Customer Success Jobs in Chicago, IL

47,372 open positions · Updated daily

Looking for Customer Success jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Chicago, IL area.

Service Plumber

Company: Deljo Heating and Cooling

Location: Chicago, IL

Posted Aug 25, 2025

Valid driver's license with an insurable driving record. 2+ years of plumbing field experience and installation experience. Willing to invest in tools.

Lead Software Engineer, Full stack

Company: Capital One

Location: Chicago, IL

Posted Aug 25, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Seasonal Sales Associate

Company: Nespresso

Location: Chicago, IL

Posted Aug 25, 2025

As the welcoming face of our retail boutique, you will greet customers, offer complimentary coffee tastings, help with boutique operations and provide an…

Environmental Svcs Tech II

Company: Advocate Aurora Health

Location: Oak Lawn, IL

Posted Aug 25, 2025

4)Provide adequate notice to department management absences, and in a ccordance to departmental policy calls two hours prior tothe beginning of shift.

Customer Service Associate

Company: Star Communications LLC.

Location: Chicago, IL

Posted Aug 25, 2025

Help resolve issues related to orders, accounts, payments, or product use. Accurately record customer interactions in systems like Zendesk or Salesforce.

Retail Sales Associate

Company: Windy City Diamonds

Location: Chicago, IL

Posted Aug 24, 2025

This individual will be the face of our brand, delivering exceptional customer experiences and driving revenue growth through expert product knowledge,…

Inbound Call Center Representative

Company: Philips

Location: Chicago, IL

Posted Aug 25, 2025

Accurately logs incoming calls, chats, and emails, documenting all support interactions in detail to ensure clear follow-up and effective issue resolution.

Construction Laborer

Company: Environs Development Inc.

Location: Chicago, IL

Posted Aug 25, 2025

We are looking for a laborer to remove construction debris from projects, pick up and deliver materials, sweep floors, and handle heavy lifting of materials…

Class A Commercial Driver

Company: CarMax

Location: Chicago, IL

Posted Aug 25, 2025

Valid state-issued commercial driver’s license Class A (CDL) Required. Except as otherwise required by state law, CarMax Associates are entitled to the…

Client Support Specialist- Greater Chicago, IL Area (REMOTE)

Company: Fidelity Investments

Location: Chicago, IL

Posted Aug 24, 2025

Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions…

Customer Service Representative

Company: Whitecap Search

Location: Chicago, IL

Posted Aug 25, 2025

Disclosure: The hourly rates and/or salaries listed may or may not reflect total compensation packages including bonus and fringe benefits, etc., nor are the…

Sous Chef

Company: Bazaar Meat by Jose Andres

Location: Chicago, IL

Posted Aug 25, 2025

Train and develop kitchen staff; train cooks/kitchen staff in the importance of consistency in preparation and presentation.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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