Customer Success Jobs in Austin, TX

Positions 79,071 Updated daily

Looking for Customer Success jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Austin, TX area.

K12 Sous Chef! No Nights! No Weekends

Company: Taher, Inc

Location: Austin, TX

Posted Jul 06, 2025

Maintaining a clean, healthy, and safe kitchen environment; establishing monthly food and labor cost goals; conducting cost control analysis.

CDL-A Dedicated Team Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: San Antonio, TX

Posted Jul 05, 2025

3+ months of current CDL-A driving experience. Static weekly routes picking up preloaded trailers and delivering into drop trailer distribution centers.

Enterprise Architect / Solution Executive (Large Deals) - US Remote

Company: NTT DATA

Location: Plano, TX

Posted Jul 06, 2025

Bachelor's degree in computer science, engineering, or related field, or equivalent work experience (i.e. 4 additional years of work experience).

Senior Performance Marketing Manager, Paid Search- 25010385

Company: MoneyGram

Location: Dallas, TX

Posted Jul 04, 2025

You’ll own daily channel execution, manage complex budgets, build testing roadmaps, and help launch new programs like Performance Max.

Licensed Residential Service Electrician- WIREMAN/ JOURNEYMAN/ MASTER **ASK ABOUT SIGN ON BONUS**

Company: Milestone Electric, Air & Plumbing

Location: Garland, TX

Posted Jul 05, 2025

Clean driving record and current valid driver’s license. Licensed Electrician will inspect electrical systems, equipment, and components to identify hazards,…

Senior Performance Marketing Manager, Paid Social- 25010384

Company: MoneyGram

Location: Dallas, TX

Posted Jul 04, 2025

Master creative strategy, reporting and insights sharing – you will own the creative strategy and use tools like Motion to analyze creative trends, identify…

CDL-A Dedicated Team Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Universal City, TX

Posted Jul 05, 2025

3+ months of current CDL-A driving experience. Static weekly routes picking up preloaded trailers and delivering into drop trailer distribution centers.

Senior National Sales Manager (Fleet Services)

Company: Cox Automotive

Location: San Antonio, TX

Posted Jul 06, 2025

Safe drivers needed; valid driver's license required. The right candidate could also have a different combination, such as a master's degree and six (6) years…

Project Manager - Commercial Ground Up Construction

Company: Michael Page

Location: Houston, TX

Posted Jul 05, 2025

Oversee all construction activities to ensure project completion on time and within budget. Proficient in project scheduling, budgeting, and use of construction…

Senior Performance Marketing Manager, Organic Social- 25010383

Company: MoneyGram

Location: Dallas, TX

Posted Jul 04, 2025

Track performance metrics and own reporting—sharing insights that inform creative, platform strategy, and audience development.

Licensed Electrician

Company: Milestone Electric, Air & Plumbing

Location: Fort Worth, TX

Posted Jul 05, 2025

Clean driving record and current valid driver’s license. Licensed Electrician will inspect electrical systems, equipment, and components to identify hazards,…

Frequently Asked Questions

What are typical salary ranges for Customer Success roles across different seniority levels?
Salaries for Customer Success roles vary significantly based on experience, location, and company size. An entry-level Associate CSM might earn $50,000-$75,000 annually. Mid-level Customer Success Managers (CSMs) typically command $70,000-$120,000. Senior CSMs or Team Leads can expect $100,000-$150,000, while Director or VP of Customer Success positions often range from $150,000 to over $250,000, plus bonuses tied to retention and expansion targets. These figures generally include base salary before commissions or equity.
What key skills and certifications are most valued for Customer Success professionals?
Essential skills include strong communication, empathy, problem-solving, active listening, and project management. Proficiency with CRM systems (e.g., Salesforce, HubSpot) and dedicated CS platforms (e.g., Gainsight, ChurnZero, Catalyst) is highly beneficial. Analytical skills for interpreting customer health scores and usage data are also crucial. While no single certification is universally mandatory, programs from organizations like SuccessHacker, Customer Success Association, or practical certifications in specific CS platforms can demonstrate commitment and expertise, enhancing your profile.
How prevalent is remote work for Customer Success roles, and what are the implications?
Remote work is highly prevalent in Customer Success, especially for SaaS companies with distributed customer bases. Many organizations now offer fully remote or hybrid models, recognizing that customer interactions can effectively occur virtually. This flexibility allows professionals to connect with global clients across time zones and offers geographic freedom. However, remote roles require strong self-management, proactive communication, and the ability to build rapport without in-person interactions, often leveraging video conferencing and collaborative tools.
What are the common career progression paths for Customer Success professionals?
A typical path starts as an Associate or Junior CSM, progressing to a Senior CSM, then potentially to a Team Lead or Manager. From there, options branch into Director or VP of Customer Success, overseeing larger teams and strategic initiatives. Alternatively, some transition into specialized roles like Technical Account Manager (TAM), Customer Success Operations, Product Management (leveraging customer insights), or even Sales Engineering, utilizing their deep product and customer understanding. Developing expertise in specific industries or product types can also open up senior opportunities.
What are the current and emerging industry trends shaping the Customer Success landscape?
Key trends include the increasing adoption of AI and automation for proactive outreach and sentiment analysis, enabling CSMs to focus on high-value interactions. Data-driven insights from product usage and customer health scores are becoming central to strategic decision-making. There's also a growing emphasis on "Product-Led Growth" (PLG) where CS works closely with product teams to enhance the user experience. Furthermore, companies are investing more in customer education and community building to foster self-service and advocacy, elevating the strategic importance of CS.

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