Customer Success Jobs in Austin, TX

Positions 79,071 Updated daily

Looking for Customer Success jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Austin, TX area.

Senior Banquet Chef

Company: Marriott International, Inc

Location: Houston, TX

Posted Jun 07, 2025

Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Provides information to supervisors, co-workers, and…

Project Manager with Healthcare Construction Experience

Company: m Strategic Partners, Inc.

Location: Houston, TX

Posted Jun 06, 2025

Job requirements include a bachelor’s degree in business, administration or related field with *8 years of construction, engineering, or design experience in…

HVAC Service Technician

Company: Comfort Systems USA Central Texas

Location: Austin, TX

Posted Jun 06, 2025

Basic troubleshooting of both air- and water-cooled HVAC equipment as well as PTAC units, water sourced heat pumps, and VRF systems. High school diploma or GED.

Program Manager I - Events, Management, Communications

Company: University of Houston

Location: Houston, TX

Posted Jun 06, 2025

Marketing and Communications - manages social media content creation, deployment, and engagement; interviews, writes, edits, and disseminates news releases and…

Security Analyst

Company: Forescout Technologies Inc.

Location: Dallas, TX

Posted Jun 07, 2025

Communication Skills: Effective communication skills with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.

Senior Accountant

Company: Illinois Tool Works

Location: Houston, TX

Posted Jun 06, 2025

Bachelor's degree (or higher degree) in Accounting or a related field. Results driven and proactive; strong desire to own and execute area of responsibility…

Critical Care Pharmacist PRN

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Jun 06, 2025

Knowledge of applicable federal, state, and regulatory requirements. General computer skills include using software applications, data entry, information…

Security Guard - ADESA Auto Auction

Company: ADESA

Location: Austin, TX

Posted Jun 07, 2025

Must be 18 years of age and have a valid driver's license that meets the requirements. Visual acuity requirements include color, depth perception and field of…

Marketing and Communications Manager (Irving, Tx)

Company: Siemens

Location: Irving, TX

Posted Jun 06, 2025

Proficiency in digital marketing tools, search engine optimization (SEO), social media platforms, and analytics. 19 days of paid PTO. Benefits start on day one.

Car Sales Professional

Company: VA SCT LLC

Location: Humble, TX

Posted Jun 06, 2025

Conduct outbound sales calls and follow up with leads to drive sales. Ability to engage in outbound sales and support. Amazing Pay Plan with bonuses.

Pharmacy Clinical Specialist - Full Time - Evenings - Acute Care

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Jun 06, 2025

IV Certification - Intravenous certification (ACPE) - If applicable to primary work assignment within 90 days AND. Three years of clinical practice experience.

Commercial Roofing Lead Service Technician

Company: Range Roofing

Location: Lewisville, TX

Posted Jun 06, 2025

Valid driver’s license with an insurable record. As a Lead Tech, you’ll diagnose leaks, oversee field work, train your Assistant Technician, and serve as the…

Frequently Asked Questions

What are typical salary ranges for Customer Success roles across different seniority levels?
Salaries for Customer Success roles vary significantly based on experience, location, and company size. An entry-level Associate CSM might earn $50,000-$75,000 annually. Mid-level Customer Success Managers (CSMs) typically command $70,000-$120,000. Senior CSMs or Team Leads can expect $100,000-$150,000, while Director or VP of Customer Success positions often range from $150,000 to over $250,000, plus bonuses tied to retention and expansion targets. These figures generally include base salary before commissions or equity.
What key skills and certifications are most valued for Customer Success professionals?
Essential skills include strong communication, empathy, problem-solving, active listening, and project management. Proficiency with CRM systems (e.g., Salesforce, HubSpot) and dedicated CS platforms (e.g., Gainsight, ChurnZero, Catalyst) is highly beneficial. Analytical skills for interpreting customer health scores and usage data are also crucial. While no single certification is universally mandatory, programs from organizations like SuccessHacker, Customer Success Association, or practical certifications in specific CS platforms can demonstrate commitment and expertise, enhancing your profile.
How prevalent is remote work for Customer Success roles, and what are the implications?
Remote work is highly prevalent in Customer Success, especially for SaaS companies with distributed customer bases. Many organizations now offer fully remote or hybrid models, recognizing that customer interactions can effectively occur virtually. This flexibility allows professionals to connect with global clients across time zones and offers geographic freedom. However, remote roles require strong self-management, proactive communication, and the ability to build rapport without in-person interactions, often leveraging video conferencing and collaborative tools.
What are the common career progression paths for Customer Success professionals?
A typical path starts as an Associate or Junior CSM, progressing to a Senior CSM, then potentially to a Team Lead or Manager. From there, options branch into Director or VP of Customer Success, overseeing larger teams and strategic initiatives. Alternatively, some transition into specialized roles like Technical Account Manager (TAM), Customer Success Operations, Product Management (leveraging customer insights), or even Sales Engineering, utilizing their deep product and customer understanding. Developing expertise in specific industries or product types can also open up senior opportunities.
What are the current and emerging industry trends shaping the Customer Success landscape?
Key trends include the increasing adoption of AI and automation for proactive outreach and sentiment analysis, enabling CSMs to focus on high-value interactions. Data-driven insights from product usage and customer health scores are becoming central to strategic decision-making. There's also a growing emphasis on "Product-Led Growth" (PLG) where CS works closely with product teams to enhance the user experience. Furthermore, companies are investing more in customer education and community building to foster self-service and advocacy, elevating the strategic importance of CS.

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