Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Social Media Manager

Company: Figma

Location: Remote

Posted Nov 28, 2025

This job description outlines a Social Media Manager role at Figma, emphasizing collaboration with brand marketers to enhance global social presence. The position requires expertise in community building, platform strategy, and content creation, with opportunities to lead initiatives and shape brand voice. The role offers competitive benefits and flexibility for remote work.

Senior Appian Developer UI/UX

Company: Guidehouse

Location: Remote

Posted Nov 28, 2025

The job description outlines the responsibilities and requirements for a Senior Appian Developer at Guidehouse. The role involves designing, developing, testing, and maintaining Appian applications, collaborating with cross-functional teams, and applying UX principles to create user-friendly interfaces. The ideal candidate should have a bachelor's degree, at least five years of professional experience including three years in Appian development, and a strong knowledge of the Appian platform, Java, SQL, and web services.

DEX - Product Manager

Company: Ethena Labs

Location: Anywhere

Posted Nov 28, 2025

Ethena Labs is a successful crypto-native company building groundbreaking digital dollar products to upgrade money in the internet era. Their flagship product USDe has scaled to $15B in 18 months, and they have partnered with BlackRock to launch USDtb. Ethena Labs is expanding with new product lines and is hiring for a Dex Product Manager role to support the launch of an aligned exchange.

Staff Technical Program Manager

Company: Mozilla

Location: Remote

Posted Nov 28, 2025

Mozilla's mission to improve the internet through innovation and privacy-focused initiatives is highlighted, with a focus on security, diversity, and empowering users. The job posting emphasizes collaboration, technical leadership, and alignment with Mozilla's core values.

Manager, Software Engineering - Collaboration Tools

Company: Figma

Location: Remote

Posted Nov 28, 2025

The Engineering Manager for Collaboration Tools at Figma will own the end-to-end success of Figma Slides and FigJam, two products that transform brainstorming, development, and presentation through real-time collaboration. The role involves managing engineering teams, partnering with product, design, data, marketing, and GTM to drive growth, and fostering a culture of innovation. The ideal candidate will have 4+ years of experience leading teams, experience managing managers, and a track record of growing product lines. Figma offers competitive compensation and benefits.

Branch Manager

Company: RWM Home Loans

Location: Remote

Posted Nov 28, 2025

The job overview describes the role of a Branch Manager at RWM, focusing on driving strategic direction, developing sales strategies, recruiting and mentoring a high-performing team, and collaborating cross-functionally to expand business and RWM's impact in the mortgage industry.

Principal Software Engineer - Video - Design Experience

Company: Canva

Location: Remote

Posted Nov 28, 2025

Canva is seeking a Principal Video Engineer to lead the technical direction for video technology that powers millions of daily exports. The role involves architecting scalable, high-performance rendering systems and pioneering AI-powered video features. The team is focused on building the future of video creation, democratizing it through world-class rendering engines, scalable infrastructure, and AI-powered creativity.

Mortgage Loan Officer

Company: RWM Home Loans

Location: Remote

Posted Nov 28, 2025

The job overview describes a position for an experienced mortgage loan officer who can deliver personalized service, educate clients, ensure compliance, build relationships, and leverage technology. The role requires a current NMLS license, knowledge of various loan types, a bachelor's degree, and proficiency in originator software. The compensation is commission-based, ranging from $50,000 to $300,000+.

Technical Product Manager

Company: Canonical

Location: Remote

Posted Nov 28, 2025

Canonical promotes open source innovation, offering diverse product management roles with global impact and collaborative opportunities. The company emphasizes growth, technological leadership, and a distributed work environment with international travel prospects.

Sales Manager

Company: Array

Location: Remote

Posted Nov 28, 2025

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get consumer products to market faster. They offer credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or API. As a remote-first company, they focus on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Senior Google Ads Account Manager - Remote (Work From Home)

Company: StubGroup

Location: Latin America, Europe, Canada, UK, South Africa

Posted Nov 28, 2025

StubGroup is a Premier Google Partner ad agency seeking a Senior Google Ads Account Manager. The role involves managing profitable Google Ads campaigns for ecommerce and lead generation businesses, with strong client communication skills. The company offers a milestone-based compensation structure, bonuses, and incentives. They value integrity, responsibility, and care in their work.

Senior Backend Engineer

Company: Mozilla

Location: Remote

Posted Nov 28, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, the privacy-minded web browser, and are shaping the next 25 years of technology while helping to reclaim an internet built for people not companies. The company is wholly owned by the nonprofit Mozilla Foundation and is focused on diverse areas including AI, social media, security, and more.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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