutions using the Vercel AI Cloud. The role includes in-office anchor days for those within a certain commuting distance, and offers competitive compensation, benefits, and a flexible work environment.

Senior Product Designer II - Customer Journey

Company: HubSpot

Location: Ireland

Posted Nov 29, 2025

The text describes the role of a Senior Product Designer II at HubSpot, focusing on shaping the company's product experiences. It highlights the importance of systems thinking, AI and data integration, end-to-end ownership, global scale, and innovation. The role involves tackling cross-product problems, bringing systems thinking to craft, leveraging and shaping AI features, collaborating across functions, and measuring and iterating for real impact. The ideal candidate should have proven product design craft expertise, collaborative leadership skills, systems and scale thinking, adaptability, AI and automation curiosity, and a growth mindset.

Telco Cloud Engineer (5G, OpenRan, OpenStack, Python)

Company: Canonical

Location: North America,Latin America

Posted Nov 29, 2025

The Telco Field Engineer role at Canonical involves leading customers in telco solutions using OpenStack, Kubernetes, and automation. The position offers remote work and opportunities in open-source tech innovation with a focus on 5G and cloud infrastructure.

Lead Quality Engineer (Domain Lead)

Company: Goodnotes

Location: Singapore

Posted Nov 29, 2025

Goodnotes is seeking a Domain Lead Quality Engineer to own quality within a specific business vertical. The role involves strategic leadership, quality ownership, people management, and technical expertise. The company values learning, development, and offers meaningful equity, flexible working hours, and various benefits.

Senior Fullstack Engineer - Styles

Company: Webflow

Location: USA

Posted Nov 29, 2025

Webflow is a remote-first company building an AI-native Digital Experience Platform. They are seeking a Senior Fullstack Engineer to join their Styles & Designer UX group. The role involves working on the style engine, responsiveness, and new features to enable customers to design and build powerful websites visually. Webflow values trust, transparency, creativity, and a collaborative team environment.

Customer Service Representative

Company: Insurify

Location: USA

Posted Nov 29, 2025

Insurify is a fast-growing MIT FinTech startup that is changing the way people compare, buy, and manage insurance using AI technology. The company is seeking customer support representatives to join their team and help provide excellent service to customers.

Senior Enterprise Account Executive - Acquisition

Company: Grafana Labs

Location: India

Posted Nov 29, 2025

Grafana Labs is seeking an experienced Enterprise Account Executive to prospect and grow business in India. The role involves deepening relationships with major customers, identifying new opportunities, and delivering solutions aligned to their needs. The ideal candidate will have 5+ years of infrastructure/cloud technology sales experience, a proven track record of top-tier performance, and excellent communication skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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