Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Senior Financial Analyst - Corporate Finance

Company: Webflow

Location: USA

Posted Nov 26, 2025

Webflow seeks a Senior Financial Analyst to join their remote-first team, offering competitive compensation, equity, comprehensive benefits, and opportunities to shape the future of digital experiences through innovative financial modeling and strategic planning.

Staff Product Manager - Dash Growth

Company: Dropbox

Location: Canada

Posted Nov 26, 2025

The role of Staff Product Manager for Growth Acquisition at Dash involves owning the strategy and execution of product-led acquisition. The responsibilities include planning, forecasting, experimentation, optimization, growth loop stewardship, performance evaluation, mentorship, and executive communication. The requirements include 8+ years of product management experience, strong analytical skills, deep understanding of growth loops, excellent communication skills, and proven track record of cross-functional leadership. Preferred qualifications include exceptional problem-solving, ownership, strong product sense, and familiarity with AI-powered products.

Technical Project Manager - Digital Technology

Company: Paula's Choice Skincare

Location: USA

Posted Nov 26, 2025

The job posting is for a Technical Project Manager role at Paulas Choice, focusing on leading complex global technology initiatives across various domains such as ecommerce, backend systems, data analytics, and infrastructure. The role requires strong program leadership, business systems analysis, and financial acumen to drive cross-functional programs and ensure successful delivery.

Manager - Volunteer Engagement

Company: Blue Star Families

Location: USA

Posted Nov 26, 2025

Blue Star Families is a nonprofit dedicated to supporting military and veteran families. The Manager Volunteer Engagement role ensures consistent volunteer systems, onboarding, and recognition programs across chapters. The role requires collaboration, partnership building, and improving volunteer processes.

Project Manager

Company: Cyderes

Location: USA

Posted Nov 26, 2025

Cyderes is a cybersecurity company that helps organizations manage IAM exposure, mitigate risks, and respond to threats with MDR services. They offer a Project Manager role to oversee technical projects, requiring strong organizational, communication, and technical skills. Cyderes is an equal opportunity employer.

Senior NextJS Developer

Company: The Motley Fool

Location: USA

Posted Nov 26, 2025

The Motley Fool is seeking a Senior Contract Fullstack Developer with expertise in React, NextJS, TypeScript, and Tailwind to join their team for at least 6-12 months. The role involves designing, developing, and maintaining systems, collaborating with cross-functional teams, and optimizing web applications for performance and accessibility. The company values high-quality work, curiosity, and initiative, and provides tools and support for technology practitioners.

Partner Sales Manager

Company: Dropbox

Location: Japan

Posted Nov 26, 2025

The Partner Sales Manager role at Dropbox Japan is responsible for leading business expansion through strategic partners. The role involves developing relationships, driving upsell/cross-sell opportunities, and collaborating with global peers to transform learnings into a global business strategy. The successful candidate will have experience working with partners and a strong understanding of Dropbox products.

Staff Product Manager - Dash Growth

Company: Dropbox

Location: USA

Posted Nov 26, 2025

This job description outlines the Staff Product Manager role for Growth Acquisition at Dash, focusing on product-led growth strategies, cross-functional collaboration, and compensation details.

Senior Principal - Internal Audit and Advisory

Company: Airbnb

Location: USA

Posted Nov 26, 2025

The text describes the role of a Senior Principal Internal Audit and Advisory at Airbnb, highlighting the responsibilities, required expertise, and the company's commitment to inclusion and belonging. The position involves leading audit and advisory activities, partnering with business teams, driving the audit plan, and championing AI-enabled auditing practices. The company values diversity, innovation, and continuous learning.

Account Executive - New Verticals

Company: Mercury

Location: USA

Posted Nov 26, 2025

Mercury is a fintech company that has been growing its customer base and expanding into new segments like eCommerce and marketing agencies. They are looking for a thoughtful and driven Account Executive to help founders and business owners discover and thrive with Mercury's financial tools. The role involves owning the end-to-end sales process, collaborating with various teams, and translating customer feedback into product insights.

Engineering Manager - Flywheel Sales Agents

Company: HubSpot

Location: Ireland

Posted Nov 26, 2025

HubSpot is growing rapidly and the Flywheel Product Team is responsible for accelerating the company's growth. The team focuses on building AI-enabled products to support HubSpot's Sales team. The role involves managing two teams of engineers, setting technical vision, and fostering a diverse and inclusive culture.

Director - Actuarial

Company: Strive Health

Location: USA

Posted Nov 26, 2025

This job description outlines the responsibilities of an Actuarial Director role, including team management, financial analysis, and collaboration with cross-functional teams. It specifies qualifications, preferred skills, and a salary range of $130,000-$179,500 annually.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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