Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Staff Revenue Data Scientist

Company: Mozilla

Location: Remote

Posted Nov 26, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make groundbreaking products like Firefox, a privacy-minded web browser used by over 225 million people worldwide. The company focuses on diverse areas including AI, social media, security, and more, while maintaining their core mission to make the internet better for people. The Mozilla Corporation is wholly owned by the nonprofit Mozilla Foundation, allowing them to focus solely on their mission without shareholder influence.

Revenue Analyst

Company: Fortive

Location: Remote

Posted Nov 26, 2025

The text describes a role focused on managing the end-to-end order-to-cash process, ensuring accurate revenue recognition, and supporting various financial operations. It requires a bachelor's degree in finance or accounting, experience in revenue operations, and proficiency in tools like Salesforce CPQ, NetSuite, and Excel. The role involves collaboration across functions, process optimization, and compliance with ASC 606.

Engineering Manager - Build and Release Infrastructure

Company: Canonical

Location: Remote

Posted Nov 26, 2025

Canonical is a leading provider of open source software and operating systems. The company is hiring an Engineering Manager to shape the future of open source development with Launchpad, a powerful platform used by influential open source projects. The role involves leading a distributed team, fostering technical excellence, and driving the evolution of Launchpad.

Product Manager - Dropbox Dash

Company: Dropbox

Location: Remote

Posted Nov 26, 2025

The role of Product Manager for Dash Connectors at Dropbox involves driving the vision, strategy, and execution for the company's suite of products. The position requires leading cross-functional teams, understanding customer workflows, and crafting integration scenarios to deliver real customer value. The ideal candidate should have strong product thinking, technical curiosity, and a bias for action, with at least 4 years of product management experience in SaaS, API-first, or integration-focused environments.

Senior Manager - Total Rewards

Company: Alma

Location: Remote

Posted Nov 26, 2025

The Senior Manager Total Rewards role is critical in designing, analyzing, and implementing Almas total rewards programs to attract, retain, and motivate top talent. The ideal candidate is innovative, highly proficient with analytics tools, and excited about leveraging emerging technologies, including AI, to shape the future of total rewards.

Senior Sales Engineer - Strategic

Company: ExtraHop

Location: Remote

Posted Nov 26, 2025

The Senior Sales Engineer role involves leading technical strategy, delivering product demonstrations, mentoring sales engineers, collaborating with product and engineering teams, and providing post-sales support. The position requires 7+ years of experience selling cloud and cybersecurity technology, strong technical skills, excellent communication abilities, and the ability to build strategic relationships.

Senior Data Scientist - Product

Company: Apollo.io

Location: Remote

Posted Nov 26, 2025

The Senior Data Scientist role involves optimizing existing products and supporting early-stage initiatives through data-driven insights. The ideal candidate should have strong product analytics experience, expertise in translating complex data into actionable insights, and proficiency in data analytics tools. The role requires excellent communication skills, accountability, and the ability to thrive in a fast-paced environment.

Manager - Head of Regional Growth

Company: Kraken

Location: Remote

Posted Nov 26, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium crypto products and prioritize security, education, and client support. The Regional Growth team focuses on growing client base and revenue in APAC through marketing strategies, user growth, and localization.

Director of Customer Experience

Company: Mercury

Location: Remote

Posted Nov 26, 2025

The text describes a leadership role focused on building a world-class customer experience, operational excellence, strategy, data-driven decision making, talent development, AI and automation, scaling the organization, voice of the customer, cross-functional alignment, and business and financial leadership. The role requires extensive experience leading large CX organizations, deploying AI and automation, financial and operational acumen, and strong people leadership skills.

Senior Desktop Integrations Engineer

Company: Mozilla

Location: Remote

Posted Nov 26, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, the privacy-minded web browser, and now have over 225 million users worldwide. The company focuses on diverse areas including AI, social media, security, and more, while never losing focus on their core mission to make the internet better for people.

Data Entry Clerk

Company: Sensor Tower

Location: Remote

Posted Nov 26, 2025

Sensor Tower is hiring for a part-time remote Data Entry Clerk position. The role involves using custom tools to identify advertisers funding social media accounts, writing logic statements to classify creatives, and suggesting improvements to data quality. The ideal candidate should be fluent in English and Taiwanese Mandarin, have strong attention to detail, and be self-motivated.

Senior Desktop Integrations Engineer

Company: Mozilla

Location: Remote

Posted Nov 26, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser used by over 225 million people worldwide. The company focuses on diverse areas including AI, social media, security, and more, while never losing focus on their core mission to make the internet better for people.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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