Customer Success Jobs in Austin, TX

Positions 79,071 Updated daily

Looking for Customer Success jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Austin, TX area.

Data Scientist, Load Forecasting

Company: NRG Energy, Inc

Location: Houston, TX

Posted Jun 06, 2025

Communicate technical concepts clearly to both technical and non-technical stakeholders. Leverage tools such as Python (Pandas, Statsmodels, Scikit-learn) to…

Regional CDL A Truck Driver Wanted - No Touch Freight

Company: Mesilla Valley Transportation (MVT)

Location: San Antonio, TX

Posted Jun 05, 2025

Mesilla Valley Transportation (MVT) is looking for truck drivers that are passionate about being on the road and understand that safety and delivering on time…

Retail Sales Associate

Company: Best Buy

Location: Schertz, TX

Posted Jun 05, 2025

Complete cashier duties for purchases, returns and exchanges. We’ll train you with the skills and knowledge you need to confidently recommend the right tech…

Product Marketing Manager

Company: Zendesk

Location: Austin, TX

Posted Jun 05, 2025

Be the connective tissue - collaborate with Product, Marketing, Sales, Success, Operations, and Enablement teams to develop strategic frameworks and assets for…

Journeyman Plumber

Company: C W Service Pros

Location: Lewisville, TX

Posted Jun 05, 2025

Valid driver’s license with clean driving record. Company truck, gas card, phone, and tablet provided. Perform residential service and repair plumbing work.

Regional CDL A Truck Driver Wanted - No Touch Freight

Company: Mesilla Valley Transportation (MVT)

Location: Dallas, TX

Posted Jun 05, 2025

Mesilla Valley Transportation (MVT) is looking for truck drivers that are passionate about being on the road and understand that safety and delivering on time…

Regional CDL A Truck Drivers

Company: Mesilla Valley Transportation (MVT)

Location: San Antonio, TX

Posted Jun 05, 2025

Mesilla Valley Transportation (MVT) is looking for truck drivers that are passionate about being on the road and understand that safety and delivering on time…

Regional Marketing Director

Company: Highmark Residential, LLC

Location: Houston, TX

Posted Jun 06, 2025

Proficiency in creative and design concepts, with the ability to collaborate effectively with graphic designers and creative teams to execute (and develop, as…

Regional CDL A Truck Drivers

Company: Mesilla Valley Transportation (MVT)

Location: Dallas, TX

Posted Jun 05, 2025

Mesilla Valley Transportation (MVT) is looking for truck drivers that are passionate about being on the road and understand that safety and delivering on time…

Staff GRC Analyst-PCI/HIPAA-Austin or San Antonio, TX

Company: H-E-B

Location: Austin, TX

Posted Jun 06, 2025

Our Digital Technology Partners collaborate to design, construct, implement, and support technology solutions, using the best available technologies to deliver…

Security Officer (FLEX)

Company: GuardTexas

Location: San Antonio, TX

Posted Jun 05, 2025

We are a certified security guard trainer and train our hires free of charge to help you obtain your license. Must be able to work any shift and have a Level II…

Regional CDL A Truck Driver Teams Wanted - No Touch Freight

Company: Mesilla Valley Transportation (MVT)

Location: Dallas, TX

Posted Jun 05, 2025

Mesilla Valley Transportation (MVT) is looking for truck drivers that are passionate about being on the road and understand that safety and delivering on time…

Frequently Asked Questions

What are typical salary ranges for Customer Success roles across different seniority levels?
Salaries for Customer Success roles vary significantly based on experience, location, and company size. An entry-level Associate CSM might earn $50,000-$75,000 annually. Mid-level Customer Success Managers (CSMs) typically command $70,000-$120,000. Senior CSMs or Team Leads can expect $100,000-$150,000, while Director or VP of Customer Success positions often range from $150,000 to over $250,000, plus bonuses tied to retention and expansion targets. These figures generally include base salary before commissions or equity.
What key skills and certifications are most valued for Customer Success professionals?
Essential skills include strong communication, empathy, problem-solving, active listening, and project management. Proficiency with CRM systems (e.g., Salesforce, HubSpot) and dedicated CS platforms (e.g., Gainsight, ChurnZero, Catalyst) is highly beneficial. Analytical skills for interpreting customer health scores and usage data are also crucial. While no single certification is universally mandatory, programs from organizations like SuccessHacker, Customer Success Association, or practical certifications in specific CS platforms can demonstrate commitment and expertise, enhancing your profile.
How prevalent is remote work for Customer Success roles, and what are the implications?
Remote work is highly prevalent in Customer Success, especially for SaaS companies with distributed customer bases. Many organizations now offer fully remote or hybrid models, recognizing that customer interactions can effectively occur virtually. This flexibility allows professionals to connect with global clients across time zones and offers geographic freedom. However, remote roles require strong self-management, proactive communication, and the ability to build rapport without in-person interactions, often leveraging video conferencing and collaborative tools.
What are the common career progression paths for Customer Success professionals?
A typical path starts as an Associate or Junior CSM, progressing to a Senior CSM, then potentially to a Team Lead or Manager. From there, options branch into Director or VP of Customer Success, overseeing larger teams and strategic initiatives. Alternatively, some transition into specialized roles like Technical Account Manager (TAM), Customer Success Operations, Product Management (leveraging customer insights), or even Sales Engineering, utilizing their deep product and customer understanding. Developing expertise in specific industries or product types can also open up senior opportunities.
What are the current and emerging industry trends shaping the Customer Success landscape?
Key trends include the increasing adoption of AI and automation for proactive outreach and sentiment analysis, enabling CSMs to focus on high-value interactions. Data-driven insights from product usage and customer health scores are becoming central to strategic decision-making. There's also a growing emphasis on "Product-Led Growth" (PLG) where CS works closely with product teams to enhance the user experience. Furthermore, companies are investing more in customer education and community building to foster self-service and advocacy, elevating the strategic importance of CS.

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