Customer Success Jobs in Austin, TX

Positions 79,071 Updated daily

Looking for Customer Success jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Austin, TX area.

Bi- Lingual Customer Service Agent

Company: UniFirst

Location: San Antonio, TX

Posted Jul 06, 2025

This role focuses on customer service while interacting with location management to respond to high volume customer calls.

Security Operations Center Operator (PM - Overnight Shift 6PM - 6AM)

Company: Zachry Construction Corporation

Location: San Antonio, TX

Posted Jul 07, 2025

Preferred but not required to have a Texas non-commissioned guard license. Communicate effectively with employees, guests, and vendors via telephone, email, and…

Structural Welder

Company: Apache Workforce LLC

Location: Houston, TX

Posted Jul 06, 2025

Process inspection, certification, and documentation. Interpretation of mechanical drawings, including the ability to read weld symbols.

Jr. Embedded Systems Engineer

Company: Lancer Corporation

Location: San Antonio, TX

Posted Jul 07, 2025

Work with cross-functional teams, including product managers, software engineers and electrical engineers to define system architecture, select components,…

Pipe Welder

Company: Apache Workforce LLC

Location: Houston, TX

Posted Jul 06, 2025

Process inspection, certification, and documentation. Interpretation of mechanical drawings, including the ability to read weld symbols.

Part Time Sales Associate

Company: Tomfoolery Toys and Books

Location: Houston, TX

Posted Jul 07, 2025

We provide unexpected customer service and are looking for candidates who can deliver an up and beyond experience for our customers.

Business Systems & Data Visualization Analyst

Company: Atlas Energy Solutions

Location: Austin, TX

Posted Jul 07, 2025

Work with technical and non-technical stakeholders to document system requirements and design efficient, scalable workflows.

Retail Sales & Customer Service Representative (Paid Training)

Company: H.A.R.T. XIII INC.

Location: Houston, TX

Posted Jul 06, 2025

_H.A.R.T. XIII INC._ is hiring ambitious individuals with experience or entry-level to join our sales team. Handle customer inquiries and complaints.

Security Operations Center Operator (Overnight Shift 12AM - 12PM)

Company: Zachry Construction Corporation

Location: San Antonio, TX

Posted Jul 07, 2025

Preferred but not required to have a Texas non-commissioned guard license. Communicate effectively with employees, guests, and vendors via telephone, email, and…

Armed Security Guards

Company: Blackstorm Security, LLC

Location: Houston, TX

Posted Jul 07, 2025

Hold a valid Texas DPS license: Compensation:* Competitive — based on license level, experience, and assignment. Monitor access control and visitor entry.

CDL-A Regional Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: San Antonio, TX

Posted Jul 07, 2025

Top-of-the-line trucks with automatic transmission pulling 53-ft trailers. Valid CDL-A plus 3+ months of Class A CDL experience required.

Construction Technician -South (Pipefitters, Welders, Electricians, Carpenters, General Construction)

Company: Climate Pros

Location: Round Rock, TX

Posted Jul 07, 2025

Perform construction-type work such as welding, electrical, carpentry, and pipefitting in their specialized area.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles across different seniority levels?
Salaries for Customer Success roles vary significantly based on experience, location, and company size. An entry-level Associate CSM might earn $50,000-$75,000 annually. Mid-level Customer Success Managers (CSMs) typically command $70,000-$120,000. Senior CSMs or Team Leads can expect $100,000-$150,000, while Director or VP of Customer Success positions often range from $150,000 to over $250,000, plus bonuses tied to retention and expansion targets. These figures generally include base salary before commissions or equity.
What key skills and certifications are most valued for Customer Success professionals?
Essential skills include strong communication, empathy, problem-solving, active listening, and project management. Proficiency with CRM systems (e.g., Salesforce, HubSpot) and dedicated CS platforms (e.g., Gainsight, ChurnZero, Catalyst) is highly beneficial. Analytical skills for interpreting customer health scores and usage data are also crucial. While no single certification is universally mandatory, programs from organizations like SuccessHacker, Customer Success Association, or practical certifications in specific CS platforms can demonstrate commitment and expertise, enhancing your profile.
How prevalent is remote work for Customer Success roles, and what are the implications?
Remote work is highly prevalent in Customer Success, especially for SaaS companies with distributed customer bases. Many organizations now offer fully remote or hybrid models, recognizing that customer interactions can effectively occur virtually. This flexibility allows professionals to connect with global clients across time zones and offers geographic freedom. However, remote roles require strong self-management, proactive communication, and the ability to build rapport without in-person interactions, often leveraging video conferencing and collaborative tools.
What are the common career progression paths for Customer Success professionals?
A typical path starts as an Associate or Junior CSM, progressing to a Senior CSM, then potentially to a Team Lead or Manager. From there, options branch into Director or VP of Customer Success, overseeing larger teams and strategic initiatives. Alternatively, some transition into specialized roles like Technical Account Manager (TAM), Customer Success Operations, Product Management (leveraging customer insights), or even Sales Engineering, utilizing their deep product and customer understanding. Developing expertise in specific industries or product types can also open up senior opportunities.
What are the current and emerging industry trends shaping the Customer Success landscape?
Key trends include the increasing adoption of AI and automation for proactive outreach and sentiment analysis, enabling CSMs to focus on high-value interactions. Data-driven insights from product usage and customer health scores are becoming central to strategic decision-making. There's also a growing emphasis on "Product-Led Growth" (PLG) where CS works closely with product teams to enhance the user experience. Furthermore, companies are investing more in customer education and community building to foster self-service and advocacy, elevating the strategic importance of CS.

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