Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Senior Community Support Manager

Company: Consensys

Location: Remote

Posted Nov 26, 2025

Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and CoFounder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem. Through their product suite, including MetaMask, Infura, Linea, Diligence, and the NFT toolkit Phosphor, they have become a trusted collaborator for users, creators, and developers. Consensys aims to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.

Senior Machine Learning Engineer

Company: Loka, Inc

Location: Remote

Posted Nov 26, 2025

Loka, a Silicon Valley-based tech consultancy, is seeking a Senior Machine Learning Engineer to join their team. The role involves designing and implementing ML solutions, leading client communications, and collaborating with cross-functional teams. The company values mission-driven work, remote work culture, and continuous learning.

Senior Quality Assurance Nurse Manager

Company: Gravie

Location: Remote

Posted Nov 26, 2025

Gravie is a healthcare company focused on improving the way people purchase and access healthcare through innovative consumer-centric health benefit solutions. The Senior Quality Assurance Nurse role is critical in ensuring Gravie's clinical operations are compliant, efficient, and centered on delivering high-quality care to members. Gravie offers a unique benefits package and a mission-driven work environment.

Sales Manager

Company: Cloudbeds

Location: Indonesia

Posted Nov 26, 2025

Cloudbeds is seeking a dynamic Sales Manager to expand their presence in the APAC market. The role involves business development, acquiring new clients, building relationships, and showcasing Cloudbeds' SaaS solutions to transform the hospitality industry. The ideal candidate should have experience in selling technology solutions to the hotel industry within APAC, a passion for business development, and excellent communication and negotiation skills.

Staff Product Manager - Voice AI

Company: Airbnb

Location: Remote

Posted Nov 26, 2025

Airbnb is seeking a visionary Staff Platform Manager to lead the strategy and evolution of their IVR and Voice support ecosystem using AI. The role involves building a platform that touches the lives of millions of people worldwide, making it seamless and accessible for all Airbnb users in all languages, cultures, and needs. The ideal candidate will have at least 7 years of experience in product management, deep experience in building and scaling voice-based systems and multimodal AI ecosystems, and a proven history of leading cross-functional teams and successfully managing large-scale digital products or platforms.

Senior Insider Threat Investigations

Company: Airbnb

Location: Remote

Posted Nov 26, 2025

Airbnb is a mission-driven company that helps people belong anywhere. The Insider Threat Investigations Manager oversees a global program to investigate insider threats, collaborating with various teams to ensure high-quality investigations and compliance with legal and regulatory requirements.

Technical Lead - Golang

Company: Nearform

Location: Canada

Posted Nov 26, 2025

Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They offer a remote, full-time opportunity for a Technical Lead based in Canada. The role involves leading development teams, collaborating with clients, and shaping architectural decisions. Nearform provides benefits such as work-life balance, training, and development allowances, and a supportive work environment.

Senior Engineering Manager - Core AI Platform

Company: Dropbox

Location: Remote

Posted Nov 26, 2025

The role of Senior Engineering Manager at Dropbox involves leading a team of engineers, driving AI integrations into Dropbox's flagship product, and shaping the company's future direction. The position requires strong leadership skills, technical expertise, and experience managing engineering organizations. The company culture rewards a bias for action, engineering partnership, and operational excellence.

Director - Claims Operations Optimization

Company: Gravie

Location: Remote

Posted Nov 26, 2025

Gravie is a company that aims to improve healthcare purchasing and access through innovative consumer-centric health benefit solutions. They offer a diverse and inclusive work environment, and are seeking a Director of Claims Operations Optimization to lead efforts in improving and scaling their claims operations. The role involves partnering with senior leadership, developing a roadmap for operational improvements, building a high-performing team, and driving data-driven initiatives to enhance efficiency, timeliness, and quality of claims processing.

GTM Enablement Manager - Onboarding & Success

Company: SQUIRE

Location: Remote

Posted Nov 26, 2025

SQUIRE is a leading business management system for barbershop owners, providing tools, resources, and guidance to help them attract customers, manage operations, and increase revenue. The company offers onboarding and training programs for its teams across the US, Canada, and the UK, with a focus on enabling postsales teams to perform at their best potential.

Senior Golang Software Engineer

Company: Nearform

Location: Italy

Posted Nov 26, 2025

Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They offer a remote, full-time position for a Senior Python Software Engineer based in Italy. The role involves designing and building applications using Golang, collaborating with clients, and working with distributed teams. Nearform provides competitive benefits, including remote work flexibility, annual bonuses, training allowances, and healthcare.

Real Estate Closing Manager

Company: Truehold

Location: USA

Posted Nov 26, 2025

The Closing Manager role is responsible for leading and executing all closing activities for real estate transactions across a portfolio. The role ensures accuracy, compliance, and operational excellence in the closing process. Key responsibilities include owning the end-to-end closing process, coordinating with internal and external teams, reviewing and validating closing documents, maintaining closing files, identifying and mitigating risks, leading final diligence checks, troubleshooting issues, and continuously improving closing procedures.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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