Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Principal Product Manager - Gusto Pro

Company: Gusto, Inc.

Location: Canada

Posted Nov 26, 2025

Gusto is a fast-growing software company with 2700+ employees in the US, Canada, Mexico, and Turkey. They aim to provide the best payroll and HR solutions for small and medium-sized businesses, leveraging AI to enhance productivity and customer value. The company values collaboration, experimentation, and a mission-driven culture.

Senior Amazon Brand Manager

Company: GNO Partners

Location: Remote

Posted Nov 26, 2025

GNO Partners is a remote Amazon consulting agency seeking a Senior Amazon Brand Manager. They offer competitive compensation, a high-performance culture, and work with experienced Amazon FBA professionals. The role involves leading strategy calls, solving Amazon challenges, and providing daily support to clients.

Senior Backend Engineer - Assets

Company: Webflow

Location: USA

Posted Nov 26, 2025

Webflow is building a next-generation AI-native Digital Asset Manager as a core component of their Digital Experience Platform. The company is looking for a Senior Backend Engineer to collaborate with cross-functional teams and solve complex technical challenges. The role offers remote work, competitive compensation, and benefits.

Senior Staff Engineer - Online Datastores

Company: Webflow

Location: USA

Posted Nov 26, 2025

Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are seeking a Senior Staff Engineer Online Datastores to help build and operate reliable, high-performance datastores using Apache Druid, MongoDB, and Postgres. The role involves ensuring high reliability, uptime, and query performance, managing data lifecycle, optimizing performance and cost efficiency, and providing technical leadership and mentorship.

Senior Legal Counsel

Company: Typeform

Location: Germany,Ireland,Netherlands,UK

Posted Nov 26, 2025

The role is for a legal professional with SaaS experience who can blend legal expertise with business acumen, process optimization, and project management skills. The ideal candidate will lead complex vendor and customer negotiations, improve contract workflows, build governance processes, support enterprise sales, and drive cross-functional initiatives. The role requires a qualified lawyer with 4-6 years of experience, SaaS or tech experience, and exposure to commercial and operational areas.

Manager - Evidence Synthesis

Company: EVERSANA

Location: Canada

Posted Nov 26, 2025

EVERSANA is a global company with over 7000 employees committed to creating next-generation commercialization services for the life sciences industry. They prioritize improving patient lives and embrace diversity in backgrounds and experiences. The company offers a wide range of projects focused on evidence synthesis, health economics, and value communications, with a strong emphasis on building relationships with clients and promoting a positive work environment.

Oracle Database and Application Support

Company: NECSWS

Location: UK

Posted Nov 26, 2025

NEC Software Solutions offers a role with hybrid work options, competitive benefits, and opportunities to support public services. The position involves Oracle Database support and collaboration with diverse clients, emphasizing professional growth and impactful work.

Senior Account Executive - eCommerce

Company: Mercury

Location: USA

Posted Nov 26, 2025

Mercury is seeking a seasoned sales professional to join their eCommerce sales team. The role focuses on selling to established high-value midmarket brands generating millions in annual revenue. The successful candidate will own the full sales cycle, build and maintain a high-quality pipeline, conduct in-depth discovery, and collaborate with underwriters and the Relationship Management team. Mercury values diversity and offers a competitive total rewards package.

Customer Engineer

Company: Builder.io

Location: USA

Posted Nov 26, 2025

Builder.io is a Visual Development Platform that empowers design and development teams to build digital products using modern workflows powered by AI. The role involves collaborating with engineering, design, and product teams to help customers reimagine how they design, build, and scale digital experiences. Key responsibilities include leading onboarding programs, guiding customers through implementation, collaborating with developers and designers, identifying high-impact workflows, developing enablement resources, and partnering with product and engineering teams.

Staff Software Engineer, Assets - Distributed Systems

Company: Webflow

Location: USA

Posted Nov 26, 2025

Webflow is building an AI-native Digital Experience Platform and a next-generation Digital Asset Manager. They are looking for a Staff Engineer to architect and implement user interfaces, scalable data architectures, and API endpoints. The role offers competitive compensation and benefits, and emphasizes collaboration, mentorship, and inclusive practices.

Senior Counsel - Commercial and Compliance

Company: D-Wave Quantum

Location: Remote

Posted Nov 26, 2025

DWave seeks a Senior Counsel to provide legal expertise in complex transactions and compliance. The role involves drafting agreements, managing risks, and collaborating across teams. The company emphasizes innovation, inclusivity, and career growth.

Fundraising Data Manager

Company: MissionWired

Location: USA

Posted Nov 26, 2025

MissionWired is a direct marketing agency for nonprofits and Democratic organizations, helping them create fundraising strategies and campaigns. They have worked with various organizations and believe in diversity and inclusion. The company is looking for a fundraising data manager to join their data services team.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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